OIT will be performing network maintenance affecting all campuses from 5:00 a.m. until 6:00 a.m. on Thursday, May 15th. During this time, all campuses will experience an interruption in connectivity to the Internet and to internal network-based services.
NETWORK MAINTENANCE – All Campuses on Thursday, May 15th from 5:00 a.m. until 6:00 a.m.
OIT Systems Maintenance
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 5/08/2025 from 12:00 AM to 9:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
Banner Server Maintenance – Oracle RU 2025 Q2
Description of Change: OIT will be performing Server maintenance from 12:00 a.m. until 7:00 a.m. on Thursday 8 May. Banner will not be available during this time.
Change Window: 5/8/2025 12:00am – 5/8/2025 7:00am
Impacted Services: Banner Admin, Self-Service, Registration, Access Management, ODS
End User impact: All end users of Banner Self Service, ODS and Admin will be impacted.
Server Maintenance
Description of Change: OIT will be performing server maintenance from 10:00pm until 12:00am on Wednesday, May 7th. During this time, the undergraduate application, MyOwl Services, Owl KPIs, Owl Docs, and Uachieve will be unavailable.
Change Window: 5/7/2025 10:00PM- 5/8/2025 12:00AM
Impacted Services: Undergraduate application, Owl KPIs, Owl Docs, Uachieve, directory, Owl Residency Portal, Owl Files, Personal Information, Owl Admin Pages, Program Admin, Transcript Request, Course Entry Quiz, Textbook Attestation, Nondegree
End User impact: Services will be unavailable.
REDCap Update
Description of Change: OIT Research Computing will be taking the REDCap survey tool offline from 12 am to 2 am on Thursday, May 8, 2025 for standard systems maintenance.
Change Window: 5/8/2025 12:00AM – 5/8/2025 2:00AM
Impacted Services: REDCap
End User Impact: Service will be offline.
Server Maintenance
Description of Change: OIT will be migrating a server responsible for authentication on the Fort Lauderdale campus
Change Window: 5/8/2025 3:00am – 5/8/2025 6:00am
Impact Services: Active Directory
End User Impact: None expected
Textbook Attestation enhancements
Description of Change: Faculty attestation page to provide user the option to view submission history Chair/delegate page to provide user the option to view submission history Faculty attestation page to include “review all” materials button
Change Window: 5/8/2025 8:00am- 5/8/2025 8:02
Impacted Services: Textbook Attestation
End User Impact: Service will be unavailable.
SWAETBL form modifications
Description of Change: OIT is making a change on the Slate decision and GradCAS decision page to allow users to mark a record as Completed/Manually resolved in Banner.
Change Window: 5/8/2025 9:00am – 5/8/2025 9:05
Impact Services: Owlforms
End User Impact: Service will be unavailable.
[RESOLVED] Partial wireless outage on the Boca campus, General Classroom South
Update (1:55pm): Wireless services have been restored and the OIT team is continuing to monitor the situation.
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We are experiencing a partial WiFi outage in this building and are working to resolve the issue.
Posted in Network and Telecom
[RESOLVED] Wireless restored on the Jupiter campus
All wireless services have been fully restored.
Posted in Network and Telecom
[RESOLVED] Partial wireless outage on the Jupiter campus
We are experiencing a partial WiFi outage on the Jupiter campus. We are working to resolve the issue.
Thank you
Posted in Network and Telecom
Duo SMS/Telephony Authentication unavailable
Our two factor authentication Duo is currently experiencing an issue causing SMS and Phone Call delivery failures. The vendor is currently investigating and a status is available at https://status.duo.com/
Duo Mobile push notifications continue to function as normal and we recommend that you setup your mobile device with Duo Mobile using the instructions below: https://helpdesk.fau.edu/TDClient/2061/Portal/KB/ArticleDet?ID=73770
Thank you
Office of Information Technology
UPDATE: Network Maintenance – Building GS 2 February 6th between 6-7am
Update: We are aware there is an issue in GS 2 with the phones and currently working to resolve as soon as possible.
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OIT will be performing network maintenance in building GS 2 tomorrow February 6th between 6-7am. During this window, GS 2 will experience brief interruptions in connectivity to the internet and to internal network-based services.
Posted in Network and Telecom, Uncategorized
COMPLETED – Network Maintenance – January 22nd
The network maintenance scheduled for this morning from 12:00 until 3:00 has been completed.
Posted in Network and Telecom
NETWORK MAINTENANCE – All Campuses Tonight January 22nd from 12:00 a.m. until 3:00 a.m.
OIT will be performing network maintenance affecting all campuses from 12:00 a.m. until 3:00 a.m. on Wednesday January 22nd. During this time, all campuses will experience brief interruptions in connectivity to the internet and to internal network-based services.
Posted in Network and Telecom
[RESOLVED] Issue with outbound calls on Davie Campus
Davie phones are having issues making outbound calls. If there is an emergency please use a cellular device.
We are actively working with the service provider to resolve the issue.
Posted in Network and Telecom, Uncategorized