[RESOLVED] Wireless restored on the Jupiter campus

All wireless services have been fully restored.

Posted in Network and Telecom

[RESOLVED] Partial wireless outage on the Jupiter campus

We are experiencing a partial WiFi outage on the Jupiter campus. We are working to resolve the issue.

Thank you

Posted in Network and Telecom

Duo SMS/Telephony Authentication unavailable

Our two factor authentication Duo is currently experiencing an issue causing SMS and Phone Call delivery failures. The vendor is currently investigating and a status is available at https://status.duo.com/

Duo Mobile push notifications continue to function as normal and we recommend that you setup your mobile device with Duo Mobile using the instructions below: https://helpdesk.fau.edu/TDClient/2061/Portal/KB/ArticleDet?ID=73770

Thank you

Office of Information Technology

Posted in Educational Technologies, Email, Instructional Technologies, Network and Telecom, Systems, Uncategorized

UPDATE: Network Maintenance – Building GS 2 February 6th between 6-7am

Update: We are aware there is an issue in GS 2 with the phones and currently working to resolve as soon as possible.
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OIT will be performing network maintenance in building GS 2 tomorrow February 6th between 6-7am. During this window, GS 2 will experience brief interruptions in connectivity to the internet and to internal network-based services.

Posted in Network and Telecom, Uncategorized

COMPLETED – Network Maintenance – January 22nd

The network maintenance scheduled for this morning from 12:00 until 3:00 has been completed.

Posted in Network and Telecom

NETWORK MAINTENANCE – All Campuses Tonight January 22nd from 12:00 a.m. until 3:00 a.m.

OIT will be performing network maintenance affecting all campuses from 12:00 a.m. until 3:00 a.m. on Wednesday January 22nd. During this time, all campuses will experience brief interruptions in connectivity to the internet and to internal network-based services.

Posted in Network and Telecom

[RESOLVED] Issue with outbound calls on Davie Campus

Davie phones are having issues making outbound calls. If there is an emergency please use a cellular device.

We are actively working with the service provider to resolve the issue.

Posted in Network and Telecom, Uncategorized

Network Maintenance – All Campuses – December 19th from 12:00 a.m. until 3:00 a.m.

OIT will be performing network maintenance affecting all campuses from 12:00 a.m. until 3:00 a.m. on Thursday December 19th. During this window, all campuses will experience brief interruptions in connectivity to the internet and to internal network-based services.

Posted in Network and Telecom

[RESOLVED] Network Stability Issues – Jupiter Campus

The network stability issues on the Jupiter campus have been resolved and stable network connectivity was restored around 4:30.

Posted in Network and Telecom

Network Instability – Jupiter Campus

The Jupiter campus is experiencing network instability again affecting connectivity to the internet. OIT is currently working to resolve the issue and restore network connectivity to normal.

Posted in Network and Telecom