The Internet provider on the Jupiter campus has restored the fiber. Internet traffic in Jupiter is now utilizing the proper path.
Thank you
Jupiter campus Internet issue
We are experiencing an issue with the Internet provider on the Jupiter campus. Internet traffic has been redirected to the Boca campus.
Thank you
Posted in Network and Telecom
OIT Systems Maintenance, Thursday, Feb 18 from 3:00AM – 5:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 02/18/2016 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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Enforce SSL on VIP student records site
When: 5:30AM – 6:00AM
Affected services: VIP student record images
Affected systems: vip.fau.edu
Description of maintenance: We are enhancing the security for the VIP student records website
User impact: Registrar’s and admission’s offices and other departments that may rely on the VIP system.
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Upgrade SSH software on secure file server
When: 5:45AM – 6:00AM
Affected services: All SFTP and SMB access on andisec
Affected systems: andisec
Description of maintenance: OIT will be upgrading the SSH software on OIT’s secure file server
User impact: SFTP and SMB may be unavailable on andisec during the window
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LDAP Server Certificate Update
When: 4:00AM – 5:00AM
Affected services: Sun Directory Servers at all campuses. Password Syncronization of Netid.
Single Sign may go offline during the update process so logins to Blackboard, Workday and other services may be delayed.
Affected systems: ldapboc0, ldapboc1, ldapjup1, ldapjup2, ldapdav1, ldapftl1
cas1, cas2, shibboleth1, shibboleth2
Description of maintenance: We will be applying new signed wildcard certificates to the ldap servers
User impact: Single Sign may go offline during the update process so logins to Blackboard, Workday and other services may be delayed
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Update firmware for Talisma
When: 4:00AM – 5:00AM
Affected services: Talisma
Affected systems: Talisma
Description of maintenance: We will be updating the firmware on taldb01
User impact: Talisma will be unavailable while the server reboots after the firmware change
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Secure Oracle TNS connections for Banner test/development
When: 5:00AM – 5:30AM
Affected services: All remote SQL connections to Banner test and development instances.
Affected systems: banoradev
Description of maintenance: Force secure TNS connections for all Banner test/development instances.
User impact: Users may not be able to make remote SQL connections to databases on banoradev.fau.edu.
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Prepare mail systems for migration of College of Science mailboxes
When: 6:00AM – 7:00AM
Affected services: Exchange on-prem, Exchange 365
Affected systems: exchangeca01, exchange 365
Description of maintenance: OIT will be making changes to the on-prem and cloud based mail systems to prepare for the migration of College of Science users
User impact: No end-user impact is expected
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[RESOLVED] FAU’s Online Payment System (Touchnet) Unavailable
January 25, 2016
Maintenance for FAU’s Online Payment System (Touchnet) has successfully been completed and is available to accept online payments.
***Notice***
FAU has extended the cancellation payment due date for all students.
Payments can be made in person or through the campus drop box until Friday, January 29, 2016 at 5:00 PM on the Boca Raton Campus, Student Services Bldg. 80, Room 113.
Online payments can be made until Sunday, January 31, 2016 at 11:00 PM.
Please note…January 31, 2016 is the deadline for ONLINE PAYMENTS ONLY. Be sure to make your payments by these dates to avoid cancellation.
1098-T’s are currently not able to be viewed. You will receive a notification via your FAU email address when available.
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Due to unexpected maintenance, FAU’s Online Payment System (Touchnet) will be unavailable until further notice. We will be posting status updates regularly regarding the maintenance progress.
We apologize for the inconvenience.
Services restored for Microsoft cloud based applications.
Services are restored.
Posted in Network and Telecom
[Completed] Network Maintenance on January 6, 2016
On Wednesday, January 6, 2016, between 3:00 am and 6:00 am, OIT will perform an upgrade on the network router on the Boca Raton Campus. This upgrade may cause an interruption to the data networks on the Boca Raton campus. If you experience difficulties after the times outlined above, please contact the FAU help desk at https://helpdesk.fau.edu or 561-297-3999 for immediate assistance.
Thank you
Posted in Network and Telecom
Network Maintenance – Tuesday 12/22/2015 from 5:00 a.m. until 5:30 a.m.
OIT will be performing maintenance on the core network on the Boca campus from 5:00 a.m. until 5:30 a.m. During this time, most services on the Boca campus will experience a service interruption lasting approximately 15 minutes. Connectivity to and from the internet for most users will not be affected during the maintenance.
Jupiter campus Internet issue
We are experiencing an issue reaching in the Internet on the FAU Jupiter campus. We are working to resolve the issue as soon as possible.
Thank you
Posted in Network and Telecom
[Update] Jupiter campus Internet issue
The Internet has been restored on the Jupiter campus.
Thank you
Posted in Network and Telecom, Uncategorized
[RESOLVED] FAU Experiencing Degraded Internet Performance
FAU’s primary connection to the internet was restored at 7:00 this morning. The degraded internet performance issues have now been resolved and all services are expected to be running at normal speeds.