Services are restored.
[Completed] Network Maintenance on January 6, 2016
On Wednesday, January 6, 2016, between 3:00 am and 6:00 am, OIT will perform an upgrade on the network router on the Boca Raton Campus. This upgrade may cause an interruption to the data networks on the Boca Raton campus. If you experience difficulties after the times outlined above, please contact the FAU help desk at https://helpdesk.fau.edu or 561-297-3999 for immediate assistance.
Thank you
Posted in Network and Telecom
Network Maintenance – Tuesday 12/22/2015 from 5:00 a.m. until 5:30 a.m.
OIT will be performing maintenance on the core network on the Boca campus from 5:00 a.m. until 5:30 a.m. During this time, most services on the Boca campus will experience a service interruption lasting approximately 15 minutes. Connectivity to and from the internet for most users will not be affected during the maintenance.
Jupiter campus Internet issue
We are experiencing an issue reaching in the Internet on the FAU Jupiter campus. We are working to resolve the issue as soon as possible.
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Posted in Network and Telecom
[Update] Jupiter campus Internet issue
The Internet has been restored on the Jupiter campus.
Thank you
Posted in Network and Telecom, Uncategorized
[RESOLVED] FAU Experiencing Degraded Internet Performance
FAU’s primary connection to the internet was restored at 7:00 this morning. The degraded internet performance issues have now been resolved and all services are expected to be running at normal speeds.
[UPDATE] FAU Experiencing Degraded Internet Performance
Our service provider has informed us that restoration of services will begin around midnight tonight lasting until morning. We do not have a specific ETA for resolution. Until the expected restoration of our primary internet link in the early morning hours, we will continue to have degraded performance to all services from off-campus and from FAU to the internet.
[UPDATE] FAU Experiencing Degraded Internet Performance
We continue to use our backup Internet connection as our providers continue to make repairs to fiber damaged between Miami and Fort Lauderdale. Our latest information suggests services will not be fully restored until after midnight.
Thank you
Posted in Network and Telecom
FAU Experiencing Degraded Internet Performance
FAU is currently experiencing an outage of its primary connection to the internet. While all traffic has switched over to a backup connection and all services are available, users will experience decreased speeds to the internet until the issue is resolved. Our service provider is aware of the issue and working to resolve this issue as quickly as possible.
[Restored] Network outage in the Instructional Services Building #4
All network services have been restored in the Instructional Services Building.
Thank you
Posted in Network and Telecom