We are experiencing some network connectivity issues between the Boca Raton campus and the partner campus locations. We are working the the vendor to resolve the issue and determine the root cause of the outage.
Thank you
[Postponed] network maintenance on December 18 and 19 starting at 12:01 a.m.
The network maintenance originally scheduled for December 18 and 19 has been postponed due to an unforeseen conflict with the academic calendar. We will reschedule the network maintenance to take place on Monday, December 22 at 12:01 am.
Thank you
[postponed] Network maintenance on December 18 and 19 starting at 12:01 a.m.
Networking and Security will be performing maintenance from 12:01 a.m. until 6:00 a.m. on Thursday and Friday, December 18 and 19, 2014. Due to the nature of the maintenance, users may experience intermittent network outages lasting approximately 10 – 15 minutes during this window. This outage will affect connectivity to the Internet as well as connectivity within FAU.
[resolved] intermittent issues with the automated campus operator – IntelliSpeech
The issue with the automated campus operator (IntelliSpeech) has been resolved.
Thank you
Posted in Network and Telecom
intermittent issues with the automated campus operator – IntelliSpeech
The FAU automated campus operator, also known as IntelliSpeech, is experiencing a problem with one of the hardware nodes. We are experiencing intermittent issues with incoming calls that are routed to this number. We are working with the vendor to resolve this issue.
Thank you
Posted in Network and Telecom
OIT Systems Maintenance, Thurs., Nov. 20 from 3:00AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 11/20/2014 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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When: 3:00AM – 6:00AM
Description of maintenance: UCS firmware upgrade. OIT will be upgrading the components of several systems to resolve bugs and add support for newer hardware.
User impact: No end-user impact is expected
Affected services: No services are impacted by this maintenance
Affected systems: boc22hv[01-14], boc22esxi[01-06], ieadata, as5, bba4, ecswins01, bba3, jira, boc22adfs, boc22mssqldev1, duo, bba8, idm4p, boc22cm102srv4, boc22cm102srv10, bbredis1, ibiweb, dhcpboc1, appadmin, labcam3, bba7, printonline, idm2, eprint2, boc22reports1, boc22mssql21, fauappsrv2, ieaweb, ldapboc1, boc22spapp1, remotecon, lintalon1, XenZDC2, XenAPP-Office, coeweb, boc22nasmvi, issdev, boc22dirsync, sacs, frevvo1, cas1, ecswins02, lintalon0, comvmsql01, ls-snap, shoutcast, FileLocker1, bbm1, labcam4, boc22mssql22, exchangeca03, ls-osd, ls-matlab, bba6, boc22mssql11, labcam5, bba9, taldev02, cosweb1, boc22vcenter1, migrate365, freeze, talonx2, acsmem04, as4, bba10, boc22spwfe1, gitlab, ugapp3, yakko, labcam2, frevvot, fauwebdev, lists, acsmem01,
bba1, comvmweb01, aptitudesrv, PapercutOffice, acsmem02, XenAPP00, comvmadi01, bba11, hpc, cuttlefish, bba2, dnsboc1, boc22pcprt01dev, XenLIC, madcat1p, filelocker2, Brian Test 1, mcclient, pinky, ugapp1, boc22adfsp, boc22pcapp01, XenSF1, boc22cm102srv1, XenSF2, controller, bba5, ugapp4, XenZDC1, jobs.finaid,
ugapp5, boc22mssql12, boc22pcapp02dev, boc22barr, r25-webservice, iss, boc22aptven, boc22cm102srv9, XenAPP01, visualsvn, boc22cm102vrt101mrtg, piwik1, boc22pcapp01dev, ugapp2, XenAPP02, labcam1
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When: 5:00AM – 6:00AM
Description of maintenance: OIT will be upgrading some software on controller.fau.edu. As a result, several services will be unavailable for approximately 30 minutes.
User impact:The following services will be unavailable for approximately 1 hour: OwlCard, Collections file prep site, FAU Reimbursements, Telephone bill payment
Affected services: OwlCard, Collections file prep site, FAU Reimbursements, Telephone bill payment
Affected systems: controller.fau.edu
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When: 8:00AM – 9:00AM
Description of maintenance: Upgrade disk and shelf firmware in NetApp filers bocana01 and bocana02. It is all done while the systems are up and running. No downtime is required. I would like to do it during the day next week.
User impact: No end-user impact is expected
Affected services: None
Affected systems: NetApp filers bocana01 and bocana02
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[completed] Network maintenance on Tuesday Nov 11 starting at 12:01 am
The network maintenance scheduled for Tuesday Nov 11 has been completed.
Thank you
Posted in Network and Telecom
Network maintenance on Tuesday Nov 11 starting at 12:01 am
Networking and Security will be performing maintenance from 12:01 a.m. until 6:00 a.m. on Tuesday, November 11, 2014. Due to the nature of the maintenance, users may experience intermittent network outages lasting approximately 10 – 15 minutes during this window. This outage will affect connectivity to the Internet as well as connectivity within FAU.
Thank you
Posted in Network and Telecom
[RESOLVED] Network outages on 10/26/2014
The root cause of intermittent network outages on 10/26/2014 has been isolated and removed.
We apologize for any inconvenience this may have caused.
Thank you
Posted in Network and Telecom
RESOLVED: Echo360 Service Restart
10/23/2014 6:50am The Echo360 service has been restarted, and users can once again access Echo360 materials.
The tapestry cache corruption issue that demanded the restart has been resolved. Publishers can now be edited within the course level of ESS.