Blackboard is currently down.  We are investigating and will provide more information as soon as it is available.

Some users may be experiencing some slowness while on the FAU site. We are currently looking into this issue.

The Network Registration Host Migration has been completed at the Jupiter campus.

DHCP and DNS services have been restored.

Thank you,

Middleware

The window for this migration is currently running over the scheduled maintenance window of 3:00am – 6:00am.  We anticipate the migration be completed by the end of the 3:00 – 7:00am full maintenance window and will publish a new post at that time.

Services currently unavailable at Jupiter campus:

DHCP and DNS

Users may experience network connectivity issues.

Posted: 5:54am, 5/8/2012

We are currently experiencing intermittent issues with Parature, our online help desk system. We are experiencing slowness as well as unspecified error messages. Our vendor is working to resolve the issue and we hope it is resolved quickly. We apologize for the inconvenience this may cause.

We had an issue with Banner production, the system is restarting and should be available momentarily. We apologize for the inconvenience.

The Network upgrade on the Jupiter campus has been completed. Thank you

This morning we had a problem with the e-print server not able to be reached. Users who tried accessing it received an HTTP 500 internal server error message. Middleware/e-print support was contacted and the issue has been resolved. The e-print server is now reachable once again.

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 03/29/2012 from 3:00 AM to 7:00 AM during OIT maintenance window.  In addition, the following systems will be specifically impacted:

When: 4:00 AM – 4:30 AM
Affected services:  Blackboard, Identity Manager (IDM) Affected systems:  bbloracle, boc22ora03
Description:  The Blackboard and IDM database instances need to be restarted to correct a directory mount option to ensure daily backups occur.
User Impact: Blackboard and IDM will be unavailable at this time.

When: 4:30 AM – 5:00 AM
Affected services:  Banner
Affected systems:  bannerprd, sctcache1, sctcache2
Description:  The Banner database instance needs to be restarted to correct a directory mount option to ensure daily backups occur.
User Impact: Banner will be offline during this time.

When: 3:00 AM – 4:00 AM
Affected services:  MyFAU
Affected systems:  mcsource
Description:  An offline ldap re-indexing will take place in preparation for next week’s registration period.
User Impact: MyFAU will be unavailable during this time.  Mail delivery will be queued for all MyFAU and Google users.

Ibiweb and bits website went down earlier tonight. The issue has been resolved – Ibiweb has returned to service.