Network problems connecting between campuses

Network: There is a networking issue connecting between campuses We are looking at the issue to determine the problem.

Posted in Network and Telecom

RESOLVED: Blackboard is Down

We believe that this issue has now been resolved. If you experience any further problems, please notify us by submitting a helpdesk ticket online at http://www.fau.edu/helpdesk.

Blackboard is down

May 18th, 2012

Blackboard is currently down.  We are investigating and will provide more information as soon as it is available.

Posted in Network and Telecom

Blackboard is down

Blackboard is currently down.  We are investigating and will provide more information as soon as it is available.

Posted in Network and Telecom

FAU Website Speed Issues

Some users may be experiencing some slowness while on the FAU site. We are currently looking into this issue.

Posted in Network and Telecom

[COMPLETED] Jupiter Campus — Network Registration Host Migration, Tuesday., May 8, 2012

The Network Registration Host Migration has been completed at the Jupiter campus.

DHCP and DNS services have been restored.

Thank you,

Middleware

Posted in Network and Telecom

[Extended Window] Jupiter Campus – Network Registration Host Migration, Tuesday., May 8, 2012

The window for this migration is currently running over the scheduled maintenance window of 3:00am – 6:00am.  We anticipate the migration be completed by the end of the 3:00 – 7:00am full maintenance window and will publish a new post at that time.

Services currently unavailable at Jupiter campus:

DHCP and DNS

Users may experience network connectivity issues.

Posted: 5:54am, 5/8/2012

Posted in Network and Telecom

Intermittent issues with online help desk system (Parature)

We are currently experiencing intermittent issues with Parature, our online help desk system. We are experiencing slowness as well as unspecified error messages. Our vendor is working to resolve the issue and we hope it is resolved quickly. We apologize for the inconvenience this may cause.

Posted in Network and Telecom

Banner Production went Down Momentarily

We had an issue with Banner production, the system is restarting and should be available momentarily. We apologize for the inconvenience.

Posted in Network and Telecom

Completed – Network upgrade on the Jupiter campus 4-4-2012

The Network upgrade on the Jupiter campus has been completed. Thank you

Posted in Network and Telecom

Resolved – e-print server not accessible

This morning we had a problem with the e-print server not able to be reached. Users who tried accessing it received an HTTP 500 internal server error message. Middleware/e-print support was contacted and the issue has been resolved. The e-print server is now reachable once again.

Posted in Network and Telecom
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