Addition of Google Workspace Quota Login Prompt

Starting at 4 pm October 14th, 2022 users who are using more than 5GB in Google Workspace will receive a notification upon login to all SSO services. This prompt will continue until they decrease their Google Workspace usage. Please be aware that it may take up to 48 hours for Google correctly report usage to OIT so please be patient after cleaning up your account. More information may be located at the Google Workspace site. https://www.fau.edu/oit/google. 

Posted in Banner and Admin Systems, Educational Technologies, Email, Instructional Technologies, Research Computing, Systems, Workday

Google Workspace idle account suspension

OIT will be suspending inactive Alumni accounts (those not used for +180 days) at 8 am Thursday, October 13th.

Posted in Banner and Admin Systems, Email, Research Computing, Systems

OIT Systems Maintenance, Thurs 10/13/22 & Fri 10/14/22

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 10/13/2022 from 12:00 AM to 7:00 AM during OIT maintenance window and Friday, 10/14/2022 from 10:00PM to 10:30PM. In addition, the following systems will be specifically impacted:


Maintenance Research Computing storage
Description of change: Research Computing will be performing maintenance on the BHRIC storage
Downtime window start: 10/13/2022 12:00 AM
Downtime window end:10/13/2022 5:00 AM
Affected services: BHRIC virtual machines
End-user impact: None expected. However, this houses new BHRIC VM’s and there maybe a small window where there is a slowdown. However, no service interruption should occur


Server Maintenance
Description of change: OIT is upgrading the software for our email servers.
Downtime window start: 10/13/2022 3:00 AM
Downtime window end: 10/13/2022 4:00 AM
Affected services: Email
End-user impact: None expected as email servers are being upgraded incrementally.


Network Adjustments – Boca and Jupiter Campuses
Description of change: OIT will be performing network maintenance from 10:00 p.m. until 10:30 on Friday October 14th affecting the Boca Raton and Jupiter campuses.
Downtime window start: 10/14/2022 10:00 PM
Downtime window end: 10/14/2022 10:30 PM
Affected services: Boca and Jupiter firewalls
End-user impact: No end user impact is expected.


Posted in Email, Network and Telecom, Research Computing

OIT Systems Maintenance, Thurs. Oct 6 from 12:00AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 10/06/2022 from 12:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:


REDCap Update
Description of change: REDCap will be offline while the Office of Information Technology performs routine maintenance.
Downtime window start: 10/06/2022 12:00 AM
Downtime window end: 10/06/2022 1:00 AM
Affected services: RedCap
End-user impact: Service will be offline for everyone during update.


Server Maintenance Aptitude Remote Service
Description of change: The Office of Information Technology will be performing maintenance on a remote server used by the Aptitude team and other OIT users.
Downtime window start: 10/06/2022 8:00 PM
Downtime window end: 10/06/2022 9:00 PM
Affected services: Aptitude Remote Service
End-user impact: Aptitude and users from IEA that use this server to RDP to other servers.


Posted in Research Computing, Systems

OIT Systems Maintenance, Thurs. Sept 29 from 12:00AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 9/29/2022 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:


Network Registration Upgrade
Description of change: The network registration system and part of the Library’s EZproxy authentication system will be upgraded and migrated to new infrastructure. These upgrades include several features requested by end users at The University. The new features are:
FAUGuest Wireless will support email addresses.
FAUGuest Wireless now supports FAU’s current theme and usability standards
Performance improvements to Network Registration
Downtime window start: 09/22/2022 5:00 AM
Downtime window end: 09/22/2022 5:30 AM
Affected services: Network registration
End-user impact: The FAU Guest network registration system will get a new theme applied and will support email. There should be no other user impact.


Graduate Admissions Update
Description of change: OIT will be migrating the Graduate Admissions Application to new infrastructure.
Downtime window start: 09/22/2022 3:00 AM
Downtime window end: 09/22/2022 7:00 AM
Affected services: Graduate Admissions application and College of Business admissions application
End-user impact: No end-user impact is expected.


Upgrade to International Student Services server
Description of change: OIT will upgrade the server for International Student Services
Downtime window start:09/20/2022 3:30 PM
Downtime window end: 09/20/2022 4:30 PM
Affected services: International Student Services
End-user impact: The server will be offline during the upgrade. As such, services running on the server will not be available.


RedCAP Update
Description of change:
Downtime window start: 09/22/2022 12:00 AM
Downtime window end: 09/22/2022 1:00 AM
Affected services: RedCAP
End-user impact: Service will be offline for everyone during update.


Posted in Research Computing, Systems, Uncategorized

OIT Systems Maintenance, Thurs. Sept 8 from 12:00AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 09/08/2022 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:


Certificate Renewal
Description of change: The research computing team will be renewing or replacing the certificates on the following services:
Hipaa file system listener for frevvo
General Purpose file system listener for Frevvo
Redcap File Storage
Redcap
Graduate Application
Downtime window start: 09/08/2022 3:00 AM
Downtime window end: 09/08/2022 6:00 AM
Affected services: Hipaa file system listener for Frevvo, General Purpose file system listener for Frevvo, Redcap File Storage, Redcap, Graduate Application
Expected End-user impact: No end-user impact is expected


Server Maintenance
Description of change: OIT is updating certificates to ensure secure data transfer on servers related to user account management.
Downtime window start: 09/08/2022 4:00 AM
Downtime window end: 09/08/2022 5:00 AM
Affected services: User account management system – OUD
Expected End-user impact: No end-user impact is expected


Server Maintenance
Description of change: OIT is updating certificates to ensure secure web data transfer (https) on our document management system servers (onbase).
Downtime window start: 09/08/2022 3:00 AM
Downtime window end: 09/08/2022 4:00 AM
Affected services: Document management system – Onbase
Expected End-user impact: No end-user impact is expected


Email Security Change
Description of change: OIT Security is applying an email security change to only OIT accounts.
Downtime window start: 09/08/2022 8:30 AM
Downtime window end: 09/08/2022 8:35 AM
Affected services: Email
Expected End-user impact: No end-user impact is expected


Desktop Security Change
Description of change: OIT will be making a security related change to desktops on the Boca campus.
Downtime window start: 09/08/2022 8:00 AM
Downtime window end: 09/08/2022 8:00 AM
Affected services: OIT supported desktops and laptops on Boca campus
Expected End-user impact: No end-user impact is expected


Banner Maintenance
Description of change: OIT is upgrading BANNER Financial Aid for the 2021–22 FISAP reporting.
Downtime window start: 09/08/2022 3:00 AM
Downtime window end: 09/08/2022 5:00 AM
Affected services: Banner
Expected End-user impact: No end-user impact is expected


System Configuration Change
Description of change: OIT will be performing security ​enhancements on the HBOI campus.
Downtime window start 09/08/2022 4:00 AM
Downtime window end 09/08/2022 4:30 AM
Affected services: ​LDAP Authentication, Multicast Name Resolution
Expected End-user impact: No end-user impact is expected​


Canvas Subaccount Clean Up
Description of change: OIT is reorganizing the Canvas Subaccounts to facilitate more precise use of plugins for proper groups in Canvas.
Downtime window start: 09/07/2022 11:30 PM
Downtime window end: 09/08/2022 3:30 AM
Affected services: Canvas
Expected End-user impact: No end-user impact is expected


REDCap Update
Description of change: This is a routine REDCap update.
Downtime window start: 09/08/2022 12:00 AM
Downtime window end: 09/08/2022 1:00 AM
Affected services: REDCap
Expected End-user impact: REDCap will be unavailable during the update.


Posted in Banner and Admin Systems, Canvas / LMS, Educational Technologies, Email, Research Computing, Systems

OIT Systems Maintenance, Thurs. Sept 1 from 3:00AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 09/01/2022 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:


Desktop Configuration Change
Description of change: ​OIT will be making a security change to desktops in CM22.
Downtime window start 9/1/2022 8:30 AM
Downtime window end 9/1/2022 8:30 AM
Affected services: Windows Defender
Expected End-user impact: ​None, some security settings in Windows Defender will be enabled and will not be allowed to be turned off.


Microsoft 365 License Migration
Description of change: OIT will be migrating users to a new Microsoft 365 license​
Downtime window start 9/1/2022 6:00 AM
Downtime window end 9/1/2022 6:05 AM
Affected services: All 365 services​
Expected End-user impact: No end user impact is expected​


REDCap Update
Description of change: ​Research computing will conduct routine maintenance on REDCap
Downtime window start 9/1/2022 12:00 AM
Downtime window end 9/1/2022 1:00 AM
Affected services: REDCap database & REDCap (shown on the REDCap KB page)
Expected End-user impact: ​REDCap will be offline during the update.


Posted in Research Computing, Systems

OIT Systems Maintenance, Thurs. July 28 from 1:00AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 07/28/2022 from 1:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:


REDCap Maintenance
Description of change: OIT will be doing REDCap maintenance.​
Downtime window start 7/28/2022 1:00 AM
Downtime window end 7/28/2022 2:00 AM
Affected services: REDCap​
Expected End-user impact: ​REDCap will be offline during the update


Posted in Research Computing, Systems

Network Maintenance: July 21 5-6am

As part of OIT’s annual continuity of services testing, OIT will be conducting tests that will potentially interrupt campus services intermittently between 5am to 6am on Thursday, July 21.

Posted in Banner and Admin Systems, Canvas / LMS, Educational Technologies, Email, Instructional Technologies, Lecture Capture, Network and Telecom, Research Computing, Systems, Uncategorized, Video Conferencing, Workday

Multiple FAU services are currently unavailable

We have experienced a hardware failure and multiple FAU services are currently unavailable- including Account Self Service to reset your password, banner self-service, and others.

We are investigating and working to resolve as soon as possible.

We apologize for any inconvenience and will update the status as we have additional information.

OIT

Posted in Banner and Admin Systems, Educational Technologies, Email, Instructional Technologies, Network and Telecom, Research Computing, Systems, Uncategorized
Calendar
February 2023
M T W T F S S
 12345
6789101112
13141516171819
20212223242526
2728