Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 04/07/2022 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
Forms Update
Description of change: OIT will update the Forms Server
Downtime window start 4/7/2022 12:00 AM
Downtime window end 4/7/2022 3:00 AM
Affected services: The University Forms Server and all supported business processes and historical submissions.
Expected End-user impact: Many of the University’s forms will be unavailable for submission during the update.
BHRIC VMWare maintenance
Description of change: Research computing will be performing maintenance on the BHRIC VMWare environment
Downtime window start 4/7/2022 12:00 AM
Downtime window end 4/7/2022 2:00 AM
Affected services: vhealth.fau.edu
Expected End-user impact: Users will not be able to log in during this time
BHRIC Server Maintenance
Description of change: BHRIC Servers will be undergoing maintenance
Downtime window start 4/7/2022 3:00 AM
Downtime window end 4/7/2022 6:00 PM
Affected services: Login services
Expected End-user impact: No End user impact is expected
Server Maintenance
Description of change: During the maintenance window we will be applying upgrades to the Banner 9 web servers.
Downtime window start 4/7/2022 6:00 AM
Downtime window end 4/7/2022 7:00 AM
Affected services: All Banner 9 web services (Admin pages, Application Navigator, Student Registration)
Expected End-user impact: These will be rolling updates so there should be no user impact.
Application updates
Description of change: Five servers will have OS application updates performed. The following services are on these servers:
-OwlRes
-KPIs
-Owlforms
Downtime window start 4/7/2022 11:00 PM
Downtime window end 4/7/2022 12:00 AM
Affected services:
-OwlRes
-KPIs
-Owlforms
Expected End-user impact: Users will experience limited outages for the services listed.
Account Management changes for certain accounts
Description of change: OIT will be making changes to a limited number of accounts on Thursday April 7th. No end-user impact is expected
Downtime window start 4/7/2022 6:00 AM
Downtime window end 4/7/2022 7:00 AM
Affected services: Active Directory accounts as follows:
srv- accounts
it- accounts
SSO Accounts:
OIT Staff
Expected End-user impact: OIT staff will receive more prompts to provide DUO authentication to SSO services including access to the helpdesk.
Service accounts will lose the ability to logon to systems in an interactive fashion. it- administrative accounts will be prompted for new credentials periodically.
Configure best practice settings for windows computers
Description of change: OIT will be changing default policy for windows systems to deny some anonymous access
Downtime window start 4/7/2022 6:00 AM
Downtime window end 4/7/2022 6:05 AM
Affected services: Active directory joined computers
Expected End-user impact: No end user impact is expected
Desktop Configuration Changes – Limited
Description of change: OIT will be performing configuration changes on a limited number of desktops on Thursday April 7th
Downtime window start 4/7/2022 12:00 AM
Downtime window end 4/7/2022 12:05 AM
Affected services: OIT Desktop Logins
Expected End-user impact: After the change, OIT desktops and laptops will automatically lock after a period of idle activity.
