We are currently experiencing an issue with Banner Student Registration where students may receive the message “Time tickets prevent registration at this time” when attempting to register for classes.
OIT is actively working to resolve the issue and restore normal registration functionality as quickly as possible.
We will provide an update once the issue has been resolved.
Update:
A fix has been implemented, and MYFAU response times should be improving. We will continue to closely monitor the environment as all affected applications are restored to normal functionality.
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MYFAU is currently experiencing intermittent performance issues. Some pages may load slowly or fail to load.
Our vendor is actively working to resolve the issue, and we are monitoring the situation closely.
If you encounter an error, please wait a few moments and try again.
We experienced a temporary SSO (Single Sign On) outage from between approximately 8:10am until 8:25am. Login access to FAU Services, including Workday, Canvas, and other services were unavailable at that time. Service has been fully restored.
UPDATE 5:06PM 8/24/26
Workday has resolved all issues”
“All of our internal service metrics show a complete recovery. If you’re still experiencing any issues with your tenant, please log a Support Case and we will be happy to follow up with you individually.”
UPDATE 11:40AM 8/24/26:
Workday has posted an update: “Tenants continue to remain available and most services are back to baseline performance. We are continuing to investigate the intermittent Search failures and we will provide another update by 12:10 PM. Thank you for your continued patience.”
UPDATE 10:13AM 8/24/26:
While Workday services seem to be better, they are still not fully operational. Here is Workday’s latest update for this nation wide outage:
“We are focused on addressing network instability within our infrastructure that is causing the performance degradation and disruption. This remains our top priority, and we are committing all necessary resources to bring everything back to full operational health as quickly as possible.”
ORIGINAL MESSAGE:
We are receiving “Something went wrong”, search delays and errors in Workday. Pending additional updates and status from Workday for more information.
OIT
The Office of Information Technology will be applying a configuration change to EduRoam which should improve stability when connecting. The change will be made at 11:15am.
Webfocus and LeapAhead will be temporarily unavailable as we try to resolve some underlying performance issues. Please excuse the inconvenience.
Workday is currently unavailable due to an unexpected service interruption. Our teams are actively investigating the issue and will provide updates as more information becomes available.
Update: Workday is functional as of 8/13
We are aware of an issue affecting the Password Reset function of accounts.fau.edu, where users may become stuck on the “Finding your account” screen. Our team is investigating the problem and working to restore normal functionality as quickly as possible.
Update: The issue has been resolved. Password resets are now working as expected.