[RESOLVED] MYFAU Service Notice

Update:
A fix has been implemented, and MYFAU response times should be improving. We will continue to closely monitor the environment as all affected applications are restored to normal functionality.


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MYFAU is currently experiencing intermittent performance issues. Some pages may load slowly or fail to load.

Our vendor is actively working to resolve the issue, and we are monitoring the situation closely.

If you encounter an error, please wait a few moments and try again.

Posted in Accounts, Banner and Admin Systems, Educational Technologies, Email, Instructional Technologies, Network and Telecom, Systems, Uncategorized

[Resolved] Single Sign On (SSO) outage between approximately 8:10am -8:25am

We experienced a temporary SSO (Single Sign On) outage from between approximately 8:10am until 8:25am. Login access to FAU Services, including Workday, Canvas, and other services were unavailable at that time. Service has been fully restored.

Posted in Banner and Admin Systems, Systems, Uncategorized, Workday

[RESOLVED] 5:06PM 8/24/26: Workday “Something went wrong” errors

UPDATE 5:06PM 8/24/26

Workday has resolved all issues”

“All of our internal service metrics show a complete recovery. If you’re still experiencing any issues with your tenant, please log a Support Case and we will be happy to follow up with you individually.”

UPDATE 11:40AM 8/24/26:

Workday has posted an update: “Tenants continue to remain available and most services are back to baseline performance. We are continuing to investigate the intermittent Search failures and we will provide another update by 12:10 PM. Thank you for your continued patience.”

UPDATE 10:13AM 8/24/26:

While Workday services seem to be better, they are still not fully operational. Here is Workday’s latest update for this nation wide outage:

“We are focused on addressing network instability within our infrastructure that is causing the performance degradation and disruption. This remains our top priority, and we are committing all necessary resources to bring everything back to full operational health as quickly as possible.”

ORIGINAL MESSAGE:

We are receiving “Something went wrong”, search delays and errors in Workday. Pending additional updates and status from Workday for more information.

OIT

Posted in Uncategorized, Workday