As part of OIT’s annual continuity of services testing, OIT will be conducting tests that will potentially interrupt campus services intermittently between 5am to 6am on Thursday, July 21.
Network Maintenance: July 21 5-6am
Multiple FAU services are currently unavailable
We have experienced a hardware failure and multiple FAU services are currently unavailable- including Account Self Service to reset your password, banner self-service, and others.
We are investigating and working to resolve as soon as possible.
We apologize for any inconvenience and will update the status as we have additional information.
OIT
OIT Systems Maintenance, Thurs. May 26 from 12:01AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 05/26/2022 from 12:01 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
Server Maintenance
Description of change: OIT will be performing server maintenance from 12:00 a.m. until 5:00 a.m. on Thursday May 26th. Web services may be briefly interrupted during this window.
Downtime window start 5/26/2022 12:01 AM
Downtime window end 5/26/2022 5:00 AM
Affected services: Web services may experience brief interruptions during the maintenance window
Expected End-user impact: Users may experience a brief interruption while services are restarted
Redcap Maintenance
Description of change: Research Computing will be performing REDCap maintenance
Downtime window start 5/26/2022 1:00 AM
Downtime window end 5/26/2022 2:00 AM
Affected services: REDCap
Expected End-user impact: Users will not be able to use REDCap during this time
Posted in Research Computing, Systems
OIT Systems Maintenance, Thurs. May 19 from 1:00AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 05/19/2022 from 1:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
Database Maintenance
Description of change: Applying latest patches and upgrades to production databases.
Downtime window start 5/19/2022 3:00 AM
Downtime window end 5/19/2022 7:00 AM
Affected services:
ODS
Banner production:
Admin Pages (Forms)
Application Navigator
Banner Access Manager
Banner self-service
Touchnet – Payments/Deposits
Workflow
uAchieve – DARS
FLVS
Transcripts
FAUDW Warehouse:
OwlDone
FinancialAid Attendance Survey
IEAP Warehouse
Expected End-user impact: The listed services will be temporarily offline while the patches are applied. Some applications may need to be restarted after the maintenance is complete.
Redcap Maintenance
Description of change: Research Computing will be performing REDCap maintenance
Downtime window start 5/19/2022 1:00 AM
Downtime window end 5/19/2022 2:00 AM
Affected services: REDCap
Expected End-user impact: Users will not be able to use REDCap during this time
OIT Systems Maintenance, Thurs. May 5 from 1:00AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 05/05/2022 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
BHRIC HYPER-V maintenance
Description of change: Research Computing will be performing maintenance of the Hyper-V environment.
Downtime window start: 5/5/2022 1:00 AM
Downtime window end: 5/5/2022 2:00 AM
Affected services: All services in the Research Computing Hyper-V environment
Expected End-user impact: No users should be impacted. However, each of the listed VMs/servers will be offline for about 2 mins.
Posted in Research Computing
OIT Systems Maintenance, Thurs. April 14 from 3:00AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 04/14/2022 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
REDCap maintenance
Description of change: REDcap will be undergoing maintenance
Downtime window start 4/14/2022 1:30 AM
Downtime window end 4/14/2022 2:00 AM
Affected services: redcap.fau.edu
Expected End-user impact: RedCap will be offline during the update
BHRIC Server Maintenance
Description of change: Research Computing will be performing system maintenance on the BHRIC storage.
Downtime window start 4/14/2022 1:00 AM
Downtime window end 4/14/2022 4:00 AM
Affected services: BHRIC VDI and server SAN storage
Expected End-user impact: No end-user impact is expected.
Posted in Research Computing, Systems
OIT Systems Maintenance, Thurs. April 7 from 3:00AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 04/07/2022 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
Forms Update
Description of change: OIT will update the Forms Server
Downtime window start 4/7/2022 12:00 AM
Downtime window end 4/7/2022 3:00 AM
Affected services: The University Forms Server and all supported business processes and historical submissions.
Expected End-user impact: Many of the University’s forms will be unavailable for submission during the update.
BHRIC VMWare maintenance
Description of change: Research computing will be performing maintenance on the BHRIC VMWare environment
Downtime window start 4/7/2022 12:00 AM
Downtime window end 4/7/2022 2:00 AM
Affected services: vhealth.fau.edu
Expected End-user impact: Users will not be able to log in during this time
BHRIC Server Maintenance
Description of change: BHRIC Servers will be undergoing maintenance
Downtime window start 4/7/2022 3:00 AM
Downtime window end 4/7/2022 6:00 PM
Affected services: Login services
Expected End-user impact: No End user impact is expected
Server Maintenance
Description of change: During the maintenance window we will be applying upgrades to the Banner 9 web servers.
Downtime window start 4/7/2022 6:00 AM
Downtime window end 4/7/2022 7:00 AM
Affected services: All Banner 9 web services (Admin pages, Application Navigator, Student Registration)
Expected End-user impact: These will be rolling updates so there should be no user impact.
Application updates
Description of change: Five servers will have OS application updates performed. The following services are on these servers:
-OwlRes
-KPIs
-Owlforms
Downtime window start 4/7/2022 11:00 PM
Downtime window end 4/7/2022 12:00 AM
Affected services:
-OwlRes
-KPIs
-Owlforms
Expected End-user impact: Users will experience limited outages for the services listed.
Account Management changes for certain accounts
Description of change: OIT will be making changes to a limited number of accounts on Thursday April 7th. No end-user impact is expected
Downtime window start 4/7/2022 6:00 AM
Downtime window end 4/7/2022 7:00 AM
Affected services: Active Directory accounts as follows:
srv- accounts
it- accounts
SSO Accounts:
OIT Staff
Expected End-user impact: OIT staff will receive more prompts to provide DUO authentication to SSO services including access to the helpdesk.
Service accounts will lose the ability to logon to systems in an interactive fashion. it- administrative accounts will be prompted for new credentials periodically.
Configure best practice settings for windows computers
Description of change: OIT will be changing default policy for windows systems to deny some anonymous access
Downtime window start 4/7/2022 6:00 AM
Downtime window end 4/7/2022 6:05 AM
Affected services: Active directory joined computers
Expected End-user impact: No end user impact is expected
Desktop Configuration Changes – Limited
Description of change: OIT will be performing configuration changes on a limited number of desktops on Thursday April 7th
Downtime window start 4/7/2022 12:00 AM
Downtime window end 4/7/2022 12:05 AM
Affected services: OIT Desktop Logins
Expected End-user impact: After the change, OIT desktops and laptops will automatically lock after a period of idle activity.
Posted in Research Computing, Systems
BHRIC Virtual Desktops
https://vhealth.fau.edu is currently offline due to an VMware error that occurred while applying updates. We are currently on the phone with VMware attempting to resolve the issue but do not expect it to be online by 8 am. At this time users should connect to https://vhealthon.fau.edu to connect to the BHRIC Virtual Desktops. We are working with the firewall team to make sure all users have access to this URL.
Posted in Research Computing
Filelocker will be no longer available, February 25, 2022
On Friday, February 25, 2022, Filelocker will be no longer available.
Please use Microsoft OneDrive to share files securely.
OIT Systems Maintenance, Thurs. Feb. 24 from 3:00AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 02/24/2022 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
Authentication Configuration Change
Description of change: OIT will be making a change to authentication requirements for certain users.
Downtime window start 2/24/2022 8:00 AM
Downtime window end 2/24/2022 8:00 AM
Affected services: Access to Office 365
Expected End-user impact: This will only impact OIT staff. OIT staff will need to re-authenticate to Office 365 applications to acquire a new token.
HPC Cluster Slurm Upgrade
Description of change: OIT will upgrade the HPC Clusters’ queuing system Slurm. There will be no downtime during this update.
Downtime window start 2/24/2022 6:00 AM
Downtime window end 2/24/2022 7:00 AM
Affected services: KOKO HPC Cluster, OnDemand, Jupyter Notebooks, Galaxy
Expected End-user impact: None expected, this upgrade will not cause any downtime.
BHRIC VMware maintenance
Description of change: BHRIC VMware will be undergoing maintenance
Downtime window start 2/24/2022 3:00 AM
Downtime window end 2/24/2022 5:00 AM
Affected services: BHRIC VMWare, vhelath, vheatlhon
Expected End-user impact: During the upgrade, BHRIC VMware, vhealth.fau.edu and vhealth.fau.edu on will be unavailable.
BHRIC storage maintenance
Description of change: OIT will be performing maintenance of the BHRIC storage system
Downtime window start 2/24/2022 2:00 AM
Downtime window end 2/24/2022 6:00 AM
Affected services: BHRIC VMWare VDI
Expected End-user impact: No end-user impact is expected during this upgrade
Posted in Research Computing, Systems