OIM will be restarted at approximately 10:00am this morning to address severe load and latency that is ultimately impacting a variety of services.
The downtime is roughly ten minutes.
This would impact the following:
Password Changes, Account Claiming, and New Hires from Workday.
The network maintenance scheduled for January 7 has been completed.
Thank you
On Saturday, January 07, 2017, between 1:00 am and 6:00 am, OIT will implement an emergency update to the core network. Due to the nature of the maintenance, users may experience intermittent network outages lasting approximately 20 – 30 minutes during this time period. This outage will affect connectivity to the Internet as well as connectivity within FAU.
Thank you
** MAINTENANCE COMPLETED **
TouchNet systems will be undergoing routine maintenance; from 3:00a.m. to 7:00a.m. on Wednesday 12/21/16.
All student payment services will be unavailable during this time.
To minimize impact to our user community, the Office of Information Technology has planned several upgrades and enhancements during the upcoming holiday break. Please see the schedule below for dates, times and impacts.
Outstanding Maintenance
Wednesday, Dec. 28 through Friday, Dec. 30; each morning from 12:01 a.m. – 6 a.m.
Network Core Maintenance; expect intermittent network outages during this time period.
Completed Maintenance
Wednesday, Dec. 21, 6 p.m., through Thursday, Dec. 22, 6 a.m. Datacenter Power Upgrades [Completed]
Monday, Dec. 26, 1 a.m. – 6 a.m: Network Core Maintenance [Completed]
Monday, Dec. 26, 6 p.m. through Tuesday, Dec. 27, 6 a.m: Banner Patches and Upgrades [Completed]
The intermittent access to Blackboard has been resolved.
OIT is currently investing a problem with intermittent access to Blackboard. We hope to speedily correct any issues found and apologize for the inconvenience.
OIT is still experiencing email delays, now between 10-20 minutes. We are still closely monitoring this and will provide another update at 11:30am.
OIT is currently experiencing an email delay of 20-30 minutes due to a heavy increase in email traffic. We are closely monitoring this and will provide another update in 20 minutes. We apologize for the delay.
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 12/01/2016 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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MyFAU
Migration of mcportal1, mcportal2, mcsource from old bigip to new bigip
When: 3:00AM – 5:00AM
Affected services: Myfau web portal
Affected systems: Direct access to mcsource, mcportal1, and mcportal2
Description of maintenance: OIT is continuing the move of servers from older bigip load balancer hardware to the new ones. This move will be for the backend servers that support the myfau.fau.edu site.
User impact: The main myfau.fau.edu access should be unaffected but users may experience interruptions with components within myfau.fau.edu during the transition.
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FAU Main Web site (www.fau.edu)
Backend storage move for www.fau.edu
When: 3:30AM – 4:30AM
Affected services: The main fau site should stay up during this period. There may be interruptions to Omniupdate CMS updates as well as manual webpage updates to wisex.
Affected systems: wise, wisex, swise, webnet4, webnet5, webnet6, webnet7, webnet8
Description of maintenance: We are moving the data that is served up by FAU’s main website www.fau.edu to the newer storage appliances
User impact: Updates to www.fau.edu or any other sites hosted on www.fau.edu may be interrupted
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