Single Sign On Upgrade
When: 3:00AM – 7:00AM
Affected services: All login systems that utilize SSO.fau.edu including Blackboard, Workday, Office 365, Outlook 365, Owl Apps (Google Applications), and many others.
Affected systems: shibboleth1, shibboleth2, cas1, cas2, BigIP
Description of maintenance: The University Single Sign On infrastructure will be patched to provide enhanced usability for Office 365, Student Onboarding and better integration with legacy single sign on systems.
User impact: Single Sign On will be intermittently available during the upgrade.
08/2/2016 Single Sign On Upgrade
07/29/2016 Single Sign On Upgrade
Single Sign On Upgrade
When: 3:00AM – 7:00AM
Affected services: All login systems that utilize SSO.fau.edu including Blackboard, Workday, Office 365, Outlook 365, Owl Apps (Google Applications), and many others.
Affected systems: shibboleth1, shibboleth2, cas1, cas2, BigIP
Description of maintenance: The University Single Sign On infrastructure will be upgraded to the latest version and introduce a new login page.
User impact: Single Sign On will be intermittently available during the upgrade.
[COMPLETED] – Emergency Maintenance – FAU Account Self-Services
** Emergency maintenance has been completed. All services are now functioning. **
__________________________________________________________________________________________________________
OIT is currently performing emergency maintenance to correct an issue on the FAU Account Self-Services portal. The estimated time is 15 minutes and during this time some functionality, such as account claiming will be inaccessible.
We apologize for the inconvenience.
OIT
Posted in Systems
OIT Systems Maintenance, Thurs. July 28 from 3:00AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 07/28/2016 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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Single Sign On Upgrade
When: 3:00AM – 7:00AM
Affected services: All login systems that utilize SSO.fau.edu including Blackboard, Workday, Office 365, Outlook 365, Owl Apps (Google Applications), and many others.
Affected systems: shibboleth1, shibboleth2, cas1, cas2, BigIP
Description of maintenance: The University Single Sign On infrastructure will be upgraded to the latest version and introduce a new login page.
User impact: Single Sign On will be intermittently available during the upgrade.
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Enable OIM Attended Attribute
When: 5:00AM – 6:00AM
Affected services: OIM, OUD
Affected systems: boc22oimp01.fau.edu, boc22oimp02.fau.edu
Description of maintenance: This feature ensures account policies continue to exist for student accounts accessing gmail services when they are no longer enrolled in courses.
User impact: None, this feature is being turned on in preparation of migrating away from Waveset.
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Oracle quarterly DB patches (bbloracle)
When: 3:00AM – 7:00AM
Affected services: Blackboard Production
Affected systems: bbloracle
Description of maintenance: Applying Oracle PSU to DB’s on host bbloracle.
User impact: Blackboard will become temporarily unavailable during the maintenance window.
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Oracle quarterly DB patches (bannerprd and odsprod)
When: 3:00AM – 7:00AM
Affected services: Banner and ODS production along with services that are tied to the these systems such as jobsub, appworx, dars, and cleanaddress
Affected systems: bannerprd, odsprod, sctcache1-7, sctforms-2
Description of maintenance: Applying Oracle PSU to DB’s on hosts bannerprd and odsprod.
User impact: Users will be unable to login to Banner or ODS during the period the database is offline. This should be no longer than 1 hour.
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Oracle quarterly DB patches (boc22ora07)
When: 3:00AM – 7:00AM
Affected services: Oracle Identity Manager production
Affected systems: boc22ora07, boc22oimp1, boc22oimp2
Description of maintenance: Applying Oracle PSU to DB’s on host boc22ora07
User impact: The OIM system will be unavailable for a short period. During this time, account changes will not be processed and the self-service interface will be unavailable.
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Financial Aid 8.26.1 upgrade/patches
When: 3:00AM – 7:00AM
Affected services: Not Applicable
Affected systems: Banner Financial Aid
Description of maintenance: The Financial Aid office has requested that the following packages associated with the Financial Aid 8.26.1 upgrade/patches be installed in production this Thursday morning during the maintenance cycle.
User impact: No user impact is anticipated
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SSO EV certificate
When: 6:00AM – 7:00AM
Affected services: sso.fau.edu and all authentication services
Affected systems: BigIP, Shibboleth1, Shibboleth2, Cas1, Cas2
Description of maintenance: Upgrade SSO.fau.edu’s certificates with EV Green Bar Certificates
User impact: Users should see a green bar naming FAU in the browsers address bar when users SSO.
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Email disclaimer for @health.fau.edu email users
When: 6:00AM – 6:05AM
Affected services: email for @health.fau.edu users
Affected systems: Exchange 365
Description of maintenance: The College of Medicine is mandating that email sent from @health.fau.edu addresses have a disclaimer appended to the message
User impact: After the change emails sent from @health.fau.edu will contain an appended disclaimer
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OIT Systems Maintenance, Thurs. July 21 from 3:00AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 07/21/2016 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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Oracle quarterly DB patches (mcoracle)
When: 3:00AM – 7:00AM
Affected services: Luminis production (MyFAU)
Affected systems: mcoracle
Description of maintenance: OIT will apply Oracle PSU to DB’s on host mcoracle.
User impact: MyFAU and Luminis will be come unavailable during the maintenance window.
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Oracle quarterly DB patches (boc22ora05)
When: 3:00AM – 7:00AM
Affected services: IEA Data Warehouse, Resource 25
Affected systems: boc22ora05
Description of maintenance: OIT will apply Oracle PSU to DB’s on host boc22ora05.
User impact: The IEA Datawarehouse will not be available during this time. The Resource 25 application will experiance interruptions in service as well.
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Update requirements for the Data loss prevention (DLP) rules for Office 365 users
When: 6:00AM – 6:10AM
Affected services: Office 365 email
Affected systems: Office365
Description of maintenance: OIT will be changing the Data loss prevention (DLP) policies for all Office 365 users to restrict sending of drivers license and credit card numbers in addition to SSN and DEA Number of occurances of 5 or more
User impact: SSN, DEA Number, credit card and driver’s license pattern matching will warn the user but allow the mail to be sent if it contains 1-4 occurences and block, but allow the user to override if it contains 5 or more occurences
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Emergency Authentication System Maintenance, Tuesday, July 19 from 11:00PM to 1:00AM
The single sign-on system will be partially unavailable from 11:00 pm Tuesday July 19th, 2016 to 1:00 am Wednesday July 20th, 2016. While the maintenance is in progress users may intermittently experience difficulty logging into services such as Blackboard, Self Service, Office 365, Owlapps, and Workday.
OIT Systems Maintenance, Thurs. July 7 from 3:00AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 07/07/2016 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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Enable multifactor authentication for Banner Self-Service
When: 5:00AM – 6:00AM
Affected services: Banner Self Service
Affected systems: Banner Self Service
Description of maintenance: OIT will enable 2Factor authentication for users who are 2Factor enabled and wish to access Banner Self Service.
User impact: Users with 2Factor enabled will be forced to 2Factor when logging into Banner Self Service.
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Posted in Banner and Admin Systems, Systems
OIT Systems Maintenance, Thurs. June 30 from 3:00AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 06/30/2014 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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Install Oracle quarterly DB patches and increase memory – MSOP
When: 5:00AM – 6:30AM
Affected services: ACH_PROD, FAUVISITOR_PROD, FREVVO5_PROD, FREVVO61_PROD, GOOGLE_PROD, GRADSURVEY_PROD, GROUPER_PROD, KIOSK_PROD, LUMSYNC_PROD, NEWUNDERGRAD_PROD, NONDEGREE_PROD, NOTIFY_PROD, OWLAPP_PROD, PHONEBILL_PROD, PWDEXPIRE_PROD, REG_PROD, RESERVATIONS_PROD, SWIFT_PROD, TALON_PROD, TVLZNUMREQ_PROD, UNDERGRAD_PROD
Affected systems: boc22ora03.fau.edu
Description of maintenance: Applying quarterly database patches and increase memory for MSOP Database. MSOP is a multipurpose database used the services listed above.
User impact: The services listed above will not be available during the time of maintenance.
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REDCap Upgrade
When: 4:00AM – 6:30AM
Affected services: redcap.fau.edu
Affected systems: redcap1, redcap2, redcapdb
Description of maintenance: OIT will update redcap surveying software to the latest version
User impact: REDCap will be offline during the upgrade.
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Posted in Systems
OIT Systems Maintenance, Thurs. June 23 from 3:00AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 06/23/2016 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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Increase size of andisec share
When: 3:00 – 7:00AM
Affected services: All SMB and SFTP shares on andisec
Affected systems: andisec
Description of maintenance: OIT will increase the size for the transfer share on andisec
User impact: All SMB and SFTP shares on andisec will be unavailable during the maintenance window. Jobs that are connected to andisec will need to be restarted once andisec is available again.
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Posted in Systems
[RESOLVED] – Issues with Office365 applications (Email, Skype for Business, SharePoint)
We are currently experiencing some connectivity issues with Office365 applications, such as email, Skype for Business, and SharePoint. We are investigating the issue and have contacted Microsoft for assistance in order to resolve the issue as soon as possible.
We apologize for the inconvenience.
OIT