We are experiencing some technical difficulties with the myfau portal. Currently working on the problem. We apologize for the inconvenience.
Resolved – MyFau unavailable
[RESOLVED] Network Outage – All services and campuses affected
All network and services have been restored. A software bug on the University core router caused the extended outage.
We apologize for the impact this extended outage has caused.
OIT
OIT Systems Maintenance, Thurs. March 3 from 3:00AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 03/03/2016 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
*********************************************************************
When: 3:00AM – 6:00AM
When: 3:00AM – 6:00AM
Affected services: Chessboard Account Management, Multi Factor Authentication Enrollment, Google Password Change Tool, Network Registration, Network Registration Administrator, Waveset Identity Manager, Graduate Admissions Admin Console, Metadata Management for Saml2/Shibboleth, eGrades, Admissions Application View in INB, GitLab, Grouper, the Google to Exchange Migrator, Frevvo Forms, Talisma and others email relay
Affected systems: appadmin, chessboard, cuttlefish, ds2p, idm1, idm2, idm4p, grouper, jenkins, lintalon0, lintalon1, lintalon2, lintalon3, madcat1p, metadata, shibboleth3, sepiidae (observium), talonx1, talonx2, wildfly1, wildfly2, wildfly3, wildflyadmin, gitlab, googlemigrate, frevvo1, flashgordon (email relay)
Expected end-user impact: Each service will be offline for 5 – 10 minutes
Description of change: Due to a critical patch needing to be applied numerous Linux systems run by the Middleware team will be rebooted.
*********************************************************************
When: 5:00AM – 6:00AM
Affected services: Frevvo Forms
Affected systems: forms.fau.edu, frevvo1.fau.edu
Expected end-user impact: Improved access on mobile devices when viewing online forms.
Description of change: We are patching our theming tool to better support mobile devices.
*********************************************************************
When: 3:00AM – 7:00AM
Affected services: Not Applicable
Affected systems: Banner Financial Aid
Expected end-user impact: No user impact is anticipated
Description of change: Install all outstanding Banner Financial Aid upgrades/patches in production. The upgrade is an emergency release from Ellucian and the patch corrects a problem with disbursements.
*********************************************************************
When: 3:00AM – 7:00AM
Affected services: OS deployments through SCCM, Microsoft updates to SCCM managed clients, Remote control and reporting to SCCM managed clients
Affected systems: boc22sccm, boc22cmsccm01, boc22sccmsql
Expected end-user impact: All SCCM affected services will be unavailable during the window
Description of change: OIT will be migrating OIT’s System Center Configuration Manager implementation to a new version on a new system
*********************************************************************
When: 6:00AM – 6:15AM
Affected services: Mailboxes on Office 365
Affected systems: N/A
Expected end-user impact: No end-user impact is expected
Description of change: OIT will be enabling litigation hold (archiving) for users with mailboxes on Office 365
*********************************************************************
When: 6:00AM – 7:00AM
Affected services: Exchange on-prem, Exchange 365
Affected systems: exchangeca01, exchange 365
Expected end-user impact: No end-user impact is expected
Description of change: OIT will be making changes to the on-prem and cloud based mail systems to prepare for the migration of College of Science users
*********************************************************************
When: 6:00AM – 6:15AM
Affected services: Office 365 for health users
Affected systems: N/A
Expected end-user impact: No end-user impact is expected
Description of change: OIT will be reassigning licenses for health users on Office 365 since the functionality included with E3 and Exchange Plan 2 licenses are now available in Education Plus licenses
*********************************************************************
[RESOLVED]DHCP on Boca campus is currently unavailable
DHCP on Boca campus is now available and we apologize for any inconvenience.
————————————————————————————————————
We are currently experiencing an issue with DHCP on the Boca campus. You may experience intermittent issues accessing the network.
We we are working to resolve this issue as soon as possible and will keep you posted.
Office of Information Technology
Posted in Network and Telecom, Systems
[Completed] Blackboard Maintenance, Thursday Feb 25 from 3:00 AM to 5:00 AM
Blackboard maintenance has completed and all blackboard services are operational.
Posted in Educational Technologies, Systems
OIT Systems Maintenance, Thurs. February 25 from 3:00am to 7:00am
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 02/25/2016 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
***************************************************
Update and restart of Linux servers
When: 3:00AM to 6:00AM
Affected services: Password sync, account creation and claiming
Affected systems: boc22ora07 (OIMP), boc22ora03 (MSOP, IDMP), boc22oimp1, boc22oimp2, boc22oimwebp1, boc22oimwebp2
Description of maintenance: Due to a critical patch that needs to be installed on all Linux systems, we will need to restart the production OIM and IDM database and application servers
User impact: Passwords will not synchronize during this time so we recommend not changing your password until after the maintenance window is done.
***************************************************
Update and restart of MyFAU
When: 3:00AM to 6:00AM
Affected services: MyFAU
Affected systems: MyFAU
Description of maintenance: OIT will restart the database servers for MyFAU due to new patches being installed.
User impact: Users will not be able to access MyFAU during this time.
***************************************************
Update and restart of Linux servers
When: 3:00AM to 6:00AM
Affected services: Banner: Selfservice and INB
Affected systems: bannerprd, sctcache[1-8], sctforms[1-2]
Description of maintenance: Due to a critical patch that needs to be installed on all Linux systems, we will need to restart the production banner database and application servers
User impact: No access to banner
***************************************************
[Resolved] Temporary disruption of DNS services
OIT will be restarting all DNS systems at 12:00PM. The system restarts will be staggered to minimize impact to computers on the FAU network. Please note you may experience slowed response times when contacting other systems over the network or internet as a result of DNS request time-outs. We expect all DNS systems to return fully to service by 12:30PM.
Thank you
Systems
Posted in Systems
Blackboard eGrades Down
It is currently under investigation.
Posted in Educational Technologies, Systems
OIT Systems Maintenance, Thursday, Feb 18 from 3:00AM – 5:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 02/18/2016 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
***************************************************
Enforce SSL on VIP student records site
When: 5:30AM – 6:00AM
Affected services: VIP student record images
Affected systems: vip.fau.edu
Description of maintenance: We are enhancing the security for the VIP student records website
User impact: Registrar’s and admission’s offices and other departments that may rely on the VIP system.
***************************************************
Upgrade SSH software on secure file server
When: 5:45AM – 6:00AM
Affected services: All SFTP and SMB access on andisec
Affected systems: andisec
Description of maintenance: OIT will be upgrading the SSH software on OIT’s secure file server
User impact: SFTP and SMB may be unavailable on andisec during the window
***************************************************
LDAP Server Certificate Update
When: 4:00AM – 5:00AM
Affected services: Sun Directory Servers at all campuses. Password Syncronization of Netid.
Single Sign may go offline during the update process so logins to Blackboard, Workday and other services may be delayed.
Affected systems: ldapboc0, ldapboc1, ldapjup1, ldapjup2, ldapdav1, ldapftl1
cas1, cas2, shibboleth1, shibboleth2
Description of maintenance: We will be applying new signed wildcard certificates to the ldap servers
User impact: Single Sign may go offline during the update process so logins to Blackboard, Workday and other services may be delayed
***************************************************
Update firmware for Talisma
When: 4:00AM – 5:00AM
Affected services: Talisma
Affected systems: Talisma
Description of maintenance: We will be updating the firmware on taldb01
User impact: Talisma will be unavailable while the server reboots after the firmware change
***************************************************
Secure Oracle TNS connections for Banner test/development
When: 5:00AM – 5:30AM
Affected services: All remote SQL connections to Banner test and development instances.
Affected systems: banoradev
Description of maintenance: Force secure TNS connections for all Banner test/development instances.
User impact: Users may not be able to make remote SQL connections to databases on banoradev.fau.edu.
***************************************************
Prepare mail systems for migration of College of Science mailboxes
When: 6:00AM – 7:00AM
Affected services: Exchange on-prem, Exchange 365
Affected systems: exchangeca01, exchange 365
Description of maintenance: OIT will be making changes to the on-prem and cloud based mail systems to prepare for the migration of College of Science users
User impact: No end-user impact is expected
***************************************************
OIT Systems Maintenance, Thursday, Feb 11 from 3:00AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 02/11/2016 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
***************************************************
Banner SSO Manager upgrade
When: 5:00AM – 6:00AM
Affected services: Banner self-service
Affected systems: Banner application servers
Description of maintenance: Upgrade Banner SSO Manager from 8.1.5 to 8.2
User impact: Banner self-service may become unavailable for a shot period of time during the upgrade
***************************************************
Migrate Jupiter and HBOI network support systems to new hardware
When: 5:00AM – 7:00AM
Affected services: Netreg, DHCP, DNS, LDAP for Jupiter and HBOI campuses
Affected systems: ldapjup1, ldapjup2, dnsjup1, dhsjup2, dhcpjup1, dhcpjup2, jup17pcprt01, jup17hv01, jup17hv02
Description of maintenance: OIT will be migrating several systems that support user authentication and network services on the Jupiter and HBOI campuses to new hardware
User impact: DHCP, netreg, and Papercut printing services will be down on the Jupiter and HBOI campuses while the migration occurs.
Posted in Banner and Admin Systems, Systems