Blackboard maintenance has completed and all blackboard services are operational.
[Completed] Blackboard Maintenance, Thursday Feb 25 from 3:00 AM to 5:00 AM
Posted in Educational Technologies, Systems
OIT Systems Maintenance, Thurs. February 25 from 3:00am to 7:00am
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 02/25/2016 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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Update and restart of Linux servers
When: 3:00AM to 6:00AM
Affected services: Password sync, account creation and claiming
Affected systems: boc22ora07 (OIMP), boc22ora03 (MSOP, IDMP), boc22oimp1, boc22oimp2, boc22oimwebp1, boc22oimwebp2
Description of maintenance: Due to a critical patch that needs to be installed on all Linux systems, we will need to restart the production OIM and IDM database and application servers
User impact: Passwords will not synchronize during this time so we recommend not changing your password until after the maintenance window is done.
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Update and restart of MyFAU
When: 3:00AM to 6:00AM
Affected services: MyFAU
Affected systems: MyFAU
Description of maintenance: OIT will restart the database servers for MyFAU due to new patches being installed.
User impact: Users will not be able to access MyFAU during this time.
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Update and restart of Linux servers
When: 3:00AM to 6:00AM
Affected services: Banner: Selfservice and INB
Affected systems: bannerprd, sctcache[1-8], sctforms[1-2]
Description of maintenance: Due to a critical patch that needs to be installed on all Linux systems, we will need to restart the production banner database and application servers
User impact: No access to banner
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[Resolved] Temporary disruption of DNS services
OIT will be restarting all DNS systems at 12:00PM. The system restarts will be staggered to minimize impact to computers on the FAU network. Please note you may experience slowed response times when contacting other systems over the network or internet as a result of DNS request time-outs. We expect all DNS systems to return fully to service by 12:30PM.
Thank you
Systems
Posted in Systems
Blackboard eGrades Down
It is currently under investigation.
Posted in Educational Technologies, Systems
OIT Systems Maintenance, Thursday, Feb 18 from 3:00AM – 5:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 02/18/2016 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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Enforce SSL on VIP student records site
When: 5:30AM – 6:00AM
Affected services: VIP student record images
Affected systems: vip.fau.edu
Description of maintenance: We are enhancing the security for the VIP student records website
User impact: Registrar’s and admission’s offices and other departments that may rely on the VIP system.
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Upgrade SSH software on secure file server
When: 5:45AM – 6:00AM
Affected services: All SFTP and SMB access on andisec
Affected systems: andisec
Description of maintenance: OIT will be upgrading the SSH software on OIT’s secure file server
User impact: SFTP and SMB may be unavailable on andisec during the window
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LDAP Server Certificate Update
When: 4:00AM – 5:00AM
Affected services: Sun Directory Servers at all campuses. Password Syncronization of Netid.
Single Sign may go offline during the update process so logins to Blackboard, Workday and other services may be delayed.
Affected systems: ldapboc0, ldapboc1, ldapjup1, ldapjup2, ldapdav1, ldapftl1
cas1, cas2, shibboleth1, shibboleth2
Description of maintenance: We will be applying new signed wildcard certificates to the ldap servers
User impact: Single Sign may go offline during the update process so logins to Blackboard, Workday and other services may be delayed
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Update firmware for Talisma
When: 4:00AM – 5:00AM
Affected services: Talisma
Affected systems: Talisma
Description of maintenance: We will be updating the firmware on taldb01
User impact: Talisma will be unavailable while the server reboots after the firmware change
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Secure Oracle TNS connections for Banner test/development
When: 5:00AM – 5:30AM
Affected services: All remote SQL connections to Banner test and development instances.
Affected systems: banoradev
Description of maintenance: Force secure TNS connections for all Banner test/development instances.
User impact: Users may not be able to make remote SQL connections to databases on banoradev.fau.edu.
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Prepare mail systems for migration of College of Science mailboxes
When: 6:00AM – 7:00AM
Affected services: Exchange on-prem, Exchange 365
Affected systems: exchangeca01, exchange 365
Description of maintenance: OIT will be making changes to the on-prem and cloud based mail systems to prepare for the migration of College of Science users
User impact: No end-user impact is expected
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OIT Systems Maintenance, Thursday, Feb 11 from 3:00AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 02/11/2016 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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Banner SSO Manager upgrade
When: 5:00AM – 6:00AM
Affected services: Banner self-service
Affected systems: Banner application servers
Description of maintenance: Upgrade Banner SSO Manager from 8.1.5 to 8.2
User impact: Banner self-service may become unavailable for a shot period of time during the upgrade
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Migrate Jupiter and HBOI network support systems to new hardware
When: 5:00AM – 7:00AM
Affected services: Netreg, DHCP, DNS, LDAP for Jupiter and HBOI campuses
Affected systems: ldapjup1, ldapjup2, dnsjup1, dhsjup2, dhcpjup1, dhcpjup2, jup17pcprt01, jup17hv01, jup17hv02
Description of maintenance: OIT will be migrating several systems that support user authentication and network services on the Jupiter and HBOI campuses to new hardware
User impact: DHCP, netreg, and Papercut printing services will be down on the Jupiter and HBOI campuses while the migration occurs.
Posted in Banner and Admin Systems, Systems
[resolved] DHCP is unavailable on Davie campus
-Update 12:56PM, DHCP service on Davie campus has returned to normal
We are experiencing an issue with the DHCP service on Davie campus. We are currently working to resolve the issue.
Thank you,
Systems
Posted in Systems
OIT Systems Maintenance, Thurs. Jan 28 from 3:00AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 01/28/2016 from 3:00 AM to 7:00 AM during OIT maintenance window.
In addition, the following systems will be specifically impacted:
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Banner Upgrades (General and Student Modules)
When: 3:00AM – 7:00AM
Affected services: No services will be impacted
Affected systems: Banner General and Banner Student
Description of maintenance: These upgrades are required as pre-requisites for the Financial Aid 8.25.0 upgrade which was released in early January 2016
User impact: No end-user impact is expected
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Migrate Davie network support systems to new hardware
When: 6:00AM – 7:00AM
Affected services: DHCP, DNS, Domain authentication, Papercut
Affected systems: dav90pcprt01, davdcfau01, davdcirm01, dhcpdav1, dnsdav1, ldapdav1
Description of maintenance: OIT will be migrating several systems that support user authentication and network services on the Davie campus to new hardware
User impact: No end-user impact is expected
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Talisma license key update
When: 5:00AM – 6:00AM
Affected services: Talisma
Affected systems: Talapp01
Description of maintenance: OIT will restart the talisma application server to put in place a license key update.
User impact: Users will not be able to login to the talisma client while the application server restarts.
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Posted in Banner and Admin Systems, Systems
Blackboard Phishing Email
If you receive a message with the subject line: “[Blackboard Learning] You have 2 new course work from your Admin Faculty,” please DO NOT open or click the URL in this message.
We are taking the necessary steps to prevent this message from propagating further to the university community.
If you have clicked the link, please change your password as soon as possible.
We apologize for any inconvenience this may have caused you.
Office of Information Technology
[RESOLVED] FAU’s Online Payment System (Touchnet) Unavailable
January 25, 2016
Maintenance for FAU’s Online Payment System (Touchnet) has successfully been completed and is available to accept online payments.
***Notice***
FAU has extended the cancellation payment due date for all students.
Payments can be made in person or through the campus drop box until Friday, January 29, 2016 at 5:00 PM on the Boca Raton Campus, Student Services Bldg. 80, Room 113.
Online payments can be made until Sunday, January 31, 2016 at 11:00 PM.
Please note…January 31, 2016 is the deadline for ONLINE PAYMENTS ONLY. Be sure to make your payments by these dates to avoid cancellation.
1098-T’s are currently not able to be viewed. You will receive a notification via your FAU email address when available.
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Due to unexpected maintenance, FAU’s Online Payment System (Touchnet) will be unavailable until further notice. We will be posting status updates regularly regarding the maintenance progress.
We apologize for the inconvenience.