Users may have experienced difficulty logging into Blackboard, Workday, Office 365 and other single sign-on services. We are investigating and will update this post regularly.
Single Sign-on errors
OIT Systems Maintenance, Thurs. Oct 8 from 3:00AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 10/08/2015 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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OIM Blackboard Connector Maintenance
When: 5:00 – 6:00AM
Affected services: Oracle Identity Manager (OIM)
Affected systems: Blackboard, Oracle Identity Manager (OIM)
Description of maintenance: Changes will be made to the OIM database to correct issues that prevented name and username changes to some Blackboard accounts.
User impact: No end-user impact is expected.
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OIM Match Resolution Manager Update (FuzzyMatching)
When: 5:00 – 5:15AM
Affected services: Oracle Identity Manager (OIM), including Accounts Self-Service and Claiming Interface and WorkdayRest listener
Affected systems: boc22oimp1, boc22oimp2
Description of maintenance: Updating the Fuzzy Match Interface with many enhancements.
User impact: Any users attempting to claim their account during this period will not be able to access the accounts.fau.edu site.
Any Workday hires reaching the INT083A (Workday Hire JSON Post to OIM) will not reach the system.
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lists.fau.edu is working intermittently
We are currently experiencing some issues with lists.fau.edu and its backend mail delivery and processing. We are currently looking into the matter and will update this notice as new information is available. Sorry for the inconvenience.
OIT Systems Maintenance, Thurs. 9/24 from 3:00AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 09/24/2014 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
Upgrade ODS to the new version ODS 8.5.1
When: 3:00AM – 7:00AM
Affected services: ODS production environment. Webfocus won’t be able to connect to the ODS database.
Affected systems: odsprod
Description of maintenance: OIT is upgrading the ODS version from 8.4.1 to 8.5.1
User impact: Affected services will be unavailable during the maintenance window.
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Upgrade SAS drive firmware on NetApp filer
When: 5:00 AM – 7:00AM
Affected services: None
Affected systems: bocana01
Description of maintenance: OIT will be upgrading the SAS drive firmware on the NetApp filer bocana01.
User impact: None
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Undeliverable Email Messages
Please note that email messages sent from FAU are currently being limited or blocked by other providers due to an increased number of compromised accounts. This results in some email messages coming back as “undeliverable” or “delayed delivery.”
Unfortunately, at this time, the only thing we can do is to wait for the other providers to remove the block and/or limit.
We apologize for the inconvenience this may cause.
OIT
OIT Systems Maintenance, Thurs. 9/17 from 3:00AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 09/17/2015 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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Update Ironport email server – bertx
When: 6:00AM – 6:55AM
Affected services: None
Affected systems: bertx.fau.edu
Description of maintenance: OIT is updating Ironport email server bertx
User impact: Possible slowdown of mail
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Upgrade NTSHyperv01 from 2008r2 to 2012r2.
When: 3:00AM to 7:00AM
Affected services: Honors College Goldmine, MacArthur Campus admin suite file shares, LLS file shares, CES file shares, MacArthur Campus printing, Resource Mate.
Affected systems: NTSHyperv01, CES, LLSJupiter01, Kelly, Payton, Honors1, Honors4.
Description of maintenance: OIT is upgrading the host OS from 2008r2 to 2012r2. There will be 6 VMs affected by this upgrade.
User impact: Majority of file shares for MacArthur campus will be offline. Majority of network printers will be offline. Goldmine will be offline. Resource Mate will be offline.
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Update: MyFAU Maintenance
The maintenance to MyFAU has been completed and MyFAU is now accessible. Some users may experience issues logging into MyFAU if their passwords were changed after 1 am on 9/10/15. We expect these issues to be resolved in the next few hours and users should not need to change their passwords again.
Immediate MyFAU Maintenance 12:00 pm 9/11/2015
MyFAU will be offline for immediate maintenance from noon until 2pm 9/11/2015. Users requiring access to Self Service may use the links in Blackboard until MyFAU access has been restored.
We will update this post regularly with updated information should this timeline change.
wordpress upgraded as scheduled
Hello all,
WordPress has been upgraded as scheduled. If you see any abnormal problems, please report it to systems@fau.edu.
thanks
norman
OIT Systems Maintenance – Thurs. Sept. 3 from 3:00AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 08/03/2015 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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When: 5:00AM – 7:00AM
Affected services: Password Expiration Scripts
Affected systems: chessboard.fau.edu
Description of maintenance: Upgrade the password expiration tool to support multiple password expiration policies.
User impact: Chessboard and the MFA enrollment application will restart when the chessboard system is updated.
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When: 3:00AM – 7:00AM
Affected services: ODS production environment. Webfocus won’t be able to connect to the ODS database.
Affected systems: odsprod
Description of maintenance: We need to upgrade the ODS version from 8.4.1 to 8.5.1
User impact: Affected services will be unavailable during the maintenance window.
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When: 3:00AM – 7:00AM
Affected services: Not applicable
Affected systems: Banner Accounts Receivable
Description of maintenance: Install Banner Accounts Receivable 8.5.0.4 patch in production. This patch is maintenance for the Accounts Receivable module required in preparation for the General 8.8.0 upgrade later this Fall.
User impact: No user impact is anticipated
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When: 3:00AM – 7:00AM
Affected services: Not Applicable
Affected systems: Banner Student
Description of maintenance: Install Banner Student 8.8.0, 8.8.1, and 8.8.2 upgrades and 8.8.0.1, 8.8.0.2 patches in production
User impact: No user impact is anticipated
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Posted in Banner and Admin Systems, Systems