OIT Systems Maintenance, Thurs. 9/17 from 3:00AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 09/17/2015 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:

***************************************************
Update Ironport email server – bertx

When: 6:00AM – 6:55AM
Affected services: None
Affected systems: bertx.fau.edu
Description of maintenance: OIT is updating Ironport email server bertx
User impact: Possible slowdown of mail

***************************************************
Upgrade NTSHyperv01 from 2008r2 to 2012r2.

When: 3:00AM to 7:00AM
Affected services: Honors College Goldmine, MacArthur Campus admin suite file shares, LLS file shares, CES file shares, MacArthur Campus printing, Resource Mate.
Affected systems: NTSHyperv01, CES, LLSJupiter01, Kelly, Payton, Honors1, Honors4.
Description of maintenance: OIT is upgrading the host OS from 2008r2 to 2012r2. There will be 6 VMs affected by this upgrade.
User impact: Majority of file shares for MacArthur campus will be offline. Majority of network printers will be offline. Goldmine will be offline. Resource Mate will be offline.

***************************************************

Posted in Email, Systems

Update: MyFAU Maintenance

The maintenance to MyFAU has been completed and MyFAU is now accessible. Some users may experience issues logging into MyFAU if their passwords were changed after 1 am on 9/10/15. We expect these issues to be resolved in the next few hours and users should not need to change their passwords again.

Posted in Educational Technologies, Email, Systems

Immediate MyFAU Maintenance 12:00 pm 9/11/2015

MyFAU will be offline for immediate maintenance from noon until 2pm 9/11/2015. Users requiring access to Self Service may use the links in Blackboard until MyFAU access has been restored.

We will update this post regularly with updated information should this timeline change.

Posted in Educational Technologies, Email, Systems

wordpress upgraded as scheduled

Hello all,

WordPress has been upgraded as scheduled. If you see any abnormal problems, please report it to systems@fau.edu.

thanks

norman

Posted in Banner and Admin Systems, Educational Technologies, Email, Network and Telecom, Systems, Workday

OIT Systems Maintenance – Thurs. Sept. 3 from 3:00AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 08/03/2015 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:

***************************************************

When: 5:00AM – 7:00AM
Affected services: Password Expiration Scripts
Affected systems: chessboard.fau.edu
Description of maintenance: Upgrade the password expiration tool to support multiple password expiration policies.
User impact: Chessboard and the MFA enrollment application will restart when the chessboard system is updated.

***************************************************

When: 3:00AM – 7:00AM
Affected services: ODS production environment. Webfocus won’t be able to connect to the ODS database.
Affected systems: odsprod
Description of maintenance: We need to upgrade the ODS version from 8.4.1 to 8.5.1
User impact: Affected services will be unavailable during the maintenance window.

***************************************************

When: 3:00AM – 7:00AM
Affected services: Not applicable
Affected systems: Banner Accounts Receivable
Description of maintenance: Install Banner Accounts Receivable 8.5.0.4 patch in production. This patch is maintenance for the Accounts Receivable module required in preparation for the General 8.8.0 upgrade later this Fall.
User impact: No user impact is anticipated

***************************************************

When: 3:00AM – 7:00AM
Affected services: Not Applicable
Affected systems: Banner Student
Description of maintenance: Install Banner Student 8.8.0, 8.8.1, and 8.8.2 upgrades and 8.8.0.1, 8.8.0.2 patches in production
User impact: No user impact is anticipated

***************************************************

Posted in Banner and Admin Systems, Systems

OIT Systems Maintenance, Thurs. Aug 27 from 3:00AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 08/27/2015 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:

***************************************************

When: 5:00AM – 5:30AM
Affected services: OIM, Blackboard
Affected systems: boc22oimccp1.ad.fau.edu
Description of maintenance: Fix to correct classes missing from Blackboard after FAUNetID rename. Updating Blackboard OIM Connector version 1.1-SNAPSHOT
Fixes an issue with renaming accounts. Username changes must also include a change to their UserBatchUid in blackboard.
User impact: No downtime is expected for this change

***************************************************

When: 3:00AM – 7:00AM
Affected services: Not applicable
Affected systems: Banner Financial Aid
Description of maintenance: Install Banner Financial Aid 8.23.0.6 patch in production. This patch creates a critical report for the 2015/2016 Direct Loan Reconciliation process. The Financial Aid office has been waiting for this item to be released and they have requested that it be expedited into production.
User impact: No user downtime is anticipated

***************************************************

When: 3:00AM – 7:00AM
Affected services: Not applicable
Affected systems: Banner General
Description of maintenance: Install Banner General 8.7.3 upgrade in production.
This upgrade is required as a pre-requisite installation for upcoming Financial Aid and Student upgrades which are anticipated for the first week of September 2015
User impact: No user downtime is anticipated

***************************************************

Posted in Banner and Admin Systems, Educational Technologies, Systems

Blackboard experiencing slowness

We are currently experiencing slowness with Blackboard. We are working to resolve the issue as soon as possible.

We apologize for the inconvenience.

Posted in Educational Technologies, Systems

[RESOLVED] – Password Resets Issues

Password reset issue has been resolved and we are now able to reset passwords again.

OIT

=======================================-

We are currently experiencing some issues with resetting passwords. We are working to resolve the issue as soon as possible.

This only affects those that do not know the current password and must have the password reset by the OIT Help Desk.

If you know your current password and need to change it you can do so using the FAU Accounts Self-Services page (accounts.fau.edu)

We apologize for the inconvenience this may cause.

OIT

Posted in Banner and Admin Systems, Educational Technologies, Email, Network and Telecom, Systems, Uncategorized, Workday

[completed] Emergency Network Maintenance

The emergency network maintenance performed this morning has been completed.

Posted in Banner and Admin Systems, Email, Network and Telecom, Systems

Emergency Network Maintenance

OIT is beginning emergency network maintenance at this time. While the maintenance is underway, some networked services and servers on the Boca campus will be intermittently unavailable. We anticipate maintenance to be concluded before 6:20a.m.

Posted in Banner and Admin Systems, Network and Telecom, Systems