Due to the fiscal year end close, as well as our conversion to Workday, TouchNet payment processing systems will be taken offline starting June 29th ,2015 at 4:00(pm) EST. The system will then be brought back online as of July 2nd, 2015 at 8:00(am) EST.
This will cause any credit card or web-check payment attempts to fail on Marketplace Stores, uPay sites and TouchNet Ready Partner sites. As such, it may be advisable to place a notification message on your storefront or website.
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 06/25/2014 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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When: 5:00AM – 6:00AM
Affected services: MyFAU will be down during this time frame
Affected systems: MyFAU
Expected end-user impact: MyFAU will not be accessible during the downtime window.
Description of change: We will be modifying some webpages within MyFAU to update information as it regards to password changes
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When: 6:00AM – 7:00AM
Affected Services: Leap Ahead
Affected Systems: ibiweb4.fau.edu
Expected end-user impact: Leap Ahead unavailable during upgrade.
Description of change: Upgrade Leap Ahead to new version
The Single Sign On system will be upgrade Friday June 19, 2015 3am to 5am. During this time users may not be able to access services such as Banner Self Service, Network Registration Blackboard, Owl Applications, and the Help Desk.
After this morning’s SCCM update, OS deployment has stopped functioning. We are working to resolve the issue.
Thank you for your patience,
Systems
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 06/11/2014 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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When: 3:00AM to 6:00AM
Affected services: OS deployment from boc22cmsccm01 – Reporting/patching/application push from boc22cmsccm01
Affected systems: boc22cmsccm01, boc22cmsccmsql
Description of maintenance: OIT will be installing a service pack for System Center Configuration Manager
User impact: This update will not affect the general campus community. For technical staff, the OS deployment/reporting/patching/application push will be unavailable during the window
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We are currently experiencing slowness with our online helpdesk system (helpdesk.fau.edu). The vendor is working to resolve the issue as soon as possible.
We apologize for the inconvenience.
OIT
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 06/04/2015 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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When: 3:00 AM – 4:00 AM
Affected services: CAS and Shibboleth
Affected systems: cas1.fau.edu, cas2.fau.edu
Expected end-user impact: No end-user impact is expected
Description of change: OIT is applying an update to single-sign on to resolve empty student id number and login errors that were reported over the last two weeks.
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When: 3:00 AM – 7:00 AM
Affected services: Banner Financial Aid
Affected systems: Banner Financial Aid
Expected end-user impact: No end-user impact is expected
Description of change: OIT created new function to calculate period budget group that will be applied.
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When: 6:00 AM – 6:05 AM
Affected services: All systems in BOC OU
Affected systems: All systems in BOC OU
Expected end-user impact: No end-user impact is expected
Description of change: OIT will enable remote desktop on computers it manages in order for User Services to better support those systems.
The network maintenance scheduled for this morning has been completed. All network services are expected to be working normally at this time.
Blackboard maintenance has completed and all blackboard services are operational.
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 05/21/2015 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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Identity Management Password Sync
When: 3:00AM to 7:00AM
Affected services: Single-Sign On (SSO), Oracle Identity Manager, Waveset Identity Manager
Affected systems: Single-Sign On (SSO), Oracle Identity Manager, Waveset Identity Manager
Description of maintenance: We will be installing a tool to synchronize passwords from the existing identity management system to the new identity management system.
User impact: None, there is no downtime with this change
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Decommission old DNS/WINS servers
When: 3:00AM – 3:15AM
Affected services: DNS on ecswins01 and ecswins02
Affected systems: ecswins01, ecswins02
Description of maintenance: OIT will be stopping the DNS services on ecswins01 and ecswins02
User impact: No end-user impact is expected
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