[RESOLVED] – Password Resets Issues

Password reset issue has been resolved and we are now able to reset passwords again. 

OIT

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We are currently experiencing some issues with resetting passwords. We are working to resolve the issue as soon as possible.

This only affects those that do not know the current password and must have the password reset by the OIT Help Desk.

If you know your current password and need to change it you can do so using the FAU Accounts Self-Services page (accounts.fau.edu)

We apologize for the inconvenience this may cause.

OIT

Posted in Banner and Admin Systems, Educational Technologies, Email, Network and Telecom, Systems, Uncategorized, Workday

[completed] Emergency Network Maintenance

The emergency network maintenance performed this morning has been completed.

Posted in Banner and Admin Systems, Email, Network and Telecom, Systems

Emergency Network Maintenance

OIT is beginning emergency network maintenance at this time. While the maintenance is underway, some networked services and servers on the Boca campus will be intermittently unavailable. We anticipate maintenance to be concluded before 6:20a.m.

Posted in Banner and Admin Systems, Network and Telecom, Systems

COMPLETED: Echo360 System Maintenance

Echo360 has successfully upgraded to 5.4, SP7.

ESS is accessible for users and viewership of Echo360 presentations is fully functional.

 

 

Posted in Banner and Admin Systems, Educational Technologies, Network and Telecom, Systems

[Completed]Blackboard Maintenance

Blackboard maintenance has completed and all blackboard services are operational.

Posted in Educational Technologies, Systems

Help Desk Ticketing System Offline Saturday, Aug 1 between 7:00AM to 11:AM

Our help desk ticketing system will be unavailable on Saturday, Aug 1 between 7:00AM to 11:0AM due to an upgrade. During this time you will not be able to submit any help desk tickets.

OIT

Posted in Systems, Uncategorized

[Resolved] Oracle Identity Manager (OIM) Maintenance

All OIM services should be up and running.

Posted in Systems

Oracle Identity Manager (OIM) Maintenance

Data is still being moved.  Services should be accessible within the hour.

 

OIM maintenance is running longer than expected.  No ETA at this point, will update status shortly.

__________________________________

When: 3:00AM – 4:00AM
Affected services: accounts.fau.edu (Oracle Identity Manager (OIM)​)
Affected systems: ​boc22ora07, boc22oimp1, boc22oimp2
Description of maintenance: Moving storage for OIM production database (OIMP) to another aggregate in NetApp SAN.​
User impact: ​Users will not be able to reset their passwords or claim accounts during this time.

Posted in Systems

OIT Systems Maintenance, Thurs. July 30 from 3:00AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 07/30/2015 from 3:00 AM to 7:00 AM during OIT maintenance window.  In addition, the following systems will be specifically impacted:

***************************************************

When: 3:00AM – 4:00AM
Affected services: accounts.fau.edu (Oracle Identity Manager (OIM)​)
Affected systems: ​boc22ora07, boc22oimp1, boc22oimp2
Description of maintenance: Moving storage for OIM production database (OIMP) to another aggregate in NetApp SAN.​
User impact: ​Users will not be able to reset their passwords or claim accounts during this time.

***************************************************

When: 6:00AM – 6:30AM
Affected services: VIP document management system (Scanned Student and/or Faculty Records)
Affected systems: ​vip.fau.edu
Description of maintenance: OIT will upgrade the authentication server for the VIP Document Management System to comply with security requirements.
User impact: Momentary interruption of use of the vip document management system

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Posted in Systems

OIT Systems Maintenance, Thurs. July 23 from 3:00AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 07/23/2014 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:

When: 5:00AM – 5:45AM
Affected services: Blackboard
Affected systems: ​Blackboard
Description of maintenance: OIT will be updating the LiveText Building Block for Blackboard to fix an issue preventing instructors from linking their Blackboard courses with LiveText​
User impact: We do not expect any downtime unless we need to restart, though a restart should not be necessary.  If a restart is necessary the servers can be restarted individually so Blackboard would still not be down.

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When: 6:00AM – 6:15AM
Affected services:  https://assessment.fau.edu & https://devassessment.fau.edu​
Affected systems: ​ieadata & boc22mssqlfau
Description of maintenance: OIT will be moving some of IEA’s databases to a new system.​​
User impact: The following sites will be unavailable during the window:
https://assessment.fau.edu
https://devassessment.fau.edu

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Posted in Educational Technologies, Systems
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