** update: Users can now see other document classes now via a workaround, but the problem has not been fully resolved yet.
Users are currently unable to view any student records except for the ones in the FERPA document class. Systems is aware and is currently attempting to work with the vendor on the problem. ETA not available at this time.
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 11/20/2014 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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When: 3:00AM – 6:00AM
Description of maintenance: UCS firmware upgrade. OIT will be upgrading the components of several systems to resolve bugs and add support for newer hardware.
User impact: No end-user impact is expected
Affected services: No services are impacted by this maintenance
Affected systems: boc22hv[01-14], boc22esxi[01-06], ieadata, as5, bba4, ecswins01, bba3, jira, boc22adfs, boc22mssqldev1, duo, bba8, idm4p, boc22cm102srv4, boc22cm102srv10, bbredis1, ibiweb, dhcpboc1, appadmin, labcam3, bba7, printonline, idm2, eprint2, boc22reports1, boc22mssql21, fauappsrv2, ieaweb, ldapboc1, boc22spapp1, remotecon, lintalon1, XenZDC2, XenAPP-Office, coeweb, boc22nasmvi, issdev, boc22dirsync, sacs, frevvo1, cas1, ecswins02, lintalon0, comvmsql01, ls-snap, shoutcast, FileLocker1, bbm1, labcam4, boc22mssql22, exchangeca03, ls-osd, ls-matlab, bba6, boc22mssql11, labcam5, bba9, taldev02, cosweb1, boc22vcenter1, migrate365, freeze, talonx2, acsmem04, as4, bba10, boc22spwfe1, gitlab, ugapp3, yakko, labcam2, frevvot, fauwebdev, lists, acsmem01,
bba1, comvmweb01, aptitudesrv, PapercutOffice, acsmem02, XenAPP00, comvmadi01, bba11, hpc, cuttlefish, bba2, dnsboc1, boc22pcprt01dev, XenLIC, madcat1p, filelocker2, Brian Test 1, mcclient, pinky, ugapp1, boc22adfsp, boc22pcapp01, XenSF1, boc22cm102srv1, XenSF2, controller, bba5, ugapp4, XenZDC1, jobs.finaid,
ugapp5, boc22mssql12, boc22pcapp02dev, boc22barr, r25-webservice, iss, boc22aptven, boc22cm102srv9, XenAPP01, visualsvn, boc22cm102vrt101mrtg, piwik1, boc22pcapp01dev, ugapp2, XenAPP02, labcam1
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When: 5:00AM – 6:00AM
Description of maintenance: OIT will be upgrading some software on controller.fau.edu. As a result, several services will be unavailable for approximately 30 minutes.
User impact:The following services will be unavailable for approximately 1 hour: OwlCard, Collections file prep site, FAU Reimbursements, Telephone bill payment
Affected services: OwlCard, Collections file prep site, FAU Reimbursements, Telephone bill payment
Affected systems: controller.fau.edu
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When: 8:00AM – 9:00AM
Description of maintenance: Upgrade disk and shelf firmware in NetApp filers bocana01 and bocana02. It is all done while the systems are up and running. No downtime is required. I would like to do it during the day next week.
User impact: No end-user impact is expected
Affected services: None
Affected systems: NetApp filers bocana01 and bocana02
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**Update 11:53AM – We removed a defective CPU from the system and all services are back and running on the remaining CPU. These services may run slightly slower on FTL campus until we can replace the defective CPU next week.
We are experiencing a hardware issue with the system that supports Windows authentication as well as DHCP and DNS at the Fort Lauderdale campus. These services at FTL are currently being supported by other campuses and we expect no end-user impact at this time. We are working to resolve this issue and will update when we have more information.
Thank you,
Systems
PaperCut web printing is unavailable. We expect it to be available shortly.
Blackboard maintenance has completed and all blackboard services are functioning.
Blackboard maintenance has completed and all blackboard services are functioning.
Blackboard may be intermittently unavailable from 3am to 6am, Friday October 31 for system maintenance to resolve issues with the Discussion Board and the Grade Center.
Blackboard maintenance has completed and all blackboard services are functioning.
** Update 8:30AM, The Jupiter domain controller maintenance is still ongoing. All services should be available, however logins may be slower for users on the Jupiter campus. We apologize for this inconvenience.
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 10/30/2014 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
When: 3:00AM – 6:00AM
Affected services: Content Editor, Grading, Date Management, Partner Cloud, Content Editor, Grading, Date Management, Partner Cloud
Affected systems: Blackboard
Description of maintenance: OIT will be updating some of the Building Blocks: Content Editor, Grading, Date Management, Partner Cloud, Content Editor, Grading, Date Management, Partner Cloud
User impact: Tools may be unavailable during the update
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When: 3:00AM – 6:00AM
Affected services: Any services running out of the following SQL clusters may expereicne a blip in connectivity.
Affected systems: boc22mssqlfau, boc22mssqloit, boc22mssqlsp, boc22mssqllync
Description of maintenance: OIT will be applying SQL Server 2012 Service Pack 2 to clusters.
User impact: No downtime is expected but applications may experence disconnects while clusters failover.
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When: 3:00AM – 6:00AM
Affected services: AD authentication on Jupiter campus
Affected systems: jupdcfau01, jupdcirm01
Description of maintenance: OIT is updating the systems servicing user and computer account authentication for the Jupiter campus.
User impact: Logins on the Jupiter campus may be slower during the window.
10/23/2014 6:50am The Echo360 service has been restarted, and users can once again access Echo360 materials.
The tapestry cache corruption issue that demanded the restart has been resolved. Publishers can now be edited within the course level of ESS.