Blackboard may be intermittently unavailable from 3am to 6am, Friday October 31 for system maintenance to resolve issues with the Discussion Board and the Grade Center.
Blackboard Maintenance – 3am to 6am, Friday October 31, 2014
Posted in Educational Technologies, Systems
[Completed]Blackboard Maintenance
Blackboard maintenance has completed and all blackboard services are functioning.
Posted in Educational Technologies, Systems
OIT Systems Maintenance, Thurs. Oct 30 from 3:00AM to 7:00AM
** Update 8:30AM, The Jupiter domain controller maintenance is still ongoing. All services should be available, however logins may be slower for users on the Jupiter campus. We apologize for this inconvenience.
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 10/30/2014 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
When: 3:00AM – 6:00AM
Affected services: Content Editor, Grading, Date Management, Partner Cloud, Content Editor, Grading, Date Management, Partner Cloud
Affected systems: Blackboard
Description of maintenance: OIT will be updating some of the Building Blocks: Content Editor, Grading, Date Management, Partner Cloud, Content Editor, Grading, Date Management, Partner Cloud
User impact: Tools may be unavailable during the update
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When: 3:00AM – 6:00AM
Affected services: Any services running out of the following SQL clusters may expereicne a blip in connectivity.
Affected systems: boc22mssqlfau, boc22mssqloit, boc22mssqlsp, boc22mssqllync
Description of maintenance: OIT will be applying SQL Server 2012 Service Pack 2 to clusters.
User impact: No downtime is expected but applications may experence disconnects while clusters failover.
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When: 3:00AM – 6:00AM
Affected services: AD authentication on Jupiter campus
Affected systems: jupdcfau01, jupdcirm01
Description of maintenance: OIT is updating the systems servicing user and computer account authentication for the Jupiter campus.
User impact: Logins on the Jupiter campus may be slower during the window.
Posted in Educational Technologies, Systems
RESOLVED: Echo360 Service Restart
10/23/2014 6:50am The Echo360 service has been restarted, and users can once again access Echo360 materials.
The tapestry cache corruption issue that demanded the restart has been resolved. Publishers can now be edited within the course level of ESS.
[Solved]Blackboard Down
All blackboard services are up and functioning.
Posted in Educational Technologies, Systems
[RESOLVED] Password Synchronization Issues
We are currently experiencing an issue with password not synchronizing to all FAU services/systems after being reset. We are working to resolve this issue as soon as possible.
Please do not reset your password until this issue has been resolved.
We apologize for the inconvenience this may cause.
OIT
[Completed] Blackboard Maintenance
Blackboard maintenance has completed and all blackboard services are functioning.
Posted in Educational Technologies, Systems
[Complete] Identity Manager Maintenance
OIT has completed updates to the Identity Manager connection to MyFAU to correct a bug that prevents returning users from automatically receiving active directory accounts.
OIT Systems Maintenance, Thurs. Oct 16 from 3:00AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 10/16/2014 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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When: 3:00AM to 6:00AM
Affected services: Identity Manager, User account creation, Password Synchronization, MyFAU, SSO, Blackboard, Banner Self Service, All authentication Services
Affected systems: idm4p, idm1, idm2, MCSource
Description of maintenance: OIT will be upgrading the Identity Manager connection to MyFAU to correct a bug that prevents returning users from automatically receiving active directory accounts.
User impact: User passwords may not sync during this change window as the connector will be offline during the upgrade.
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When: 3:00AM to 6:00AM
Affected services: AD authentication on Jupiter campus
Affected systems: jupdcfau01 & jupdcirm01
Description of maintenance: OIT is updating the systems servicing user and computer account authentication for the Jupiter campus.
User impact: Logins on the Jupiter campus may be slower during the window
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When: 4:00AM to 6:00AM
Affected services: Blackboard
Affected systems: Blackboard
Description of maintenance: OIT will be changing the mail server blackboard uses to send emails out to the users. This is to fix an issue where a small percentage of users were getting [Suspicious Message] appended to their outbound emails.
User impact: We will be doing rolling restarts to make the config change and hope that this will not impact any users at all.
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When: 6:00AM to 6:10AM
Affected services: Exchange email
Affected systems: exchangeca[01-05] & exchangemb[01-05]
Description of maintenance: OIT will be implementing the following limitations on all FAU employee mail accounts: •Can send to 5,000 recipients per day •Can send a maximum of 30 messages per minute
User impact: No end-user impact is expected during the policy change
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When: 6:15AM to 6:50AM
Affected services: none
Affected systems: Ironport server (bertx)
Description of maintenance: OIT will upgrade the Ironport Server (bertx) from version 8.5.6-074 to 8.5.6-092 to fix a security problem
User impact: No end-user impact is expected
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When: 7:00AM to 7:10AM
Affected services: DPM (data protection manager)
Affected systems: Active Directory
Description of maintenance: OIT will link a DPM Group Policy to enable DPM client server communication.
User impact: No end-user impact is expected during the policy change
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When: 4:45PM to 5:00PM
Affected services: VIP Student Record Image Retrieval (vip.fau.edu)
Affected systems: qstarserver2.fau.edu, vip.fau.edu
Description of maintenance: The current server responsible for storing VIP images will be replaced by a newer, virtual one.
User impact: Users will not be able to retrieve images or image retrieval will be erratic during switchover.
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[Update] FAU email being blocked
October 9th 2014:
We continue to have problems delivering to MSN, Hotmail and Live email accounts. We are doing everything we can to work with these providers to remove the blocks and rate-limiting. We appreciate your patience on this matter.
October 1st 2014:
Outbound FAU email is currently blocked and rate-limited by a few ISPs. OIT is currently in contact with these ISPs to resolve the problem. We apologize for the inconvenience.
We are blocked (no delivery) by:
- MSN
- Hotmail
We are being rate-limited (slow delivery) by:
- AOL
Currently unaffected:
- Gmail
- Yahoo