After maintenance this morning, we have received reports of andi shared drives being unavailable. We are currently investigating.
OIT
[Resolved] ANDI drives experiencing intermittent failure
[RESOLVED] Issues with Single-Sign On Test (SSOT)
Update: The issue with SSOT has been resolved and services have been restored to full functionality.
We have identified a possible issue with Single-Sign On TEST (SSOT). We are actively working to identify the root cause and restore full functionality as quickly as possible. We apologize for any inconvenience this may cause.
Posted in Uncategorized, Workday
Transcripts Requests not operational
Update 01/26/26 20:24: We have identified the potential problem with all our transcript request services, and are working on resolving it. We appreciate your patience as we work through the problem.
Original Post: Our online transcript request service is currently not operational. We are currently working at solving the problem. We will provide more information as we investigate. Students will not be able to request a paper transcript, nor submit an electronic transcript request.
Posted in Uncategorized
Intermittent Wireless (Wi-Fi) issues [Resolved]
We are currently investigating intermittent Wi-Fi issues and working to resolve as soon as possible. We will update this status as we have more information.
Posted in Network and Telecom, Uncategorized
[Resolved]Telecom issue 1/5/26
We are exeperiencing a telecom issue with our line provider, local team is engaged and working to resolve.
Posted in Network and Telecom, Uncategorized
[Resolved] Single Sign-On (SSO) – Login Issues
We are currently experiencing issues with Single Sign-On (SSO) functionality. We are actively investigating the root cause and working on a solution. Refreshing your login may temporarily allow you to bypass the current issue at hand.
We will provide updates as soon as more information becomes available. Thank you for your patience as we work to restore full functionality.
[Resolved] Authentication Web Applications Banner, Spot and Others. Access Denied
We are seeing an increase in errors when logging into web applications where the user is receiving an “Access Denied” message. Users logging into Banner Self-Service, or Admin for example, will receive an Access Denied message, if they refresh they are able to login sometimes. Our Enterprise Applications team is currently reviewing our system logs to determine the cause. We will provide an update as we know more.
TeamDynamix (HelpDesk) performance issues
TeamDynamix has reported they are currently investigating reports of performance degradation. Updates will be posted as they become available.
OIT
Posted in Systems, Uncategorized
[RESOLVED]Canvas Integration Service Interruptions
Canvas is fully functional.
Several Canvas functions are currently experiencing issues. Users may experience errors accessing several parts of the Canvas LMS and its integrations (e.g., Mediasite, Lucid, Follett, etc.). Instructure is investigating to restore functionality as soon as possible. Updates will be provided on this post. For more info, visit Instructure’s status page.
[Resolved] Forms service outage
The University forms service experienced a temporary outage this morning. The service has been restored and is operating normally. If you encountered an error, please retry submitting your form or logging back into the system.
Posted in Uncategorized