On Friday, February 25, 2022, Filelocker will be no longer available.
Please use Microsoft OneDrive to share files securely.
Filelocker will be no longer available, February 25, 2022
Undergraduate Application Maintenance – 02/11/22, Friday, 7:00AM – 8:00AM
The Undergraduate Application (UG APP) will be unavailable to Faculty, Staff and Students starting Friday, February 11th at 7:00AM until 8:00AM. During this maintenance period users will not be able to load the UG APP. Students with applications in progress will be able to re-login once the maintenance is completed, and will not lose any of their application information.
Posted in Uncategorized
Mediasite upgrade
Mediasite will be upgraded to version 8 on December 18th. Mediasite may be unavailable periodically during the maintenance window (Saturday, Dec 18, 1AM-6AM). After, Mediasite Desktop Recorder will be retired. All Mediasite users must download the Mosaic application in order to use the new platform. We encourage you to check out the Instructional Technologies Blog.
SPOT evaluation issues
We are currently aware and investigating reported issues with SPOT evaluations for faculty. We will update this status once we have additional information or the issue is resolved.
We apologize for any inconvenience.
OIT
OIT Systems Maintenance, Thurs. Oct. 21 from 3:00AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 10/21/2021 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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Server Maintenance
Description of change: OIT will be moving 2 servers to different hardware.
Downtime window start 10/21/2021 3:00 AM
Downtime window end 10/21/2021 6:00 AM
Affected services: eduroam and wireless logins
Expected End-user impact: During this time, logins for eduroam and wireless will fail.
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Gitlab Maintenance
Description of change: OIT will be performing maintenance on the OIT Gitlab instance for upgrades and patches. It may become unavailable for periods during the scheduled down time.
Downtime window start 10/21/2021 5:00 AM
Downtime window end 10/21/2021 7:00 AM
Affected services: Gitlab
Expected End-user impact: Developers may not be able to connect to the Gitlab repositories during this time.
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Password Expiration Maintenance
Description of change: OIT will be performing maintenance to the Password Expiration services. This maintenance will modify the expiration exclusion group to include all users that opt-in for forced multi-factor/Duo authentication on all services.
Downtime window start 10/21/2021 6:00 AM
Downtime window end 10/21/2021 7:00 AM
Affected services: Password Expiration
Expected End-user impact: No user impact expected.
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Banner Financial Aid Maintenance
Description of change: Banner will be undergoing maintenance to upgrade the Financial Aid 8X and XE modules. The system will be unavailable during maintenance.
Downtime window start 10/21/2021 3:00 AM
Downtime window end 10/21/2021 7:00 AM
Affected services: BANNER 8X/XE Financial Aid modules
Expected End-user impact: The Banner system will be brought down during the actual installation of the new release code.
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Posted in Uncategorized
Broward Campuses printing System Offline
Printing on Broward Campuses have been restored.
Posted in Systems, Uncategorized
OwlPulse Maintenance
Owlpulse will be offline for maintenance 08/17/2021 from 8 pm until 9 pm. Users will not be able to report the COVID-19 symptoms during this time.
Posted in Systems, Uncategorized
Skillsoft Training Maintenance
The Skillsoft Training platform will be undergoing maintenance from August 9th through August 10th. During this time, training courses offered through Skillsoft will be unavailable.
Posted in Uncategorized
OIT Systems Maintenance, Thurs. July 29 from 3:00AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 07/22/2021 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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Server Maintenance
Description of change: OIT will be performing server maintenance on several core systems from 3:00a.m. until 7:00 a.m. on July 29th. During this time, access to the network registration system, Banner, Degree Auditing, Transcripts, payments, and reporting systems may be unavailableOIT will be upgrading print services on the Jupiter campus from server 2016 to server 2019.
Downtime window start: 7/29/2021 3:00 AM
Downtime window end: 7/29/2021 7:00 AM
Affected services:
Banner production
Admin Pages (Forms)
Application Navigator
Banner Access Manager
Banner self-service
Touchnet – Payments/Deposits
Workflow
uAchieve – DARS
FLVS
Transcripts
Appworx
Harvest
ODS
FAUDW Warehouse
DWPROD: OwlDone
DWPROD: FinancialAid Attendance Survey
IEAP Warehouse
WebFOCUS/ReportCaster
OIM
Account claiming
Password resets
MSOP Instance
ACH_PROD: ACH or VPAS
GBP_PROD: Mandatory Course Entry Quiz
WORKDESK_PROD: accounts.fau.edu – Accounts Self Service
CANV_EGRADES_PROD: Canvas Electronic Grading “Banner Grade Submissions” in Canvas
FAUVISITOR_PROD: Wireless network authentication for guests.
FREVVOAPI_PROD: 4P Configuration, Admissions Status, Znumber page, ssoauth.fau.edu/*, egrades.fau.edu/* (except egrades itself)
GROUPER_PROD: Group Management – grouper.fau.edu
PHONEBILL_PROD: Phonebill application pre latest system.
PWDEXPIRE_PROD: Password expiration
REG_PROD: network registration, talon.fau.edu/netreg, talon.fau.edu/networkregistrationadmin, DHCP Logger
FREVVO61_PROD: Frevvo
NEWUNDERGRAD_PROD: Undergraduate Admissions
OWLAPP_PROD: Graduate Admissions
OWLRESIDENCY_PROD: Residency Project
ONBOARDUSR: OwlDone
Expected End-user impact: The listed services will be temporarily offline while the patches are applied. Some applications may need to be restarted after the maintenance is complete.
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Server Upgrade
Description of change: OIT will be upgrading one of its infrastructure servers.
Downtime window start: 7/29/2021 3:00 AM
Downtime window end: 7/29/2021 4:00 AM
Affected services: DNS lookups on dnsnw1.fau.edu
Expected End-user impact: DNS lookups on dnsnw1.fau.edu will fail during the maintenance window.
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Server Maintenance
Description of change: OIT will be performing server maintenance on a core system from 5:00a.m. until 7:00 a.m. on July 29th. During this time, access to the Mediasite application may be unavailable
Downtime window start: 7/29/2021 5:00 AM
Downtime window end: 7/29/2021 7:00 AM
Affected services: Mediasite
Expected End-user impact: Mediasite application will be offline during the move
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OnBase Document Management System Maintenance – Wednesday, June 2, 2021
OIT is conducting a system upgrade for OnBase on Wednesday, June 2, 2021. During this time, the following services will be unavailable:
OnBase Document Management system
Website form submissions that rely on OnBase
Workflows and checklists that rely on OnBase