FAUGuest SMS verification currently unavailable. We are working to resolve the issue as soon as possible.
We apologize for any inconvenience.
OIT
[RESOLVED]FAUGuest SMS verification currently unavailable
[RESOLVED] Account Activation and FAUGuest- SMS verification Unavailable for some carriers
***** Update – 8:40pm *****
The issue with SMS has been resolved and should be working for all carriers at this time.
You are now able to opt-in for SMS verification during account activation.
SMS verification for FAUguest wireless is also available again.
We apologize for the inconvenience this may have caused during the outage.
Thank you.
OIT
********** End of update ***************
We are currently experiencing an issue with the SMS verification for AT&T, Sprint, and possibly other phone carriers.
During account activation, please opt out of this section to continue with activating your account. FAUGuest SMS verification is also unavailable.
We have contacted the vendor for support.
We apologize for the inconvenience.
OIT
Posted in Uncategorized
[RESOLVED] Sharepoint currently unavailable
****UPDATE****
The issue with SharePoint has been resolved.
*******************************************************************
Sharepoint is currently unavailable. We are currently investigating and working to resolve as soon as possible.
We apologize for any inconvenience.
OIT
Posted in Uncategorized
[RESOLVED]Possible Service degradation of Duo services
Duo Security provided the following status regarding their service:
| New Incident Status: Identified |
| We have confirmed that the network connectivity issues that one of our infrastructure provides is experiencing is causing a degradation of Duo services on some deployments. We are actively working to minimize and remove the impact to customers on affected deployments. |
We will follow the status and update when available. The status is also available here: https://status.duo.com/
OIT
Posted in Systems, Uncategorized
Do Not Open Phishing Email with subject line “Important announcement from President John Kelly”
If you received an email that appears to come from President John Kelly with subject line “Important announcement from President John Kelly” do not open and please delete this email immediately. This is a phishing email.
If you already opened the attached document contact the OIT Help Desk at 561.297.3999 for further assistance.
Sporadic networking issues may cause brief connectivity issues
Sporadic networking issues may cause brief connectivity issues. We are aware of the issue and working to resolve as soon as possible.
We apologize for any inconvenience.
OIT
Posted in Uncategorized
Issuses with Workday
We are currently experiencing issues with Workday login as well as performing some job functions within Workday.
We are currently investigating and hope to have the issue resolved shortly.
OIT
Posted in Uncategorized, Workday
OIT Upgrade and Enhancement Schedule, Dec. 21 – 30
To minimize impact to our user community, the Office of Information Technology has planned several upgrades and enhancements during the upcoming holiday break. Please see the schedule below for dates, times and impacts.
Outstanding Maintenance
Wednesday, Dec. 28 through Friday, Dec. 30; each morning from 12:01 a.m. – 6 a.m.
Network Core Maintenance; expect intermittent network outages during this time period.
Completed Maintenance
Wednesday, Dec. 21, 6 p.m., through Thursday, Dec. 22, 6 a.m. Datacenter Power Upgrades [Completed]
Monday, Dec. 26, 1 a.m. – 6 a.m: Network Core Maintenance [Completed]
Monday, Dec. 26, 6 p.m. through Tuesday, Dec. 27, 6 a.m: Banner Patches and Upgrades [Completed]
Echo360 Emergency Maintainence Notice
The Echo360 Systems Server will be unavailable from 9:15AM – 11:00 AM to undergo maintenance.
Thank you for your patience and cooperation.
Posted in Uncategorized
[RESOLVED] Helpdesk ticketing system intermittently unavailable
***** The issues with the helpdesk ticketing system have been resolved. *******
———————————————————————————————–
We are currently experiencing intermittent issues with accessing TeamDynamix, the help desk ticketing system. You may receive a Service Unavailable error. We have contacted the vendor and will update this status as we receive more information.
We apologize for any inconvenience.
OIT
Posted in Uncategorized