Single Sign on services to Office 365 and some College of Business sites are currently unavailable. We are working to resolve the issue.
We apologize for any inconvenience.
OIT
[RESOLVED] – TouchNet (Bill Payment) Maintenance, Wed. June 20 from 3:00AM to 7:00AM
Wednesday, July 20 – TouchNet has completed this maintenance cycle. All payment applications are back online and available for regular business use.
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The TouchNet payment processing system will be undergoing maintenance; from 3:00(am) to 7:00(am) –EST, on Wednesday 7/20/2016.
This will affect student payment services (Bill+Payment), as well as all Marketplace stores, uPay sites and TouchNet ready partner applications.
Posted in Banner and Admin Systems, Uncategorized
[RESOLVED]FAU’s Online Payment System is currently unavailable
FAU’s Online Payment System is currently unavailable due to maintenance. System is expected to go back online the morning of 6/23/2016
All Electronic Payments and Refunds will be disabled during this time.
Posted in Uncategorized
[RESOLVED] – Issues with Office365 applications (Email, Skype for Business, SharePoint)
We are currently experiencing some connectivity issues with Office365 applications, such as email, Skype for Business, and SharePoint. We are investigating the issue and have contacted Microsoft for assistance in order to resolve the issue as soon as possible.
We apologize for the inconvenience.
OIT
High Performance Computer Cluster Services Restored
The power outage has been resolved on the Jupiter campus, High Performance Computing Cluster is available again.
Posted in Uncategorized
Issues with Duo- Multi-factor Authentication
We have had a few reports of issues with Duo multi-factor authentication. We are currently investigating. If you experience an issue, please close your browser and try again. If you continue with an issue please contact the helpdesk at 561-297-3999 for assistance.
OIT
ALERT – Google Phishing Email
Please be advised that a Phishing email has been identified.
The subject line of this message is Emergency Email! and the message states: “To Avoid Closure Of Your Email, Click Or Copy This Link:[google drive link]” – Please DO NOT click this message as it is not sent from OIT or FAU and by clicking the link your account will become compromised.
Google has suspended any user who has clicked the link. To enable your account, you must reset your Owlapps password. We recommend that you reset both your Owlapps and FAUNet ID passwords to avoid any future issues.
If you need assistance, please contact the OIT Help Desk at 561.297.3999
OIT
[RESOLVED]Intermittent Single Sign on errors
Some users may experience an issue when trying to log into certain services such as workday and teamdynamix. We are currently investigating and will update the status as soon as possible.
We apologize for any inconvenience.
OIT
[RESOLVED]Currently experiencing password synchronization issues
We are currently experiencing an issue with password changes synchronizing and are further investigating. Please hold off from changing your password at this time.
We apologize for any inconvenience.
OIT
Posted in Uncategorized
[RESOLVED]Helpdesk ticketing system currently unavailable
TeamDynamix helpdesk ticketing system is currently unavailable. We have contacted the vendor and will update as soon as possible.
We apologize for any inconvenience.
Posted in Uncategorized