Echo Center playback issues have resolved.

Thank you again for your patience and cooperation.

There is currently an issue affecting student enrollment in Blackboard. We are currently working to correct the issue. We expect the issue to be resolved this afternoon.

Echo Systems Server has been successfully updated to 5.5, SP2.

The vendor has reported that this issue is resolved:

Beginning at approximately 10:08 AM EST today, our software began experiencing performance degradation. Service was restored to normal at 11:20 AM EST. We disabled some automated email alerts for a time, and those alerts were re-enabled at 11:55 AM EST.

All of our services are fully restored to normal. We have discovered the root cause and are taking active steps to ensure this problem does not recur in the future.

We thank you again for your patience and apologize for the inconvenience.

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Beginning at approximately 10:08 AM EST today, our software began experiencing performance degradation. Service was restored to normal at 11:20 AM EST.

We are still investigating this problem, but we have narrowed it down to our automated email alerts service. We have disabled automated alerts (such as “Ticket Closed” alerts) until we are confident we have isolated and corrected the issue, at which point you will receive another email notification indicating we have resolved the problem.

Thank you again for your patience as our team works to resolve this issue as quickly as possible.

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The help desk ticketing system posted the following:

Beginning at approximately 10:08 AM EST today, our software began experiencing performance degradation. We have identified that it is a problem within our infrastructure. Our engineering team is currently troubleshooting the issue. We will provide updates every hour until the problem is resolved. You should expect the next update at 12:00 PM EST. Thank you for your patience as we work to resolve this as quickly as possible.

We apologize for any inconvenience and will keep you updated.

OIT

OIT will install the latest update for Blackboard. During this time, Blackboard will be unavailable.

Workday Production – Weekly Service Update and Maintenance downtime this Sat 12-5 from 2am – 6am

FAU Workday production system will be down this coming Saturday, December 5th from 2am est to 6am  est in order to do the Weekly Service Update and Maintenance.  During this time, you will not be available to log into the FAU Workday site or Workday Mobile app.

Also:

The other non Production FAU Workday tenants will be down for their normal Friday Weekly service updates and Maintenance – Down from at 9pm est on Friday, Decembe4th through 9am est on Saturday, December 5th includes these tenants – Sandbox and Sandbox Preview.

Workday Production – Available Maintenance complete

FAU Workday production system is available.   The Weekly Service Update Maintenance has completed (9 am). All services for Workday are working.

Also:

The other non Production FAU Workday tenants will be available around 9am (or sooner) on Sunday November 15th due to special maintenance this weekend.  This includes these tenants – Sandbox and Sandbox Preview.

Workday Production – Weekly Service Update and Maintenance downtime this Sat 11-14 from 2am – 6am

FAU Workday production system will be down this coming Saturday, November 14th from 2am est to 6am  est in order to do the Weekly Service Update and Maintenance.  During this time, you will not be available to log into the FAU Workday site or Workday Mobile app.

Also:

The other non Production FAU Workday tenants will be down for their normal Friday Weekly service updates and Special Maintenance – Down from at 9pm est on Friday, November 13th through 9am est on Sunday, November 15th includes these tenants – Sandbox and Sandbox Preview.