FileLocker may be intermittently unavailable. We are looking to resolve the issue as soon as possible.
[RESOLVED] Password Changes are not working correctly
** The issue has been resolved. Please contact the Help Desk if you continue having issues. **
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Password changes are currently not working. Please hold off from changing your password at this time. We are working to resolve the issue as soon as possible.
We apologize for the inconvenience.
OIT
OIT Systems Maintenance, Thurs. April 9 from 3:00AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 04/09/2015 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
Upgrade Identity Manager to Google Applications Connection
When: 3:00AM to 6:00AM
Affected services: Identity Manager, Google Applications
Affected systems: idm1, idm2, idm4p
Description of maintenance: OIT will be upgrading the connection between Google Applications and Identity Manager
User impact: User accounts and password synchronizations will be delayed during the maintenance window.
Posted in Systems, Uncategorized
[COMPLETED] FAU’s Online Payment System (TouchNet) – Unavailable Friday, April 3 from 6:00am to 10:00am
FAU’s Online payment systems (TouchNet) will be unavailable on Friday, April 3 from 6:00am until 10:00am.
***All Electronic Payments and Refunds will be disabled during this time ***
WebFOCUS unavailable today from 9:30am to 10:00am
OIT needs to install an important emergency security patch this morning to the WebFOCUS server. WebFOCUS and Leap Ahead will be unavailable during this time from 9:30am to 10:00am. Thank you for your patience.
Posted in Banner and Admin Systems, Uncategorized
“My Foto” Phishing Email – DO NOT open
If you receive a message with the subject line: “My Foto”, please DO NOT open this message.
We are taking the necessary steps to prevent this message from propagating to the university community further.
We apologize for any inconvenience this may have caused you. We will also take the necessary steps to clean up any infected system.
Office of Information Technology
Posted in Email, Uncategorized
ePrint now available
The ePrint upgrade to version 4.4.1 has been successfully completed and now available for access.
Posted in Uncategorized
NetApp storage filer Upgrade, Tuesday Mar 3, 2015
The Office of Information Technology will be upgrading NetApp storage filers tomorrow between 6 a.m. and 7 a.m. Applications may see a 30 second pause while the filer fails over to its partner.
[RESOLVED] Single-Sign On Issues
We are currently experiencing issues with Single-Sign On (SSO). This impacts all services that are using single-sign on – Blackboard, Self-Service, Gmail, Help Desk, Network Registration, and more. We are working on resolving the issue and will update as we know more.
We apologize for the inconvenience.
OIT