**Resolved** 10:21am

The redirect and SSO is working now.

**End update**

**Update** 9:02am

The redirect is now working as intended; however, we are now experiencing an issue with single-sign on (SSO) for the help desk system. We are working on resolving the problem as soon as possible.

**End update**

We are working on resolving the issue of the redirect to the new help desk system. If you need technical assistance, please call 561.297.3999 OIT Sent from my iPhone

The maintenance to the single sign on system has been completed users will now be able to login to FAMIS using SSO.

Issue message from the vendor: OmniUpdate and our OU Campus servers are currently being hit with a DDOS attack. We are working with our ISP to resolve this as soon as possible.

Solution message from vendor: Access to OU Campus servers has been restored. We are waiting on a report from our ISP on the specifics of the outage that occurred with our ISP from 7:30AM this morning until 9:15AM (PST).

Final Update from vendor ISP:

• The outage this morning was not caused by what was preliminarily thought to be a DDoS attack on our ISP.
• Preliminary reports point to edge routers at a number of large ISPs globally, running out of TCAM memory to store IPv4 routing tables. Many of these routers can store a max of 512K routes, and that cap was exceeded today. Broad Internet outages have been reported in a number of countries.
•  http://ocn.omniupdate.com/forum/topics/isp-outage-on-august-12-2014

The migration of fauandi1/fauandi2 has been completed. All network shares (including home directories) should now be operational. If you experience any issues accessing your mapped network drives please try logging off of your computer and then back on.

Thank you!

Systems

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 07/03/2014 from 3:00 AM to 7:00 AM during OIT maintenance window.  In addition, the following systems will be specifically impacted:

***************************************************

When: 4:00 – 7:00AM
Affected services: DHCP, DNS, and LDAP for the Jupiter and HBOI campuses. Off-site VM replication for facilities. File, print, and digital signage services for the Jupiter and HBOI campuses. Internet printing via Printonline for the Jupiter and HBOI campuses. CRM software for the Honors College. Services for the computer labs including DFS, software licensing, and Deep Freeze.
Affected systems: VMJUP, JUP17HV01, NTSHyperv01, NTSHyperv02, Facilities VMWare host, Young, Aikman, Griese, Fouts, Starr, Marino, Payton, Kelly, CES, LLSJupiter01, Elway, Unitas, and Honors4.
Description of maintenance: ​Replacing 3 8-outlet PDUs in the systems rack in Jupiter with 2 24-outlet metered PDUs. Consolitating all rack-mount servers to this rack.
User impact: ​Users on the Jupiter and HBOI campuses may have difficulty obtaining a DHCP address during the downtime. Users without alternate DNS settings pointing to Boca DNS servers will not be able to resolve names. Netreg for both campuses will be down. File and print services for the Jupiter campus will be down. The Digital signage backend for FWi will be down. CRM software for the Honors College will be unavailable during downtime. VM replication for facilities will be unavailable during downtime. Jupiter campus computer labs will be unavailable during downtime.

***************************************************

When: 5:00 – 7:00AM
Affected services: We do not expect any services to go down, but they might run a little slower.
Affected systems: bocana01 and bocana02
Description of maintenance: ​Perform the software update on bocana02, terminate CIFS, failover bocana02 to bocana01, reboot bocana02 and then fail it back.  Do the same for bocana01.
User impact: We do not expect any end user impact, but the applications/services could see a few second pause in traffic.  Some CIFS shares will be unavailable for a very short time.  The CIFS shares on these filers are: DIVOFRESEARCH, GRADCOLLEGE, MediaStore, medicine, mwtalbkup, nacs1, nadce1, SACS, stshub, stslabs, USSTORE, and USTRANSFER.

***************************************************

OIT is upgrading the BARR print server this morning. Print jobs that are run from the mainframe in Tallahassee will not print during the upgrade process. Once the upgrade is complete any print jobs submitted during the upgrade window will continue printing.

Blackboard Maintenance has been completed.