Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 07/03/2014 from 3:00 AM to 7:00 AM during OIT maintenance window.  In addition, the following systems will be specifically impacted:

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When: 4:00 – 7:00AM
Affected services: DHCP, DNS, and LDAP for the Jupiter and HBOI campuses. Off-site VM replication for facilities. File, print, and digital signage services for the Jupiter and HBOI campuses. Internet printing via Printonline for the Jupiter and HBOI campuses. CRM software for the Honors College. Services for the computer labs including DFS, software licensing, and Deep Freeze.
Affected systems: VMJUP, JUP17HV01, NTSHyperv01, NTSHyperv02, Facilities VMWare host, Young, Aikman, Griese, Fouts, Starr, Marino, Payton, Kelly, CES, LLSJupiter01, Elway, Unitas, and Honors4.
Description of maintenance: ​Replacing 3 8-outlet PDUs in the systems rack in Jupiter with 2 24-outlet metered PDUs. Consolitating all rack-mount servers to this rack.
User impact: ​Users on the Jupiter and HBOI campuses may have difficulty obtaining a DHCP address during the downtime. Users without alternate DNS settings pointing to Boca DNS servers will not be able to resolve names. Netreg for both campuses will be down. File and print services for the Jupiter campus will be down. The Digital signage backend for FWi will be down. CRM software for the Honors College will be unavailable during downtime. VM replication for facilities will be unavailable during downtime. Jupiter campus computer labs will be unavailable during downtime.

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When: 5:00 – 7:00AM
Affected services: We do not expect any services to go down, but they might run a little slower.
Affected systems: bocana01 and bocana02
Description of maintenance: ​Perform the software update on bocana02, terminate CIFS, failover bocana02 to bocana01, reboot bocana02 and then fail it back.  Do the same for bocana01.
User impact: We do not expect any end user impact, but the applications/services could see a few second pause in traffic.  Some CIFS shares will be unavailable for a very short time.  The CIFS shares on these filers are: DIVOFRESEARCH, GRADCOLLEGE, MediaStore, medicine, mwtalbkup, nacs1, nadce1, SACS, stshub, stslabs, USSTORE, and USTRANSFER.

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OIT is upgrading the BARR print server this morning. Print jobs that are run from the mainframe in Tallahassee will not print during the upgrade process. Once the upgrade is complete any print jobs submitted during the upgrade window will continue printing.

Blackboard Maintenance has been completed.

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 06/05/2014 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:

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When: 3:00AM – 4:00AM
Affected services: Blackboard
Affected systems: Blackboard
Description of maintenance: OIT is updating several Building Blocks including ​Item Analysis, Assignments, Cengage MindLinks, Software Updates, Cloud Profiles, Social Profiles. These tools may be unavailable during the update, and may not function properly before a system restart which is why this is being coordinated to be done just prior to Oracle update which will require a restart anyway.​
User impact: Blackboard will be unavailable during maintenance window.
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When: 4:00AM – 6:00AM
Affected services: Blackboard production
Affected systems: bbloracle​
Description of maintenance: OIT will upgrade Oracle from 11.2.0.2 to 11.2.0.4 and install April 2014 PSU for Blackboard production database.
User impact: Blackboard will be unavailable during maintenance window.

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When: 5:00AM – 6:00AM
Affected services: Identity Manager, Password Sync​
Affected systems: ​idm1, idm2, idm4p
Description of maintenance: Enable TeamDyanamix Connector in Identity Manager​
User impact: No downtime is expected.
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When: 4:00AM – 5:00AM
Affected services: DHCP
Affected systems: iDRAC controllers
Description of maintenance: OIT will perform an upgrade of the iDRAC controllers in the Jupiter and HBOI network support systems host servers.
User impact: Ability to obtain a DHCP address on the Jupiter and HBOI campuses may be impacted during the downtime window. Computers that resolve to the DNS VMs on those two systems will have to rely on their secondary DNS during the upgrade.

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When: 3:00AM – 6:30AM
Affected services: DNS, DHCP, and Windows Authentication
Affected systems: All VMs on ​hvdav01
Description of maintenance: OIT is updating the systems servicing DNS, DHCP and Windows Authentication for the Davie campus.
User impact: DNS and DHCP will be unavailable from 3:00 – 4:00AM and Windows Authentication from Davie will be unavailable from 3 – 6:30AM. Davie users should be able to resolve DNS via their secondary DNS servers. DHCP leases expiring or new DHCP requests will be unavailable from 3:00AM – 4:00AM. Windows Authentication requests should be serviced by off campus Domain Controllers.

Starting Monday 6/2/14 The OIT Networking Department will be upgrading the network equipment in building 80 the Student Support Services Facility building.
The work will be performed between the hours of 4:00 am to 7:00 am daily until all network interface ports have been moved to the new equipment.
All work will be completed by Friday 6/20/14.

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 05/29/2014 from 3:00 AM to 7:00 AM during OIT maintenance window.  In addition, the following systems will be specifically impacted:

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When: 12:01 – 1:00AM
Affected services: ePrint
Affected systems: ePrint
Description of maintenance: eprint will upgraded to version 4.3.1.
User impact: eprint will be unavailable during this time.

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Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 05/22/2014 from 3:00 AM to 7:00 AM during OIT maintenance window.  In addition, the following systems will be specifically impacted:

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When: 4:00AM – 5:00AM
Affected services: Alerts Portal, Assessment Database, BBD, Banner SSO NW, Banner Self Service, Banner Test INB, Blackboard, Blackwind, Brain, Cloud.hpc.fau.edu, CoM Dev – Ubuntu Instance, College of Medicine – DEVBOX, ECollege, EZproxy, Electronic Signature System, Engineering Card Access, FAU Help Desk, FAU Software Licensing, Faculty Profiles, Fair, FileLocker, Google Test Apps, Grade Manager, Graduation Rates, Graduation Rates Warning System, IIS, IIS VideoTech, IIS broadcast1, IIS video0p, ISS SUNAPSIS, Instructional Technologies Notify Tool, Internet Native Banner, LuminisSSO, Madcat, Major Knowledge, MyFAU SSO, Network Registration Back End, NetworkRegistrationTest, OARS, OWLApp, Omni Update, Owl Apps, OwlAppT, OwlAppt Admin HTTPS, Parature, PhoneBill, PhoneBill 2.0, Picklebox, Precursor, PrivateEye, SACS, Services, Student Perception of Teaching (SPOT), Sympa, Talon, Talon NRA, TechFee, Undergraduate Application, Vendor Payment, WordPress, Workday Login, Xitracs, eBallot, ePrint, http://dyndev.fau.edu/, http://dynlocal.fau.edu/, http://s220n90.fau.edu/**, https://devtechfee.fau.edu/**, https://dyndev.fau.edu/, https://secure2.fau.edu/, inCommon, madcat1p, madcat1p 8090, madcat1p 8190, s97n171, xitracstest
Affected systems: CAS
Description of maintenance: FAU’s web base authentication system will be upgraded to provide additional security features such as Two Factor Authentication, improved user session termination and improved reliability. In addition all expired user passwords will be extended between 30 to 180 days. This will allow users time to respond to the password expiration warnings before they are force to change their password.
User impact: Users may need to refresh their browsers and possibly clear their browser cache. Users will see a new user interface with improved navigation. Users with expired passwords will have their password expiration extended between 30 and 180 days.

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When: 3:00AM – 6:00AM
Affected services: Travel, ERLR, Workflow
Affected systems: Banner
Description of maintenance: OIT will be converting the Travel, ERLR and Workflow Banner services to work over SSL.
User impact: Users may be unable to connect to Travel, ERLR or Workflow during this time. All requests made to these services after the maintenance will be forced to connect over https.

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When: 5:00AM – 7:00AM
Affected services: MyFAU
Affected systems: MyFAU
Description of maintenance: MyFAU will be offline in order to peform some general maintenance.
User impact: End users will not be able to access MyFAU during this time.

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When: 5:00AM – 5:30AM
Affected services: SCCM
Affected systems:  SCCM
Description of maintenance: OIT is applying an update to the client management system (SCCM) in an attempt to resolve some issues on specific servers.
User impact: The SCCM console and SCCM OS deployments will be unavailable during the window.

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When: 8:30AM
Affected services: Self-Service
Affected systems: Self-Service
Description of maintenance: Minor changes to FAU self-service needs to be deployed in Production.  These changes only affect the look of self-service mainly the size of the submit buttons.
User impact: No user impact is expected.

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We are currently experiencing some problems with Self-Service login page and are working on resolving the issue.

We apologize for the inconvenience this may cause.

OIT