Banner (Self Service and INB) was unavailable from 5:00 am to 7:30 am.

• SAFARI AND FIREFOX USERS in Blackboard: It has been reported that with the Safari browser and versions of Firefox prior to 3.5 users are having problems downloading files. This issue was resolved.
• We will be performing emergency Systems Diagnostics on the F5/BIG-IP from 5:00am to 7:00am. This will cause intermittent interruptions in service to the following Applications:
  • BlackBoard
  • Banner (Self Service and INB)
  • MyFAU
  • IDM (Single Username/Password)

  We apologize for any inconvenience that this may cause our users.

Network upgrades to cause a five-hour service outage in the Student Housing Services Building and the Housing Assistants’ Building on the Boca Raton campus: On Thursday, March 25, from 5 to 10 p.m., IRM will upgrade the networking infrastructure in the Student Housing Services Building (#46) on the Boca Raton campus. Extended periods of inaccessibility to network services in both the Student Housing Services Building and the Housing Assistants’ Building (#18) will be experienced during the time frame outlined above. Telephone service will not be affected.

Please report any problems through normal channels. If your building consultant is not available, call CSI Support Services at 561-297-6235 during and/or after normal business hours, as we wish to keep end user inconvenience to a minimum.

This message has been distributed on behalf of the department of Communication Services Infrastructure.