OIT Systems Maintenance, Tuesday, July 30 from 7:00 PM to 10:00 PM

Posted on July 30, 2013 at 10:39 am by glen

The Office of Information Technology will be performing routine systems maintenance on Tuesday, 07/30/2013 from 7:00 PM to 10:00 PM. The following systems will be specifically impacted:

When: 07/30/2013, 7:00pm to 10:00pm
Affected Services: Banner test and development, IDM test and development, Report Caster test, Blackboard test and development, Luminis test, Middleware test instance.
Affected Systems: banoradev, modena, bbloraclealt, boc22ora02, boc22ora04.
Reason: Quarterly Oracle database patch set updates and host patch installations
User Impact: Services listed may be temporarily unavailable during the window.

Posted in Banner and Admin Systems, Educational Technologies, Email, Network and Telecom, Systems

Completed – Firewall maintenance, Saturday July 27 from 5:00 AM to 7:00 AM

Posted on July 27, 2013 at 6:18 am by IRM Operator

The network and firewall maintenance has been completed.

Thank you

Posted in Educational Technologies, Systems

Correction Notice: Notice of (current) Status of Appointment and Payroll Remittance Advice

Posted on July 26, 2013 at 6:52 pm by mariajohnson

University Community,

An upgrade to the email virus scanning software caused [WARNING: MESSAGE ENCRYPTED] to be prepended to the subject of emails containing password protected attachments. We have confirmed that this notice was prepended to the following messages:

Notice of (current) Status of Appointment

Payroll Remittance Advice

These emails and the associated attachments are safe to open. This warning has been disabled for future messages. We apologize for any confusion this may have caused.

Office of Information Technology.

The authenticity of this message can be validated at the OIT websites under status updates.

Posted in Network and Telecom

Firewall maintenance, Saturday July 27 from 5:00 AM to 7:00 AM

Posted on July 26, 2013 at 12:46 pm by IRM Operator

Please be advised that a modification to the Internet firewall must be made between 5:00 am and 7:00 am on Saturday July 27, 2013. This change will cause intermittent interruptions to the Internet across all FAU campus locations between 5:00 am and 7:00 am.

If you experience network difficulties after the times outlined above, please contact the FAU help desk at https://helpdesk.fau.edu or 561-297-3999 for immediate assistance.

Thank you

Posted in Uncategorized

Completed Network Maintenence Bldg 86 (College of Business) 7/22 to 7/26

Posted on July 26, 2013 at 7:50 am by jball

Work Completed. Starting Monday 7/22 Networking Department will be upgrading the network equipment in building 86 room 216 the College of Business building. The work will be done from 4:00am to 7:00am daily until all interface ports have been moved to the new equipment. All work will be completed by Friday 7/26. This work only affects the rooms on the 1st and 2nd floors. The Trading room 101 and 101A will not be affected by this work.

Posted in Uncategorized

Completed – Network services should be restored in the next 30 minutes.

Posted on July 25, 2013 at 11:01 am by ysandova

Network services should be restored in the next 30 minutes. We will announce once the services have been fully restored.

Posted in Network and Telecom

Banner production unavailable during Fiscal Year End Roll Phase II

Posted on July 25, 2013 at 8:45 am by amatheso

Banner production FAUP will be unavailable from 4:00 am to 12:00 pm Friday 2 Aug 2013 in order to complete Phase II of the fiscal year end roll process.

Posted in Network and Telecom

Resolved – Wireless Network and Wired Network connectivity issues

Posted on July 25, 2013 at 7:57 am by mariajohnson

Some users may experience difficulty connecting to the wired and wireless networks this morning. We are investigating the problem and will update this post regularly.

Posted in Systems

Resolved – Telecom VoIP phones

Posted on July 24, 2013 at 10:31 am by jbagdonas

We are currently experiencing issues with VoIP phones on the Boca campus and dialing our peer campus extensions from Boca. We are working to resolve the issue

Posted in Uncategorized

Resolved – FAU’s Internet unavailable

Posted on July 24, 2013 at 8:17 am by mariajohnson

1:40 pm – FAU’s connection to the Internet is still intermittent. We are investigating and will update this post every 60 minutes.
12:50 pm – FAU’s connection to the Internet is still intermittent. We are investigating and will update this post every 30 minutes.
9:30 am – FAU’s connection to the Internet is still unavailable. We are investigating and will update this post every 30 minutes.
8:50 am – FAU’s connection to the Internet is still unavailable. We are investigating and will update this post every 30 minutes.
8:20 am – FAU’s connection to the Internet is currently unavailable. We are investigating and will update this post every 30 minutes.

Posted in Educational Technologies, Email