OIT Systems Maintenance, Thursday, Feb 7, 2013 from 3:00 AM to 7:00 AM

Posted on February 6, 2013 at 11:14 am by wballard

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 01/7/2012 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:

When: 3:00 AM – 7:00 AM
Affected services: Banner INB & SSB
Affected systems: Banner FAUP
Description of maintenance: The following updates will be installed in Banner production: Attendance Tracking 9.0.0 upgrade + patch, Course Catalogue/Class Schedule 9.0.0/9.0.1 upgrades, Faculty Grade Entry 9.0.0/9.0.1 upgrades, DBEU – Database Extension Utility, HR/Payroll 8.8.1.5, 8.8.1.6 & 8.8.1.7 patches, Employee Self-Service 8.8.1.2 patch, Finance 8.8.0.4 patch
User impact: Users will not be able to log into Banner INB or SSB.

Posted in Banner and Admin Systems

Banner maintenance Thursday morning

Posted on February 6, 2013 at 9:45 am by dgarlan3

Banner production (FAUP) maintenance including Banner XE installations, the Database Extension Utility, module updates and patches is scheduled for this Thursday (2/7/2013) morning from 3:00am to 7:00am. The following production systems will be unavailable during this time: Banner (INB & SSB), AppWorx & ePrint.

Posted in Banner and Admin Systems, Systems

[Resolved] Service Interuption

Posted on February 5, 2013 at 12:10 pm by mariajohnson

All services are now online. Please report any continued issues to http://helpdesk.fau.edu/

Thank you

OIT

Posted in Uncategorized

Service Interuption

Posted on February 5, 2013 at 10:18 am by mariajohnson

DNS, Network Registration, Blackboard, LDAP, PrivateEye, Graduate Admissions, DartBoard, and Xitracs (SACS) are experiencing a service interruption We will update this post shortly with more information.

Posted in Uncategorized

Voicemail Xpressions Issue Resolved

Posted on February 1, 2013 at 7:43 pm by jbagdonas

Telecom has resolved the issue with Xpressions/Voicemail.

Posted in Uncategorized

Intermittent Blackboard Grade Center issues

Posted on February 1, 2013 at 5:42 pm by mariajohnson

Some instructors are experiencing errors when attempting to access the Grade Center in their course. We are currently working with Blackboard to resolve this issue. For details on how to resolve the problem please visit the Known Issues Module within Blackboard.

Posted in Network and Telecom

Voicemail Xpressions Issue

Posted on February 1, 2013 at 3:22 pm by jbagdonas

Telecom is currently experiencing and issue with Xpressions/Voicemail. We are working on the issue and there is no eta at this time

Posted in Uncategorized

[Resolved] SafeAssign Unavailable

Posted on January 31, 2013 at 5:17 pm by klee26

SafeAssign is currently unavailable. Blackboard is working to correct the problem.

Posted in Uncategorized

[Complete with exceptions] MSSQL Server maintenance

Posted on January 31, 2013 at 6:38 am by dgarlan3

Hardware upgrades have been completed and mssql2 and all MSSQL services are operational on mssql2. Issues arose when upgrading the hardware on mssql1 and we are working to resolve these as soon as possible.

Thank you,

Systems

Posted in Uncategorized

[Complete] Exchange maintenance

Posted on January 31, 2013 at 6:35 am by dgarlan3

Exchange maintenance has been completed and all Exchange services are operational. If you experience any issues please report them to the help desk.

Thank you,

Systems

Posted in Systems