Network Maintenance

Network maintenance affecting Banner is scheduled for: Saturday 12/15/2012 1:00am – 6:00am Communication between Banner and its third party components (i.e., AppWorx, ePrint, WebFocus, etc.) will also be affected.

Posted in Uncategorized

VPN Connectivity Issues Resolved

The on-campus connectivity issues with VPN have been resolved. Users may have issues connecting from certain Internet Service Providers until later this afternoon as the necessary changes are still propagating across the internet.

 

 

Posted in Banner and Admin Systems, Educational Technologies, Systems

Resolved – Intermittent Email Issues

We are currently working on resolving this issue. We apologize for the inconvenience.

Posted in Systems

VPN network segment not working properly

Network communication between the VPN network and the internal FAU network is not working properly. We are working to resolve the issue as soon as possible.

Thank you

Posted in Educational Technologies, Systems

Update – Early Morning Network Maintenance Monday December 10th through Tuesday December 18th

The network maintenance for Friday, December 14, 2012 has been completed. Maintenance will resume on Saturday, December 15 at 1:00 am.

Thank you

Posted in Banner and Admin Systems

Resolved – Help Desk Phone Unavailable

We are still experiencing issues with the Help Desk main line, 561-297-3999. If you require assistance please submit a ticket through www.fau.edu/helpdesk.

Posted in Uncategorized

MyFAU will be unavailable from 11:30am until noon today 12/13

MyFAU will be unavailable from 11:30 a.m. until noon today for emergency maintenance to fix some lingering issues. Please save all your work and log off before 11:30 a.m. The system should be back up by noon. We regret any inconvenience this may cause.

Posted in Systems

Email in some locations (Resolved) and Help Desk Phone (Resolved)

We are having intermittent issues with email in some locations and the Help Desk main phone line is currently unavailable. We are working to resolve this issues as soon as possible. We apologize for the inconvenience.

Posted in Systems

Update – Early Morning Network Maintenance Monday December 10th through Tuesday December 18th

The network maintenance for Thursday, December 13, 2012 has been completed. Maintenance will resume on Friday, December 14 at 1:00 am.

Thank you

Posted in Uncategorized

RESOLVED – Owl Apps password page in MyFAU is inaccessible

We are currently experiencing some problems with the Owl Apps password page in MyFAU. A runtime error message will appear on the page.

We are working to resolve the issue and we apologize for the inconvenience.

OIT

Posted in Uncategorized