OmniUpdate is having publishing errors due to the lockdown of the 131.91.128.0/22 and 131.91.96.0/22 networks. Any publishing to the live (www.fau.edu/www.fau.com) and development (omniupdate.fau.edu) sites is currently unavailable. We apologize for the inconvenience.

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 08/09/2012 from 3:00 AM to 7:00 AM during OIT maintenance window.  In addition, the following systems will be specifically impacted:

When: 12:00AM – 7:30AM
Affected services: Blackboard
Affected systems: Blackboard
Description of maintenance: The goal of this upgrade is to install the latest Blackboard service pack.  This includes several security improvements as well as the addition of new features and enhancements to blackboard.
User impact: Users will be unable to access the systems and services listed above. Grades will not be able to be submitted via the egrades building block during Thursday August 9th.

When: 4:30-6:00 AM
Affected services: EMS
Affected systems: sql05vs, fauweb1
Description: EMS has released monthly patches for EMS, VirtualEMS, and MasterCalender, apps and databases. Also the Plan a meeting web service will be installed on fauweb1 in the EMS site.
User Impact: EMS will be online, but some user sessions may be interrupted during service restarts.

When: 5:30AM – 6:00AM
Affected services: DHCP (Village Apartments, IRT/Algonquin, Heritage Park Towers, Glades Park Tower, Nursing)
Affected systems: Middleware DHCP Servers
Description of maintenance: The goal of this change is to add new IP address ranges to the existing DHCPD configuration on Middleware DHCP servers. The old IP address ranges (131.91.x.x) and the new IP address ranges (10.x.x.x) will coexist on the same network/VLAN.
User impact: Users who attempt to receive a new lease during the 5-second DHCPD restart window will not receive a lease. Otherwise no user impact is expected.

When: 5:00AM – 6:00AM
Affected services: Firewall
Affected systems: Firewall
Description of maintenance: OIT will adopt a default-deny policy for incoming connections on the unprotected networks prior to the fall semester in an effort to comply with State or Florida Audit Findings.
User impact: No end-user impact is expected.

The Office of Information Technology is continuing the process of upgrading existing University antivirus software, in buildings (11, 31, and 38), from Symantec Endpoint Protection to Microsoft System Center 2012 Endpoint Protection.  This will be done tonight around 11:00PM as part of our regular patch and maintenance cycle.  After the software is installed, it may be necessary to restart the machine up to two times to finish the installation.

System Center Endpoint Protection is known for its industry-leading malware detection, guarding against the latest malware and rootkits.  This process is seamless to the users and we do not anticipate any downtime.

Should any issues arise please let us know by opening up a ticket at www.fau.edu/helpdesk.

This is a reminder that Banner production FAUP will be unavailable this Friday (8/3/2012) morning from 3:00am to 10:00am in order to complete Phase II of the fiscal year end roll process.

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 08/02/2012 from 3:00 AM to 7:00 AM during OIT maintenance window.  In addition, the following systems will be specifically impacted:

When: August 1, 11:00pm until August 2, 7:00am
Affected services: Windows workstation clients in buildings 4, 8, 22, 31, 80
Affected systems: Windows workstation clients in buildings 4, 8, 22, 31, 80
Description of maintenance: The SCCM client will be installed on workstations in buildings 4, 8, 22, 31, 80.  Additionally, a patch concerning performance issues with high system load caused by the WMI process checking its database for consistency on login (KB2617858) will be automatically installed. The SCCM client will be operational immediately and typically does not require a reboot. The deployed patch does require two reboots. Users may reboot at their leisure unless they report a problem with their system becoming slow, in which case they may be instructed to complete two reboots immediately.
User impact: Typically no user impact is expected, however several cases have been reported of poor system performance due to the above mentioned issue. If this issue is reports on any workstation in buildings 4, 8, 22, 31, 80, please reboot the computer, login, and finally reboot the computer again.

Networking: Networking schedule maintenance for Wednesday 08/01/2012 (adding secondary subnets) is completed.

The cloning of Banner TEST is completed and now available.