We have noticed a few performance issues in Parature. We are reporting this issue and hope it can be resolved soon.
We have noticed a few performance issues in Parature. We are reporting this issue and hope it can be resolved soon.
When: 9/24/12 3:20 PM – 4:00PM
Affected Services: Identity Management, Active Directory Group Membership Creation
Affected Systems: IDM
Description of Maintenance: IDM will have the Active Directory Groups attribute set to read-only, and the PowerShell script used for Home Directory creation will resume the creation of Groups membership for newly created Active Directory accounts.
User impact: There may be a very small time window where newly created accounts do not receive the default groups.
We are currently experiencing some issues with the FAU e-college website, http://fauonline.net not loading properly.
eCollege’s help desk has been contacted to resolve the issue.
We apologize for any inconvenience this may cause.
OIT
Communication Infrastructure will be performing network maintenance between 5:00a.m.-7:00a.m. on Saturday, Sunday, Monday and Tuesday. Although no connectivity loss is expected during this maintenance, there is a small possibility of momentary network interruptions.
Talisma maintenance has been completed.
Thank you
Middleware
An error in our password policy caused some premature password expirations. This has now been resolved.
We regret any inconvenience this may have caused.
We have received reports of slowness when accessing our online ticketing system (Parature). Our vendor is currently investigating to determine the cause and hope to have the issue resolved as soon as possible.
We apologize for the inconvenience.
OIT
Password changes originating from Luminis are not being synced currently. Additionally, User Services may experience issues when managing users in IDM. We are working to resolve the issue.
** Update: the issue has been resolved
Thank you,
Middleware
IDM is currently not syncing password changes originating in Active Directory. We are working to resolve this issue.
** UPDATE: The issue has been resolved
Thank you,
Middleware
Blackboard maintenance has been completed and all services are functioning as normal.
Thanks
Middleware