carrier outage to Harbor Branch and PSL campus locations

At 2:21 PM today, (Monday, May 21, 2012) the FAU network experienced a 60 second drop in the Metro Ethernet connectivity to the Harbor Branch and Port St. Lucie campus locations. Full connectivity has been restored and we are working with the carrier to determine the reason for the drop in service.

Thank you.

Posted in Uncategorized

RESOLVED : Banner Is Down

We believe that this issue has now been resolved. If you experience any further problems, please notify us by submitting a helpdesk ticket online at http://www.fau.edu/helpdesk.

Banner is Down

May 18th, 2012

Banner is currently down.  We are currently investigating and will provide more information as soon as it is available.

Posted in Uncategorized

RESOLVED: Blackboard is Down

We believe that this issue has now been resolved. If you experience any further problems, please notify us by submitting a helpdesk ticket online at http://www.fau.edu/helpdesk.

Blackboard is down

May 18th, 2012

Blackboard is currently down.  We are investigating and will provide more information as soon as it is available.

Posted in Network and Telecom

Blackboard is down

Blackboard is currently down.  We are investigating and will provide more information as soon as it is available.

Posted in Network and Telecom

Banner is Down

Banner is currently down.  We are currently investigating and will provide more information as soon as it is available.

Posted in Uncategorized

OIT Systems Maintenance, Thurs, May 17, 2012 from 3:00am to 7:00am

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 05/17/2012 from 3:00 AM to 7:00 AM during OIT maintenance window.  In addition, the following systems will be specifically impacted:

When: 5:00 am – 6:00 am
Affected services: Blackboard
Affected systems: Blackboard
Description of maintenance: The goal of the change is to install the Bboogle building block on Blackboard production. This new tool will allow Faculty and Staff to link content stored in Google Applications with Blackboard and automatically creates Google Groups for courses.
User impact: None. No downtime is expected.

When: 6:00 AM – 6:30 AM
Affected services:  Active Directory (AD)
Affected systems:  davdcfau01
Description of maintenance:  An IDM agent is being installed on the Davie domain controller and must be rebooted afterwards.
User Impact: None expected.

Posted in Educational Technologies

Resolved – Issue with Archiving/Exporting Courses and Uploading Files in Blackboard

We believe that this issue has now been resolved. If you experience any further problems, please notify us by submitting a helpdesk ticket online at http://www.fau.edu/helpdesk.

Posted in Uncategorized

Issue with Archiving/Exporting Courses and Uploading Files in Blackboard

There is currently a problem with archiving and exporting courses as well as uploading files in Blackboard that is causing instructors to receive an error message. We are working to resolve this issue as soon as possible and we apologize for the inconvenience.

Posted in Uncategorized

Identity Manager and Password Sync

Identity Manager and Password Sync are currently offline due to the earlier network maintenance. We are restarting the systems and service will be restored momentarily.

Posted in Uncategorized

Completed – OIT Network Maintenance, Friday May 11, 2012 from 1:00am to 6:00am

The network and firewall upgrades have been completed.

Thank you

—–Original Message—– Sent: Thursday, May 10, 2012 8:52 AM

OIT Status has posted a new item, ‘OIT Network Maintenance, Friday May 11, 2012 from 1:00am to 6:00am’

Friday, May 11 from 1:00am to 6:00am:

Network connectivity between campuses, within the Boca campus, and to and from the internet will be intermittent during the hours of 1:00am and 6:00am

1:00a.m.-6:00a.m: Security will be performing upgrades from pre-release code to release code on the Boca firewall clusters. This will intermittently impact access between networks on the Boca […]

You may view the latest post at http://wordpress.fau.edu/irm/2012/05/oit-network-maintenance-friday-may-11-2012-from-100am-to-600am/

You received this e-mail because you asked to be notified when new updates are posted.

Best regards, OIT Status

Posted in Uncategorized
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