Blackboard Gradebook

We have noticed some issues with the grade book which may prevent it from displaying as quickly as normal. A quick temporary fix for the problem is to sort the grade book descending or ascending while it is loading. This action causes it to immediately display. If sorting fails to resolve the problem please enter a call ticket.

This fix has been tested on small and large classes ranging in size from 10 students to 1,500.

Posted in Network and Telecom

[RESOLVED] Talisma unavailable @ 2:30pm

Talisma will be unavailable starting at 2:30 pm while we add additional storage to the backend server.

– Talisma is now available

Posted in Uncategorized

Xpressions (voicemail) maintenance

CSI will be performing hardware maintenance on the Xpressions (voicemail) servers on Wednesday October 5th between 5am and 7am. During this time users will not be able to receive or listen to messages.

Posted in Uncategorized

Xpressions (voicemail) maintenance

CSI will be performing hardware maintenance on the Xpressions (voicemail) servers on Wednesday October 5th between 5am and 7am. During this time users will not be able to receive or listen to messages.

Posted in Uncategorized

[RESOLVED] Blackboard down

Blackboard was offline between 8:45 pm and 9:30 pm. Same problem as earlier. We are still awaiting a solution from the manufacturer.

Posted in Network and Telecom

Telecom Xpressions (voicemail) issue Resolved

The Xpressions (voicemail) servers are back online and functioning.

Regards

Mark

Mark Truman Rolm/IBM/Siemens Certified Engineer Sr. Telecommunications Specialist Communication Services Infrastructure Florida Atlantic University Boca Raton, FL 33431 Tel: 561.297.2388

Posted in Systems

[RESOLVED] Blackboard Offline

Blackboard was offline between 12:45 pm and 1 pm this afternoon. We are investigating why the service stopped responding.

Blackboard is currently down, we are working to restore service.

Posted in Network and Telecom

Telecom Xpressions (voicemail) issue

We are currently experiencing a problem with the Xpressions (voicemail) system. We are working to resolve the issue and the vendor has been notified

Posted in Uncategorized

Blackboard Restart @ 5:00 am

Blackboard was stopped and started at 5:00 am. This restart enabled a fix that will improve Blackboard’s stability. Downtime was approximately 3 minutes.

Posted in Uncategorized

[RESOLVED] – Blackboard is Down

Blackboard is online and we are contacting Blackboard Inc to investigate why the service experienced this error. Blackboard was unavailable from approximately 4:00 pm until approximately 4:45 pm.

Blackboard is currently down, we are working to restore service.

This post will be updated as more information is available.

Posted in Uncategorized