Description of change: OIT will be performing upgrades to the data center storage systems.
Downtime window start: 02/19/2023 3:00 PM
Downtime window end: 02/19/2023 6:00 PM
Affected services: No service impact is expected during these upgrades.
End-user impact: No end-user impact is expected during these upgrades.
Data Center Storage Maintenance
Filelocker will be no longer available, February 25, 2022
On Friday, February 25, 2022, Filelocker will be no longer available.
Please use Microsoft OneDrive to share files securely.
OnBase Document Management System Maintenance – Wednesday, June 2, 2021
OIT is conducting a system upgrade for OnBase on Wednesday, June 2, 2021. During this time, the following services will be unavailable:
OnBase Document Management system
Website form submissions that rely on OnBase
Workflows and checklists that rely on OnBase
OnBase Document Management System Maintenance – Wednesday, May 19, 2021
OIT is conducting a system upgrade for OnBase on Wednesday, May 19, 2021. During this time, the following services will be unavailable:
OnBase Document Management system
Website form submissions that rely on OnBase
Workflows and checklists that rely on OnBase
Intermittent access issues to shared folders (andi shares)
We are experiencing some intermittent access issues to shares on fauandi1. Various services that depend on these shares may also be affected. We are
working to resolve the issue as soon as possible.
Posted in Systems, Uncategorized
Unable to load images in VIP document management system
We are currently experiencing issues with the content explorer component of the VIP document management system. As such, users are unable to load images. Scanning and input should still be functional. Working with vendor for a solution.
[Completed] Emergency MyFAU Maintenance
MyFAU is being restarted to resolve some erroneous messages that may pop up during logon
Completed: VIP Document Management System Upgrade – Friday, March 2, 2018 from 5:00PM to 5:30PM
VIP Document Management System Upgrade
Description of change: We are making an enhancement to the VIP Document Management System in order to provide better security for logins
Downtime window start: 5:00 PM
Downtime window end: 5:30 PM
Affected services: VIP Document Management System
Affected systems: vip.fau.edu, boc22coex01
Expected End-user impact: During the upgrade, VIP document system will be unavailable. After the upgrade, users will have to go through the shibboleth single sign on login (and most likely 2factor authentication) that is enabled on many other FAU services.
Emergency maintenance: mail server upgrades
Main fau mailservers are being incrementally upgraded to fix a bug. Impact should be minimal as most mail clients will retry and get a working mailserver. The mail hostnames that may be affected are as follows: smtp.fau.edu, smtpxy.fau.edu, bertx.fau.edu, berty.fau.edu, boc22esa02.fau.edu, nwesa02.fau.edu
We apologize for the inconvenience.
[Resolved] Delivery Status Notification (Failure)
From the period of 10am to 3pm today (3/2), some of you may have erroneously received a Delivery Status Notification (Failure) email for emails being sent to FAU recipients. The details would have said:
5.1.0 – Unknown address error 550-‘5.7.1 Relaying denied’
Rest assured that your message was properly delivered. The bounce back message that you received was in error due to improper reporting. We apologize for the inconvenience.