Treasure Coast Campus Maintenance

Due to a failing UPS, Networking will be doing maintenance on the Treasure Coast Campus during our maintenance window from 5:00am – 7:00am 08/30/2011. There will be a disruption of data and voice services during this time for Treasure Coast Campus only.

Posted in Systems

Treasure Coast Campus only possible brief network and telephone outages

Network and Telecom: Treasure Coast Campus Possible brief network and telephone outages

In MDF main APC UPS needs to be powered down

Possibly network and telephone services could be disrupted for a brief but unspecified time. There is no ETA for the resolution of this problem at this time.

Treasure Coast Campus is the only area that will be impacted.

Posted in Uncategorized

Resolved – Emergency FAU Web Server Restart

All www.fau.edu component servers have been restarted.

Posted in Uncategorized

Emergency FAU Web Server Restart

IRM will be installing a critical security patch to the FAU Web Servers including those that host the www.fau.edu website .

A httpd service restart will be performed  at 12:30pm EST on the following systems and no anticipated downtime is expected:

  • wise
  • webnet3
  • swise
  • webnetnw
Posted in Uncategorized

Resolved – MyLabs Service Interruption Notification

This is a notification that the MyLab product that you are using is currently experiencing a service interruption.  This problem started at approximately 5:00 am (MDT).  Pearson engineers are responding and working to restore service.  We will send an additional notification once all MyLab systems have returned to normal.

Sincerely,
The Pearson Helpdesk Team

Posted in Educational Technologies

Upgraded PHP to version 5.2

The WordPress server was successfully upgraded to PHP version 5.2 to allow for compatibility with future software updates.

Posted in Network and Telecom

Banner Information – Logout daily

All FAU Banner users,

Please make sure at the end of each work day that you logout of Banner system. Do not leave it open, since it could impact FAU’s nightly processing jobs.

Thank you very much.

Posted in Uncategorized

Update: IRM Systems Maintenance, Thurs. August 25, 2011 from 3:00 AM to 7:00 AM

IRM will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deem necessary, installing critical patches and other health checks on Thursday, 08/25/2011 from 3:00 AM to 7:00 AM during IRM maintenance window. In addition, the following systems will be specifically impacted:

When: 5:00 AM – 6:30 AM
Affected Service: All blogs on http://wordpress.fau.edu will be affected (IRM Status and Office of International Programs).
Affected Systems: wordpress.fau.edu
Description of Maintenance: We will be upgrading PHP to version 5.2.4 on the WordPress (http://wordpress.fau.edu) box. The upgraded version of PHP is required for newer releases of the WordPress blog.

When: 5:00 AM – 6:30 AM
Affected Service: Xitracs, SharePoint, OwlApp, Blackboard
Affected Systems: hvboc05, xitracs, spwfe1, owlapp1, bbx2, bbpproxy2
Description of Maintenance: We will be making a BIOS change on hvboc05 which requires a reboot of the system

Posted in Network and Telecom

Resolved – Network registration issue in student resident areas – wired network

Network: Resolved – Wired network registration issue in student resident areas.

Students are now able to register their hardware mac address on the wired network in the residential areas.

Thank you.

Posted in Systems

Network registration issue in student resident areas – wired network

Network: Network registration issue in student resident areas.

Students are not able to register their hardware mac address on the wired network in the residential areas. Please use the wireless network to manually register until the issue is resolved.

Thank you.

Posted in Uncategorized