Resolved – FAU’s Network unavailable from 12:00am to 1:00am Sunday, February 6, 2011

FAU’s network will be unavailable from 12:00am to 1:00am Sunday, February 6, 2011.
IRM’s Network group need to perform some necessary tests due to some recent changes made by FAU’s Internet Service Provider (FLR).
We apologize for the inconvenience.

Posted in Uncategorized

Resolved – FLR (FAU’s Internet Provider) is Down

At approximately 9:00 AM this morning, the FLRPrimaryInternet, FLRPrimaryI2, and FLRnetPrimary connections were down. We were also experiencing a problem with the FLRSecondaryI2 connection and it was also down. Our Network team was notified immediately, and proceeded to work with AT&T to resolve the issue.

As of 11:30 AM the FLR connections were back up and are currently running. Network on-call is continuing to monitor them in the event of any future problems.

Posted in Uncategorized

Completed – Blackboard will be unavailable on Friday, February 4, 2011 from 6:00am-6:30am due to emergency maintenance

Blackboard may be unavailable Friday, February 4, from 6am – 6:30am for emergency maintenance. We apologize for the inconvenience.

Posted in Uncategorized

Completed – IRM Systems Maintenance

IRM will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 02/03/2011 from 3:00am to 7:00am during IRM maintenance window.  In addition, the following systems will be specifically impacted:

–          Date and time: 2/03/2011 4am – 6am
–          What Service will be interrupted? INB  
–          Who does it impact?  Can affect INB users and scheduled jobs during this time only
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–          Date and time: 2/03/2011 4am – 6am
–          What Service will be interrupted?  BigIP rule being added to address new financial aid frontend for needs analysis
–          Sometime between 3am-7am (no interruption)
–          Who does it impact?  Will not affect anyone
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–          Date and time: 2/03/2011 —  6am
–          What Service will be interrupted? Blackboard database parameter change to address ORA-600 error
–          Who does it impact?  Will not affect anyone
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–          Date, Time 02/03/11  6 a.m. to 7 a.m.
–          What Service will be interrupted?  Ironport (bertx) firmware upgrade
–          Who does it impact?  None, since the other Ironport server will be handling mail
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–          Date, Time 02/03/11  3a.m. to 4 a.m.
–          What Service will be interrupted?  BigIP and 7210 Storage (No service interruption – failover)
–          Who does it impact?  None
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Posted in Uncategorized

Resolved – Network Outage on all FAU Campuses

We are currently experiencing a network outage on all campuses.

Posted in Uncategorized

Resolved – Blackboard Offline

Blackboard is currently unavailable due to some unexpected issues. We are working to resolve and apologize for the inconvenience.

Posted in Email

Telephone Upgrades in Engineering East (Bldg 96)

Starting Friday, February 4, 2011 at 4:00pm through Monday, February 7, 2011 at 8:00am CSI will be upgrading the phones in Building 96 College of Engineering. During this time the phones in the building will be unable to make or receive calls. If you are working in the building during this time and have an emergency the FAU police can be reached at 561-297-3500 or local emergency services can be reached by dialing 911 from a non-FAU or cellular telephone.

Posted in Systems

Resolved – FLR Maintenance

Starting at 11PM on Monday 1/31/2011, FLR – FAU’s internet provider – will undergo maintenance which may result in a potential interruption of service from Miami to Orlando.

Posted in Educational Technologies

Resolved – FLR Maintenance

FLR (FAU’s internet provider) had an equipment upgrade in Miami on 1/30/2011 between 10PM and 1AM, which affected primary FLR.  We were up and running on Secondary FLR during the maintenance.

Posted in Uncategorized

Resolved – Network Issues at Oxley Center and the Wally Sanger building

We are experiencing network issues at Oxley Center and the Wally Sanger building. We are currently working on resolving the issue.

Posted in Uncategorized