Emergency Systems Maintenance, Monday, 09/13/2010

We will be performing Emergency System maintenance starting today, Monday, 09/13/2010, starting at 12:00pm. The Luminis LDAP will be modified via an implemented Script to increase the email quota for all students to 30MB. This change will affect all Student email quotas and will take affect dynamically once the LDAP parameter is modified.

Posted in Uncategorized

emergency reboot network appliance during maintenance window tomorrow 09/10/2010

Because of a memory leak in one of our network appliances, we will have to perform a emergency reboot of the appliance. This will be tomorrow, 09/10/2010 between 6 and 7 am. The reboot will affect network connectivity to the VPN3030. Those that are using the newer VPN (AnyConnect) will not be affected.

Posted in Uncategorized

Expiration of Password

Hi everyone,

Today a message went out to our users regarding their password expiring. This is a legit email and I apologize for not sending out a “heads-up” message earlier. This message (and the reminders that will follow) targets users who have not reset their password since May 3, 2010. A first warning will be sent 2 weeks before password expires, then a week before, and lastly 3 days before. Once it expires, users will be automatically prompted to change it at login (MyFAU or desktop). More information is available at: http://www.fau.edu/irm/accounts/passwordexpiration.php

Please advise your users who has received this message to change their passwords as soon as possible.

Let me know if you have any questions.

Posted in Uncategorized

Your FAUNet ID password will expire soon

In the next few weeks you will receive a notice that your FAUNet ID password will soon expire unless you change it. The password expiration is part of the 1 username-1 password (universal login) project that went into effect in May. In order to protect your personal information, university data, and the services available through the FAU network, you will now need to change your password at least once a year.

Once your password has expired, you will be prompted to change it on your next login to MyFAU or your Windows desktop before continuing with the login. You can avoid this inconvenience by changing your password now. MyFAU users can change their password by selecting the “My Account”

link on the top left of the page. Users already logged into Microsoft Windows can use Ctrl + Alt + Del and select the “Change Password” button.

For details about the minimum requirements for your new password, visit:

www.fau.edu/irm/accounts

Thank you,

Information Resource Management

You may confirm the legitimacy of this message by visiting the www.fau.edu/irm/accounts page or by calling User Services at (561) 297-2641. Please remember no representative of FAU will ever ask you for your password. Please report any violation of this procedure to User Services.

Posted in Uncategorized

Blackboard 9 (pilot) was unexpectedly down. – Resolved

Blackboard 9 (pilot) was unexpectedly down.

Blackboard 8 was functional during this time.

Posted in Uncategorized

Network upgrades next week 8/17 – 8/20

Next week the Networking department will install a new router at the Ft. Lauderdale campus location. This new device will provide a secondary FLR (Internet) connection on a diverse path through Orlando. This FLR connection is automatically activated if the FAU/Boca primary FLR connection (through Miami) is lost. The new device will replace the existing Ft. Lauderdale network core and provide a redundant path for the remote FAU campus locations through the ATT Metro Ethernet cloud. Please see the following timeline for the network upgrades planned for next week.

Monday, 8/16/2010 (5:00 – 7:00 am) No outages or downtime expected Tuesday, 8/17/2010 (5:00 – 7:00 am) The Ft. Lauderdale network core will be replaced starting at 5:00 am. Outages will be experienced on the Ft. Lauderdale campus between the hours of 5:00 and 7:00 am as the new equipment is installed. Wednesday, 8/18/2010 (5:00 – 7:00 am) The secondary FLR connection in Ft. Lauderdale will be enabled by turning off the primary Internet connection on the Boca Raton campus. All of the FAU data network segments should be rerouted to the Ft. Lauderdale connection during this test. All FAU campus locations will experience a brief loss of connectivity as the primary and secondary Internet connections are tested. The primary Internet connection will be enabled after the testing has been completed. Thursday, 8/19/2010 (5:00 – 7:00 am) No network changes scheduled Friday, 8/20/2010 (5:00 – 7:00 am) The secondary Internet connection in Ft. Lauderdale will be tested again by turning off the Metro Ethernet connection and the primary Internet connection on the Boca Raton campus. All of the FAU data network segments should be rerouted to the Ft. Lauderdale connection during this test. All FAU campus locations will experience a short loss of connectivity as the primary and secondary Internet connections are tested. The primary Internet connection will be enabled after the testing has been completed.

If you experience network or telephone difficulties after the dates or times outlined above, please call CSI Support Services at 561-297-6235 or contact the FAU help desk at http://www.fau.edu/helpdesk/ or 561-297-3999 for immediate assistance. Calls between campuses as well as off campus calls may require dialing a seven or ten digit number. In case of an emergency during this period, the FAU Police Department can be reached at 561-271-5163.

Posted in Uncategorized

Blackboard having Login Issues – Resolved

Blackboard is experiencing login issues and broken images on the log in page.

Posted in Uncategorized

Self Service and INB Unavailable for Maintenence

Banner (Self Service and INB) was unavailable from 6:00 am to 6:00 pm

Posted in Uncategorized

Self Service and INB Down for Maintenence

Banner (Self Service and INB) was unavailable from 5:00 am to 7:30 am.

Posted in Uncategorized

SafeAssign Unavailable for Maintenence

Blackboard was doing maintenance on the SafeAssign Service. It was unavailable between 6 pm and was restored on Monday, July 26th at 6am.

Posted in Uncategorized