The Plivo service is now restored. FAUGuest account requests are available once again.
Thank you
The SMS (text message) provider for the FAUGuest wireless system is currently experiencing downtime. Logging in with your FAUNet ID is still functional, but any new login requests will not be sent via SMS.
We will post once this is resolved, in the meantime you can see the status in real-time here: https://status.plivo.com/.
Thank you
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 03/06/2014 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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When: 4:00 – 6:00AM
Affected services: Blackboard
Affected systems: Blackboard
Description of maintenance: Systems will be applying a patch to blackboard to remedy a java issue some users may see with the newest java version. We will also be making a configuration change to alleviate issues some users may experience with the newest version of internet explorer 11.
User impact: Blackboard will be unavailable for about two hours(likely less) while we apply the patch and make the configuration changes.
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When:
Affected services: Blackboard and servers that utilize proxy for updates and/or contacting internet
Affected systems: octopus.fau.edu
Description of maintenance: OIT will be upgrading the operating system of the server.
User impact: Blackboard users may not be able to use certain building blocks. Servers that utilize the proxy for updates and/or contacting the internet will not work
OIT will be performing maintenance on core network equipment early tomorrow morning from 2:00a.m. until 3:00a.m. During this time, access to and from the internet and access between various network-based services at FAU will be interrupted. OIT anticipates between 20 and 30 minutes of downtime.
The Network maintenance scheduled from 2:00 – 6:00 a.m. on Wednesday, March 5th, 2014 has been successfully completed.
Thank you
We are experiencing intermittent telephone outages in the following buildings:
Bldg.31-UN-Student Union
Bldg.31A-AU-University Center Auditorium
Bldg.31B-LO-Live Oak Pavilion
Bldg.31C-LL-Lifelong Learning Center
Bldg.31D-CE-Continuing Education Hall
Bldg.31E-CR-Student Activities Center
We are working to repair the issue as soon as possible.
Thank you
OIT will be performing network maintenance on Wednesday, March 5th from 2:00a.m. until 6:00a.m. During this time many network services will be intermittently unavailable including, but not limited to, access to the Internet, access between campuses, telephone services, and VPN access.
In case of an emergency during this period, please dial 911 or contact the FAU Police Department at 561-271-5163 from a non-FAU phone.
Some Exchange users may be receiving bounce back emails with a description of “Hop count exceeded”. To correct this issue we recommend closing and restarting Outlook. Once Outlook has restarted we recommend that you also resend your original message which had the error. We apologize for the inconvenience.
**Update – Email should now be flowing normally. We apologize for the inconvenience.
We are currently experiencing some email delays. We are working to resolve this issue.
The disruptive network maintenance scheduled for March 4th between 5:00 a.m. and 6:00 a.m. has been completed. All services are expected to be operating normally at this time.
Network maintenance will be performed in the early morning hours of Tuesday March 4th, Wednesday March 5th, and Thursday March 6th. During maintenance, network connectivity will be intermittent. This includes access to and from the internet and within FAU. All network functionality is expected to be fully operational by 6:00 a.m. each day.
Tuesday March 4th: 5:00a.m. until 5:45. Estimated network interruption of 10-15 minutes.
Wednesday March 5th: 2:00a.m. until 5:00a.m. Estimated network interruption of 10-15 minutes with possible intermittent interruptions during the rest of the maintenance window.
Thursday March 6th: 2:00 a.m. until 3:00 a.m. Estimated network interruption of 25-30 minutes.