OIT Systems Maintenance, Thurs. Sept. 18 from 3:00AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 09/18/2014 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:

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When: 3:00AM – 5:00AM
Affected services: Blackboard Building Blocks: Software Updates, Cloud Profiles, Social Profiles, Partner Cloud, Content System, SafeAssign, Collaborate, Cengage Mindlinks, Wiley Plus, McGraw Hil, Textbook, Bookshelf, xpLor​
Affected systems: ​Blackboard​
Description of maintenance: We will be updating as many of the following Building Blocks as possible during the downtime window: Software Updates, Cloud Profiles, Social Profiles, Partner Cloud, Content System, SafeAssign, Collaborate, Cengage Mindlinks, Wiley Plus, McGraw Hil, Textbook, Bookshelf, xpLor​
User impact: Users may be unable to access the tools listed. Other areas should continue to function

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When: 3:00AM – 5:00AM
Affected services: Job scheduler and Workflow
Affected systems: ​AppWorx / Workflow
Description of maintenance: OIT will ​install UC4 and Workflow patches in FAUP/TEST to resolve issues with current Java releases
User impact: None expected

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When: 8:00 AM
Affected services: Undergraduate Admissions Application
Affected systems: ​ugapp.fau.edu, apply.fau.edu​
Description of maintenance: A new Undergraduate Admissions Application will be going live on Thursday, Sept 18th. The existing Undergraduate Application (ugapp.fau.edu) will remain active but will not allow creation of new accounts/applicants. New applicants will be directed to apply.fau.edu. Applicants with existing applications in the older system will be allowed to log in and complete their application.
User impact: No downtime is expected​

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Posted in Banner and Admin Systems, Educational Technologies, Systems

Emergency network repair Friday 9/19/2014 starting at midnight

Due to ongoing problems with the fiber from the vendor that provides Internet and Network Connectivity to FAU, there will be Emergency third-party maintenance that will sporadically affect connectivity to the campus from midnight until 2:00 a.m. on Friday, September 19. We are making efforts to ensure that most services including Blackboard and MyFAU are available as much as possible through the maintenance by utilizing backup internet connections and disaster recovery procedures. However, there may be intermittent and sporadic losses of connectivity due to the nature of the outage.

You can monitor the status of services at http://www.fau.edu/oit throughout the evening for updates.

For on-campus residents, services should continue as usual including outside access to the Internet. Users from off-campus may be unable to reach some services overnight starting at midnight. We apologize for the unavoidable disruption of services.

 

Posted in Banner and Admin Systems, Educational Technologies, Network and Telecom, Systems