[resolved] Blackboard unavailable

All Blackboard systems are back online and available for use.  We thank you for being patient while we resolved this matter.

Posted in Educational Technologies, Systems, Uncategorized

[update.1] Blackboard unavailable

OIT has traced the problem related to tonight’s Blackboard problem to the database which supports the Blackboard environment.  As a result, it degraded the performance and caused the application to become unavailable.  Full service is expected to be restored by 9:30pm.

Posted in Educational Technologies, Systems, Uncategorized

Blackboard unavailable

Blackboard is currently unavailable.  OIT is trying to determine the cause and will post an update as soon as possible.

 

Posted in Educational Technologies, Systems

[RESOLVED] Redirect for new help desk system not working properly

**Resolved** 10:21am

The redirect and SSO is working now.

**End update**

 

**Update** 9:02am

The redirect is now working as intended; however, we are now experiencing an issue with single-sign on (SSO) for the help desk system. We are working on resolving the problem as soon as possible.

**End update**

 

We are working on resolving the issue of the redirect to the new help desk system. If you need technical assistance, please call 561.297.3999 OIT Sent from my iPhone

Posted in Uncategorized