[Completed]Blackboard Maintenance – 3am to 6am, Friday October 31, 2014

Blackboard maintenance has completed and all blackboard services are functioning.

Posted in Educational Technologies, Systems

Blackboard Maintenance – 3am to 6am, Friday October 31, 2014

Blackboard may be intermittently unavailable from 3am to 6am, Friday October 31 for system maintenance to resolve issues with the Discussion Board and the Grade Center.

Posted in Educational Technologies, Systems

Blackboard Issues

We are currently investigating two issues with Blackboard.

  • Students are unable to view Graded Discussion Forums
  • Instructors are unable to Send Email through the Grade Center.

We are working with Blackboard Support to resolve these issues.

Posted in Educational Technologies

[Completed]Blackboard Maintenance

Blackboard maintenance has completed and all blackboard services are functioning.

Posted in Educational Technologies, Systems

OIT Systems Maintenance, Thurs. Oct 30 from 3:00AM to 7:00AM

** Update 8:30AM, The Jupiter domain controller maintenance is still ongoing. All services should be available, however logins may be slower for users on the Jupiter campus. We apologize for this inconvenience.

 

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 10/30/2014 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:

When: 3:00AM – 6:00AM
Affected services: Content Editor, Grading, Date Management, Partner Cloud, Content Editor, Grading, Date Management, Partner Cloud ​
Affected systems: ​Blackboard
Description of maintenance: OIT will be updating some of the Building Blocks: ​Content Editor, Grading, Date Management, Partner Cloud, Content Editor, Grading, Date Management, Partner Cloud
User impact: Tools may be unavailable during the update

***************************************************

When: 3:00AM – 6:00AM
Affected services: Any services running out of the following SQL clusters may expereicne a blip in connectivity.​
Affected systems: ​boc22mssqlfau, boc22mssqloit, boc22mssqlsp, boc22mssqllync​
Description of maintenance: OIT will be applying SQL Server 2012 Service Pack 2 to clusters.​
User impact: No downtime is expected but applications may experence disconnects while clusters failover.

***************************************************

When: 3:00AM – 6:00AM
Affected services: AD authentication on Jupiter campus
Affected systems: ​ jupdcfau01, jupdcirm01​
Description of maintenance: OIT is updating the systems servicing user and computer account authentication for the Jupiter campus.
User impact: Logins on the Jupiter campus may be slower during the window.

Posted in Educational Technologies, Systems

[RESOLVED] Network outages on 10/26/2014

The root cause of intermittent network outages on 10/26/2014 has been isolated and removed.

We apologize for any inconvenience this may have caused.

Thank you

Posted in Network and Telecom

RESOLVED: Echo360 Service Restart

10/23/2014   6:50am   The Echo360 service has been restarted, and users can once again access Echo360 materials.

The tapestry cache corruption issue that demanded the restart has been resolved.  Publishers can now be edited within the course level of ESS.

Posted in Banner and Admin Systems, Educational Technologies, Network and Telecom, Systems

[Solved]Blackboard Down

All blackboard services are up and functioning.

 

Posted in Educational Technologies, Systems

[Resolved] Telephone outage at the SeaTech campus

The telephone outage at the SeaTech campus has been resolved.

Thank you

Posted in Network and Telecom

Telephone outage at the SeaTech campus

We are currently experiencing problems with telephone service on the SeaTech campus. We are working to resolve the problem as soon as possible.

Thank you

Posted in Network and Telecom