We are currently experiencing an issue with password not synchronizing to all FAU services/systems after being reset. We are working to resolve this issue as soon as possible.
Please do not reset your password until this issue has been resolved.
We apologize for the inconvenience this may cause.
OIT
Blackboard maintenance has completed and all blackboard services are functioning.
OIT has completed updates to the Identity Manager connection to MyFAU to correct a bug that prevents returning users from automatically receiving active directory accounts.
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 10/16/2014 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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When: 3:00AM to 6:00AM
Affected services: Identity Manager, User account creation, Password Synchronization, MyFAU, SSO, Blackboard, Banner Self Service, All authentication Services
Affected systems: idm4p, idm1, idm2, MCSource
Description of maintenance: OIT will be upgrading the Identity Manager connection to MyFAU to correct a bug that prevents returning users from automatically receiving active directory accounts.
User impact: User passwords may not sync during this change window as the connector will be offline during the upgrade.
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When: 3:00AM to 6:00AM
Affected services: AD authentication on Jupiter campus
Affected systems: jupdcfau01 & jupdcirm01
Description of maintenance: OIT is updating the systems servicing user and computer account authentication for the Jupiter campus.
User impact: Logins on the Jupiter campus may be slower during the window
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When: 4:00AM to 6:00AM
Affected services: Blackboard
Affected systems: Blackboard
Description of maintenance: OIT will be changing the mail server blackboard uses to send emails out to the users. This is to fix an issue where a small percentage of users were getting [Suspicious Message] appended to their outbound emails.
User impact: We will be doing rolling restarts to make the config change and hope that this will not impact any users at all.
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When: 6:00AM to 6:10AM
Affected services: Exchange email
Affected systems: exchangeca[01-05] & exchangemb[01-05]
Description of maintenance: OIT will be implementing the following limitations on all FAU employee mail accounts: •Can send to 5,000 recipients per day •Can send a maximum of 30 messages per minute
User impact: No end-user impact is expected during the policy change
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When: 6:15AM to 6:50AM
Affected services: none
Affected systems: Ironport server (bertx)
Description of maintenance: OIT will upgrade the Ironport Server (bertx) from version 8.5.6-074 to 8.5.6-092 to fix a security problem
User impact: No end-user impact is expected
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When: 7:00AM to 7:10AM
Affected services: DPM (data protection manager)
Affected systems: Active Directory
Description of maintenance: OIT will link a DPM Group Policy to enable DPM client server communication.
User impact: No end-user impact is expected during the policy change
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When: 4:45PM to 5:00PM
Affected services: VIP Student Record Image Retrieval (vip.fau.edu)
Affected systems: qstarserver2.fau.edu, vip.fau.edu
Description of maintenance: The current server responsible for storing VIP images will be replaced by a newer, virtual one.
User impact: Users will not be able to retrieve images or image retrieval will be erratic during switchover.
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TMS, the videoconferencing management system, will be undergoing scheduled maintenance, Monday, October 13th , from 3:00-6:00pm. Please contact the VC Bridge for more information 561-297-4003.
October 9th 2014:
We continue to have problems delivering to MSN, Hotmail and Live email accounts. We are doing everything we can to work with these providers to remove the blocks and rate-limiting. We appreciate your patience on this matter.
October 1st 2014:
Outbound FAU email is currently blocked and rate-limited by a few ISPs. OIT is currently in contact with these ISPs to resolve the problem. We apologize for the inconvenience.
We are blocked (no delivery) by:
We are being rate-limited (slow delivery) by:
Currently unaffected:
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 10/09/2014 from 3:00 AM to 7:00 AM during OIT maintenance window.
The Echo360 service has been restarted and users have access to all materials via Blackboard and ESS.
Echo360 will be intermittently unavailable from 6:30 am – 7:00 am.
The Echo360 service needs to be restarted to eliminate tapestry cache corruption within ESS. During the downtime, users will be unable to access ESS, the EchoCenter Portal, view Echo recordings, or publish any captures from the Personal Capture application.
The network outage in the Engineering East building has been resolved.
Thank you