UPDATE: PaperCut print services available in select areas as of 8:30AM 1/6/14.

Pay for print is available in the following areas:

Boca Library

Boca GPT 108

Boca CM 142

Boca IRT

Boca HPT

Boca DM 130

Boca SA 112

Boca IVA

Boca IS 113

Boca ED 337

Boca BU 401

Boca FL 409

Boca UN 222

Davie LA 303

Davie SU 101F

Jupiter SR 109

Web printing to printers in the above area is working.

Google Cloud Print and Print to Email are both working.

 

OIT is migrating PaperCut to a new platform on 12/16/14. During the migration, pay for print in computer labs will be unavailable. The downtime window is from 5AM to 5PM, and status updates will be posted throughout the day.

Posted in Systems

RESOLVED: Blackboard Assignment Tool

The Assignment Tool issue in Blackboard has been resolved. Instructors with affected student submissions should have received an email today (12/2/14) with the names of students, assignments, and courses that were affected. This email also contains instructions on how to clear the attempts so students may resubmit.

If you have any questions, please submit a ticket to helpdesk.fau.edu

Posted in Uncategorized

UPDATE: Blackboard Assignment Tool

We have identified the issue with the Blackboard Assignment Tool and we are working towards a full resolution.

Students are currently able to make submissions to assignments and instructors are able to successfully view and grade these attempts. However, if they previously tried to make a submission between  10:22 PM on 11/29 and 6:20 PM on 11/30 the attempt will be inaccessible. The students will get an error when trying to resubmit and the instructor will receive an error when trying to view the attempt. We are working closely with Blackboard support to resolve the issue.

Instructors, please be on the look out for a detailed email tomorrow morning. 

If you have any questions, please submit a ticket to  helpdesk.fau.edu 

Posted in Educational Technologies