Workday Production – Available Maintenance complete

FAU Workday production system is available.   The Weekly Service Update Maintenance has completed (6am). All services for Workday are working.

Also:

The other  non Production FAU Workday tenants are available now, their normal Friday Weekly service updates have completed. This includes these tenants – Sandbox, Preview, Training (fau6) and the other implementation ones.

Posted in Uncategorized

OIT Systems Maintenance, Thurs. Aug 27 from 3:00AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 08/27/2015 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:

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When: 5:00AM – 5:30AM
Affected services: OIM, Blackboard​
Affected systems: boc22oimccp1.ad.fau.edu
Description of maintenance: Fix to correct classes missing from Blackboard after FAUNetID rename. Updating Blackboard OIM Connector version 1.1-SNAPSHOT​
Fixes an issue with renaming accounts. Username changes must also include a change to their UserBatchUid in blackboard.
User impact: No downtime is expected for this change

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When: 3:00AM – 7:00AM
Affected services: Not applicable
Affected systems: Banner Financial Aid
Description of maintenance: ​Install Banner Financial Aid 8.23.0.6 patch in production. This patch creates a critical report for the 2015/2016 Direct Loan Reconciliation process. The Financial Aid office has been waiting for this item to be released and they have requested that it be expedited into production.
User impact: No user downtime is anticipated

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When: 3:00AM – 7:00AM
Affected services: Not applicable
Affected systems: ​Banner General
Description of maintenance: Install Banner General 8.7.3 upgrade in production.
This upgrade is required as a pre-requisite installation for upcoming​ Financial Aid and Student upgrades which are anticipated for the first week of September 2015
User impact: No user downtime is anticipated

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Posted in Banner and Admin Systems, Educational Technologies, Systems

[RESOLVED] Voicemail/Xpressions Issue

The voicemail/xpressions issue has been resolved.

Posted in Uncategorized

[RESOLVED] Voicemail/Xpressions Issue

We are experiencing an issue with Voicemail/Xpressions.
We are working to resolve the issue as soon as possible.

Posted in Network and Telecom

[RESOLVED] Password reset issues

 This issue has been resolved.
Posted in Uncategorized

Workday Production Available – Maintenance complete

FAU Workday production system is available.   The Weekly Service Update Maintenance has completed (6am). All services for Workday are working.

Also:

The other  non Production FAU Workday tenants are available now, their normal Friday Weekly service updates have completed. This includes these tenants – Sandbox, Preview, Training (fau6) and the other implementation ones.

Posted in Uncategorized

[Resolved] Network outage in buildings 31 (Student Union) and 31D (Continuing Education)

The network outage in buildings 31 and 31D has been resolved.

Thank you

Posted in Network and Telecom

Network outage in buildings 31 (Student Union) and 31D (Continuing Education)

We are experiencing a network outage in buildings 31 (Student Union) and 31D (Continuing Education) on the Boca Raton campus.  We are working to resolve this issue as soon as possible.

Thank you

Posted in Network and Telecom

Blackboard experiencing slowness

We are currently experiencing slowness with Blackboard. We are working to resolve the issue as soon as possible.

We apologize for the inconvenience.

Posted in Educational Technologies, Systems

[RESOLVED] – Password Resets Issues

Password reset issue has been resolved and we are now able to reset passwords again. 

OIT

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We are currently experiencing some issues with resetting passwords. We are working to resolve the issue as soon as possible.

This only affects those that do not know the current password and must have the password reset by the OIT Help Desk.

If you know your current password and need to change it you can do so using the FAU Accounts Self-Services page (accounts.fau.edu)

We apologize for the inconvenience this may cause.

OIT

Posted in Banner and Admin Systems, Educational Technologies, Email, Network and Telecom, Systems, Uncategorized, Workday