OIT Systems Maintenance, Thurs. Aug 27 from 3:00AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 08/27/2015 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:

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When: 5:00AM – 5:30AM
Affected services: OIM, Blackboard​
Affected systems: boc22oimccp1.ad.fau.edu
Description of maintenance: Fix to correct classes missing from Blackboard after FAUNetID rename. Updating Blackboard OIM Connector version 1.1-SNAPSHOT​
Fixes an issue with renaming accounts. Username changes must also include a change to their UserBatchUid in blackboard.
User impact: No downtime is expected for this change

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When: 3:00AM – 7:00AM
Affected services: Not applicable
Affected systems: Banner Financial Aid
Description of maintenance: ​Install Banner Financial Aid 8.23.0.6 patch in production. This patch creates a critical report for the 2015/2016 Direct Loan Reconciliation process. The Financial Aid office has been waiting for this item to be released and they have requested that it be expedited into production.
User impact: No user downtime is anticipated

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When: 3:00AM – 7:00AM
Affected services: Not applicable
Affected systems: ​Banner General
Description of maintenance: Install Banner General 8.7.3 upgrade in production.
This upgrade is required as a pre-requisite installation for upcoming​ Financial Aid and Student upgrades which are anticipated for the first week of September 2015
User impact: No user downtime is anticipated

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Posted in Banner and Admin Systems, Educational Technologies, Systems

[RESOLVED] Voicemail/Xpressions Issue

The voicemail/xpressions issue has been resolved.

Posted in Uncategorized

[RESOLVED] Voicemail/Xpressions Issue

We are experiencing an issue with Voicemail/Xpressions.
We are working to resolve the issue as soon as possible.

Posted in Network and Telecom