OIT Systems Maintenance, Thurs. 9/17 from 3:00AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 09/17/2015 from 3:00 AM to 7:00 AM during OIT maintenance window.  In addition, the following systems will be specifically impacted:

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Update Ironport email server – bertx

When: 6:00AM – 6:55AM
Affected services: None
Affected systems: bertx.fau.edu
Description of maintenance: OIT is updating Ironport email server bertx
User impact: ​Possible slowdown of mail

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Upgrade NTSHyperv01 from 2008r2 to 2012r2.

When: 3:00AM to 7:00AM
Affected services: Honors College Goldmine, MacArthur Campus admin suite file shares, LLS file shares, CES file shares, MacArthur Campus printing, Resource Mate.
Affected systems: ​NTSHyperv01, CES, LLSJupiter01, Kelly, Payton, Honors1, Honors4.
Description of maintenance: OIT is upgrading the host OS from 2008r2 to 2012r2. There will be 6 VMs affected by this upgrade.​
User impact: Majority of file shares for MacArthur campus will be offline. Majority of network printers will be offline. Goldmine will be offline. Resource Mate will be offline.

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Posted in Email, Systems

[Resolved] Partial network outage in Fleming Hall

The network outage in Fleming Hall has been resolved.

Thank you

Posted in Network and Telecom

Partial network outage in Fleming Hall

We are experiencing a partial network outage in Fleming Hall on floors one and two.  We are working to resolve the issue as soon as possible.

Thank you

Posted in Network and Telecom

Workday Production is now available maintenance complete

Workday Production – Available Maintenance complete

FAU Workday production system is available.   The Weekly Service Update Maintenance has completed (6pm). All services for Workday are working.

Also:

The other non Production FAU Workday tenants were available after 1pm.  This includes these tenants – Sandbox and Sandbox Preview.

 

Posted in Uncategorized

MyFAU Email Icon issue

We are currently experiencing an issue where the correct email icon is not being displayed for some users. We are working to restore as soon a possible.

To access your email in the meantime, please go to the direct link provided below:

Students: mymail.fau.edu

Employees: mail.fau.edu

 

We apologize for the inconvenience.

OIT

Posted in Uncategorized

Update: MyFAU Maintenance

The maintenance to MyFAU has been completed and MyFAU is now accessible. Some users may experience issues logging into MyFAU if their passwords were changed after 1 am on 9/10/15. We expect these issues to be resolved in the next few hours and users should not need to change their passwords again.

Posted in Educational Technologies, Email, Systems

Immediate MyFAU Maintenance 12:00 pm 9/11/2015

MyFAU will be offline for immediate maintenance from noon until 2pm 9/11/2015. Users requiring access to Self Service may use the links in Blackboard until MyFAU access has been restored.

 

We will update this post regularly with updated information should this timeline change.

Posted in Educational Technologies, Email, Systems

OIT Systems Maintenance, Thurs. Sept. 10 from 3:00AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 09/10/2015 from 3:00 AM to 7:00 AM during OIT maintenance window.  In addition, the following systems will be specifically impacted:

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Active Directory placement of new accounts
When: 5:00AM – 6:00AM
Affected services: Active Directory, Waveset Identity Manager (IDM)
Affected systems:  ad.fau.edu, idm.fau.edu
Description of maintenance: OIT will begin to place new user accounts in the People OU in Active Directory. Existing accounts will remain in their current sub-organizations (Employee, Student, Courtesy) until later this months when we will begin to move all accounts.
User impact: None expected. Only new user accounts will be impacted by this change. These accounts will only be impacted if they are trying to access an application that is hardcoded to point to a specific OU in AD.

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Remove changelog DB from MyFAU ldap server
When: 5:00AM – 5:30AM
Affected services: MyFAU, luminissync, password synchronizations​
Affected systems: MyFAU, password reset, OIM​
Description of maintenance:  OIT will remove the changelog database from MyFAU’s ldap server to improve stability of myfau’s directory server
User impact: Password resets will not synchronize and users will be unable to login to MyFAU while ldap is restarted.

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Update Ironport Server berty
When: 6:00AM – 6:45AM
Affected services: Email
Affected systems: Ironport server – berty
Description of maintenance: OIT will update the Ironport server to latest general patch
User impact: Delivery of mail may possibly slow down during this time.

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Posted in Educational Technologies, Network and Telecom

Workday Production Available – Off cycle maintenance schedule complete

FAU Workday production system is now available.   The Off-Cycle Maintenance has completed. All services for Workday are working.

Also:

The other  non Production FAU Workday tenants are available now this includes these tenants – Sandbox and Preview tenants.

Posted in Uncategorized

wordpress upgraded as scheduled

Hello all,

WordPress has been upgraded as scheduled.  If you see any abnormal problems, please report it to systems@fau.edu.

 

thanks

norman

 

Posted in Banner and Admin Systems, Educational Technologies, Email, Network and Telecom, Systems, Workday