The Undergraduate Admissions Enhancements have been successfully deployed and are live in production.
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Various updates and enhancements are being deployed to the Undergraduate Admissions Application on 10/28/2016 (2:00AM – 6:00AM).
The undergraduate admissions application will be unavailable within certain intervals during the maintenance.
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 10/27/2016 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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Undergraduate Admissions Enhancements
When: 2:00AM – 6:00AM
Affected services: Undergraduate Admissions Application (Applicant-Side)
Affected systems: apply.fau.edu {boc22ug00, boc22ug01, boc22ug02, boc22ug03, boc22ug04, boc22ug5}
Description of maintenance: Various updates and enhancements are being deployed to the Undergraduate Admissions Application. A majority of them are highlighted in the attached PDF.
User impact: The undergraduate admissions application will be unavailable within certain intervals during the maintenance.
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Upgrade Citrix NetScaler Firmware
When: 4:00AM – 4:15AM
Affected services: NetScaler
Affected systems: Logins, access, will end active sessions (if any)
Description of maintenance: Upgrade our Virutal Apps Netscaler firmware from v10 to v11. It should only take 5-15 minutes and requires a reboot
User impact: Logins, access, will end active sessions (if any)
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The VIP Document Management System is currently unavailable and we are working with the vendor to resolve the problem. We apologize for the inconvenience.
The network on the Jupiter campus has been restored.
Thank you
We are experiencing a network issue on the Jupiter campus due to a hardware failure. We are working to resolve the issue.
Thank you
An external denial of service attack is affecting connectivity to many large sites and services external to FAU. These services include Workday, Paypal, Twitter, Ellucian, Spotify, Reddit, Soundcloud, Amazon Web Services, Microsoft Azure, and many other services. At this time, connectivity to the sites mentioned and many others on the internet may not be possible until the issues are resolved. This attack is not directed at FAU, but it is affecting access to many services on the internet for users inside and outside of FAU.
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 10/20/2016 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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Reboot NetApp filer nodes boc22clm01n01 and n02
When: 5:00AM – 6:00AM
Affected services: None
Affected systems: NetApp filer boc22clm01
Description of maintenance: Need to configure ports for fiber channel and as initiators in order to perform tape backup of data. This requires a reboot. We will do the reboot as a failover/giveback so that nothing goes down.
User impact: None
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Upgrade Citrix NetScaler Firmware
When: 4:00AM – 4:15AM
Affected services: FAU Citrix Virtual Apps
Affected systems: NetScaler
Description of maintenance: Upgrade our Virutal Apps Netscaler firmware from v10 to v11. It should only take 5-15 minutes and requires a reboot
User impact: Logins, access, will end active sessions (if any)
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We are currently experiencing some email delays. We are working to resolve this issue as soon as possible and apologize for any inconvenience.
OIT
The TouchNet payment processing system will be undergoing routine maintenance; from 3:00(am) to 7:00(am) – EST on Wednesday 10/19/16.
This will affect student payment services (Bill+Payment), as well as all Marketplace stores, uPay sites and TouchNet ready partner applications.
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 10/13/2016 from 12:01 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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Echo System restart
When: 6:00AM – 7:10AM
Affected services: Echo360 playback
Affected systems: Echo360
Description of maintenance: The ESS needs to have its SAN addresses changed. This will require a system restart.
User impact: Playback of Echo360 content will be briefly interupted and unavailable while the system restarts.
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PGP Encryption Server Upgrade
When: 12:00AM – 2:00AM
Affected services: PGP
Affected systems: bocsec.fau.edu
Description of maintenance: Upgrade pgp server from version 3.32 to version 3.4
User impact: Users should have no impact during this time frame.
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Verasmart Phone billing upgrade
When: 12:00AM – 2:00AM
Affected services: Phone billing
Affected systems: boc22comm1
Description of maintenance: OIT is upgrading verasmart phone billing software
User impact: The phone billing system will be unavailable during this time
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Financial Aid 8.27.0 upgrade
When: 3:00AM – 7:00AM
Affected services: Banner Financial Aid
Affected systems: Banner Financial Aid
Description of maintenance: The Financial Aid office has requested that the following package associated with the Financial Aid 8.27.0 upgrade be installed in production this Thursday morning during the maintenance cycle
User impact: No user impact is anticipated
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Financial Aid 8.28.0 upgrade
When: 3:00AM – 7:00AM
Affected services: Banner Financial Aid
Affected systems: Banner Financial Aid
Description of maintenance: The Financial Aid office has requested that the following package associated with the Financial Aid 8.28.0 upgrade be installed in production this Thursday morning during the maintenance cycle.
User impact: No user impact is anticipated
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Frevvo Updates
When: 5:00AM – 6:00AM
Affected services: Frevvo
Affected systems: frevvo1.fau.edu
Description of maintenance: OIT will add SSL Cert to JVM keystore
User impact: Service will be offline during restart. Approximately 5 minutes
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