OIT Systems Maintenance, Thurs. June 15 from 3:00AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 06/15/2017 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
Application maintenance – Jira and Confluence (KB)
Description of change: ​OIT will be blocking off-campus access to jira and the kb sites to limit exposure to the outside
Downtime window start: 5:00 AM
Downtime window end: 6:00 AM
Affected services: ​jira and confluence
Affected systems: jira and kb​
Expected End-user impact: Users trying to access these sites from outside of the FAU networks will not be able to access it any longer. On campus users may not be able to access the site for about 5 minutes during the maintenance.​

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Server maintenance – Banner
Description of change: OIT is upgrading BEIS from version 8.2 to 8.4 to support SAML 2.0 for future Shibboleth​ integration.
Downtime window start: 3:00 AM
Downtime window end: 4:00 AM
Affected services: Banner single sign-on​
Affected systems: sctcache1, sctcache2, sctcache7​
Expected End-user impact: During this time, accessing self-service functions from MyFAU or logging into Banner may be intermittent​

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Server maintenance – Banner
Description of change: OIT is installing required patch in Banner.​
Downtime window start: 3:00 AM
Downtime window end: 4:00 AM
Affected services: Banner production​
Affected systems: bannerprd​
Expected End-user impact: Banner production​ will be unavailable during this time.

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Server maintenance – Banner XE
Description of change: ​​This upgrade builds onto the infrastructure for all of the other Banner XE modules and specifically supports the latest upgrade and modification of the Student Registration Self Service module.
Downtime window start: 3:00 AM
Downtime window end: 7:00 AM
OIT Units involved in the change: Administrative Systems and the DBA Team
Affected services: ​Not Applicable
Affected systems: ​Banner XE DB Upgrade module
Expected End-user impact: ​No end-user impact is anticipated

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Server maintenance – Banner XE
Description of change: ​This upgrade expands the functionality of the Student Registration Self Service module
Downtime window start: 3:00 AM
Downtime window end: 7:00 AM
Affected services: ​Not Applicable
Affected systems: ​Banner XE Student Registration Self Service module
Expected End-user impact: ​During this time, Banner XE self service link will be unavailable for a brief time

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Server maintenance – Banner XE
Description of change: ​This upgrade is required to the support the next set of Banner XE Financial Aid system administrative pages. Admin Common must be in place before the other pages can be deployed.
Downtime window start: 3:00 AM
Downtime window end: 7:00 AM
Affected services: Banner XE Fin Aid Admin pages will be unavailable for a brief time
Affected systems: ​Banner XE Fin Aid Admin pages will be unavailable for a brief time
Expected End-user impact: ​During this time, Banner XE administrative pages will not be available.

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Server maintenance – Banner XE
Description of change: ​OIT is upgrading Financial Aid module in Banner XE.
Downtime window start: 3:00 AM
Downtime window end: 7:00 AM
Affected services: ​Banner XE Financial Aid
Affected systems: ​Banner XE
Expected End-user impact: During this time, Banner XE Financial Aid will be unavailable for brief periods of time. ​

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Posted in Banner and Admin Systems, Systems

Mediasite Upgrade Notice

Sonic Foundry will be performing planned server upgrades on Saturday, June 17, beginning at 12:01 am CST and ending at 4:00 am CST. Access to Mediasite may become unavailable for brief periods during the maintenance window.

During this maintenance Mediasite will be upgraded to version 7.0.30.

Browsers are phasing out support for plug-ins like Flash and Silverlight. Since previous versions of Mediasite relied on these plug-ins, video playback may be affected for many. Mediasite 7.0.30 addresses this.

Posted in Lecture Capture

[Completed] Wi-Fi upgrades in the student residence areas

The Wi-Fi upgrades have been completed.

Thank you

Posted in Network and Telecom