Wi-Fi upgrades on Wednesday August 02

On Wednesday, August 2, 2017, between 5:30 am and 6:30 am, OIT will perform routine maintenance on the FAU wireless networks. This upgrade will cause an interruption to the fau, fauwpa2, and fauguest wireless networks. If you experience difficulties after the times outlined above, please contact the FAU help desk at https://helpdesk.fau.edu or 561-297-3999 for immediate assistance.

Thank you

Posted in Network and Telecom

[Completed] Network Maintenance July 28 12:01AM

On Friday, July 28, 2017, between 12:01 am and 12:30 am, OIT will be performing Network maintenance affecting portions of the Boca Datacenter. There may be some end-user impact as some services become temporarily unavailable.

Posted in Uncategorized

OIT Systems Maintenance, Thurs. July 27 from 3:00AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 07/27/2017 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:

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Server maintenance – Certification Authority OS Upgrade
Description of change: We will be upgrading the operating system of our internal certification authority server.
Downtime window start: 3:00 AM
Downtime window end: 6:00 AM
Affected services: Internal certificate services (requesting new cert, renewing, crl checking).
Affected systems: BOCCA01.ad.fau.edu
Expected End-user impact: During this time, there may be unintended outages, e.g. SCCM may not be able to push software/updates during this window as it relies on certificates for encrypted communication between distribution points and endpoints. Any internal services that rely on certificates for encypted commuication will fail or present a warning of an untrusted certificate.

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Server Maintenance – Webnet server migration
Description of change: We are moving the webnet servers to a more suitable network for their usage.
Downtime window start: 5:00 AM
Downtime window end: 6:00 AM
Affected services: Monitors that may be monitoring webnet4 through webnet8
Affected systems: webnet4 through webnet8
Expected End-user impact: During this time we do not expect any end user impact. Some monitoring services may show the fau site as down while dns is changed. The FAU site will be up during this time.​

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Posted in Systems

DARS degree auditing system upgrade

On Tuesday, July 25th at 11pm we will begin upgrading the DARS degree auditing system to UAchieve Self-Service.  During this time users will not be able to submit audits through Banner Self-Service.  The upgrade will be complete by 8am Wednesday, July 26th.  After the upgrade, the DARS degree audit link in Banner Self-Service will begin forwarding users to UAchieve Self-Service.

Posted in Banner and Admin Systems

[Cancelled]Network Maintenance July 28, 2017

On Friday, July 28, 2017, between 6:00 am and 6:30 am, OIT will be performing Network maintenance affecting portions of the Boca Datacenter. There may be some end-user impact as some services become temporarily unavailable.

Posted in Uncategorized

[Rescheduled]Network Maintenance July 26, 2017

On Wednesday, July 26, 2017, between 6:00 am and 6:30 am, OIT will be performing Network maintenance affecting portions of the Boca Datacenter. There may be some end-user impact as some services become temporarily unavailable.

Posted in Uncategorized

[Completed] Network maintenance on July 21 from 12:01 am – 6:00 am

The network maintenance scheduled for July 21 has been completed.

Thank you

Posted in Network and Telecom

[RESOLVED]Password changes/resets are currently unavailable

Password changes and resets are functioning and the issue is resolved.

We apologize for any inconvenience.

OIT

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Password changes/resets are currently experiencing extended delays. We recommend holding off changing your password until further notice.

We are working with due diligence to resolve this issue.

We appreciate your patience during this time.

OIT

Posted in Banner and Admin Systems, Educational Technologies, Email, Network and Telecom, Systems, Uncategorized

[Complete] Single Sign On Upgrade

The Single Sign On System was upgraded early this morning. Please report any issues to the HelpDesk (https://helpdesk.fau.edu).

Posted in Banner and Admin Systems, Educational Technologies, Email, Instructional Technologies, Network and Telecom, Systems, Workday

Network maintenance on July 21 from 12:01 am – 6:00 am

OIT will be performing network maintenance on Friday, July 21 from 12:01 a.m. until 6:00 a.m. Due to the nature of the maintenance, users may experience intermittent Internet outages lasting approximately 5 – 10 minutes during this window. The Internet connection will be rerouted to the backup connection to minimize any downtime.
Thank you

Posted in Network and Telecom