Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 10/05/2017 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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FAU NetID Systems Maintenance
Description of change: OIT will be performing maintenance on the FAU NetID system. During the maintenance window, users may not be able to use the accounts.fau.edu portal.
Downtime window start: 5:00 AM
Downtime window end: 7:00 AM
Affected services: Oracle identity manager (OIM), account claiming
Affected systems: boc22oimp1, boc22oimp2
Expected End-user impact: During this time, users may not be able to use the accounts.fau.edu portal.
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Account Claiming Self Service Update
Description of change: Applying updates to the Account Claiming Self Service Portal, https://accounts.fau.edu.
Downtime window start: 5:00 AM
Downtime window end: 6:00 AM
Affected services: accounts.fau.edu
Affected systems: boc22oimwebp1, boc22oimwebp2
Expected End-user impact: During this time, users may not be able to use the accounts.fau.edu portal.
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Server Maintenance
Description of change: We will be moving the IP for apply.fau.edu, and atlantic.fau.edu from the old load balancer to the new load balancer hardware.
Downtime window start: 5:00 AM
Downtime window end: 6:00 AM
Affected services: Apply.fau.edu and services residing on atlantic.fau.edu will not be available for 5-10 minutes while the IP is migrated to the new hardware.
Affected systems: apply.fau.edu, atlantic.fau.edu
Expected End-user impact: Prospective students applying to the university during the maintenance may receive an error message.
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Storage Maintenance
Description of change: OIT will be performing maintenance on some backend storage. No end-user impact is anticipated.
Downtime window start: 3:30 AM
Downtime window end: 6:30 AM
Affected services: No services will be affected. The Cluster Upgrade wizard installs the Data ONTAP non-disruptively by performing a “rolling upgrade” which fails over a node, installs the new software and then fails it back before moving onto the next node.
Affected systems: The NetApp cluster being upgraded is boc22naclm01.
Expected End-user impact: During this time, end-users may see a pause in data transfer while a node is failing over or back.
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Management system migration and OS upgrade
Description of change: OIT will be upgrading the OS of a management system used by college and departmental IT personnel (adcon)
Downtime window start: 3:00 AM
Downtime window end: 6:00 AM
Affected services: adcon
Affected systems: adcon
Expected End-user impact: During this time, adcon will be unavailable
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Upgrade to the deployment and Windows client management server (SCCM)
Description of change: OIT will be upgrading the System Center Configuration Manager server (boc22sccm) to version 1706. SCCM clients may update to version 1706 over the next week.
Downtime window start: 3:00 AM
Downtime window end: 6:00 AM
Affected services: All OS/application/windows update deployments from boc22sccm
Affected systems: boc22sccm
Expected End-user impact: All OS/application/windows update deployments from boc22sccm will be unavailable during the upgrade
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